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Viewing 30 posts - 14,761 through 14,790 (of 91,855 total)
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  • in reply to: Facebook Verification – Facebook cannot see code #1334755

    Hi,

    Please try this in functions.php:

    function add_fb_domain_verification(){
    ?>
    <meta name="facebook-domain-verification" content="9y9ff7ytzccxx0dw747spvek85b6pc" />
    <?php
    }
    add_action('wp_head', 'add_fb_domain_verification');

    You don’t need to add anything in header.php, and you can remove the code from analytics field in the theme options.

    Best regards,
    Rikard

    in reply to: Your remote WordPress jobs for 2022! #1334754

    Hey Ron,

    Thanks for reaching out, we’ll check out your site for sure.

    Best regards,
    Rikard

    in reply to: How to move elements up and down to overlap them #1334753

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Grid alignment #1334752

    Hey satucker,

    Your site looks to be in maintenance mode, please include login details in private so that we can view the page you linked to.

    Best regards,
    Rikard

    in reply to: Split Menu not working across all browsers/systems #1334751

    Hey Beth,

    It seems to be working as it should on my end using Chrome, could you post a screenshot of the problem please?

    Best regards,
    Rikard

    in reply to: Full width layer slider caption position #1334750

    Hey marcusss,

    Could you post a link to where we can see the problem you are having please?

    Best regards,
    Rikard

    in reply to: Website Size Increasing Rapidly #1334749

    Hey WebThings,

    Could you try updating the theme to the latest version (4.8.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please make sure to activate the option to delete the old CSS and JS files under Enfold->Performance.

    Best regards,
    Rikard

    in reply to: Enfold chrashing site by generating huge php logfile #1334748

    Hi madisonstudios1,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Full width colored separator with fixed height #1334747

    Hey marcusss,

    You can do that with a Color Section element for example. You can set your preferred height in the element options. You will need to add a class to it in the Advanced tab if you want your divider to be less than 100 pixels. You can name your class color-section-divider for example, then add this to Quick CSS:

    .color-section-divider .content {
        padding-top: 0;
        padding-bottom: 0;
    }

    Best regards,
    Rikard

    in reply to: Footer missing after theme update #1334746

    Hi,

    Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Google Maps #1334745

    Hi Oliver,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Mobile Menue #1334744

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Column box links not working on Samsung mobile #1334743

    Hi,

    No, we don’t have those exact devices available for testing unfortunately. Is this problem reproducible on other devices, except for the already mentioned ones?

    Best regards,
    Rikard

    in reply to: custom background #1334742

    Hi,

    Please try this CSS instead:

    .single-product div.container_wrap {
      background: url(https://www.toysanarchy.com/wp-content/uploads/2021/12/annie-spratt-background-scaled.jpg);
    }

    Best regards,
    Rikard

    in reply to: After update most Enfold files missing #1334683

    Hi Daniel,

    We can’t really say why the files disappeared unfortunately. If you should have this problem again, then please share server error logs with us.

    Best regards,
    Rikard

    in reply to: Header Text Widget #1334673

    Hi,

    Thanks for the update. What exactly are you looking to style on your site? If you need help with a header widget, then please add some content to it. Otherwise we can’t see the ID of the element.

    Best regards,
    Rikard

    in reply to: Updating to WordPress 5.8.3 #1334649

    Hey cmwatts,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Cannot Save changes in Theme Options #1334647

    Hi,

    Great, I’m glad that you found the problem. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: license VS staging site #1334637

    Hi,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Facebook Verification – Facebook cannot see code #1334636

    Hey Sujohn,

    Could you share the full code you are looking to add please? We can give you a function to use instead.

    Best regards,
    Rikard

    in reply to: Missing Images #1334634

    Hi gracedelanoy,

    Great, I’m glad that you got things working :-)

    Best regards,
    Rikard

    in reply to: Accordion Toggle – not all open toggles are showing #1334632

    Hi,

    Thanks for that. It works as expected when the parent theme is active, so this is caused by something in your child theme. I tried looking for the cause, but I couldn’t find it unfortunately. Maybe you have a clue as to which customisation you added might be causing this?

    Best regards,
    Rikard

    in reply to: Update breaks site #1334630

    Hey arcofbutler,

    We would need to see the actual problem in order to help you out, could you copy the site to a staging area and update there first please? If you have server logs, then please share them with us as well.

    Best regards,
    Rikard

    in reply to: Videos not playing #1334628

    Hi,

    Great, I’m glad that you got things working again. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Cannot Save changes in Theme Options #1334625

    Hi,

    Thanks for that. The FTP login details are working, but I’m only seeing an empty folder once I’m logged in, and there’s no way of navigating away from it. Could you check the permissions for the account please?

    Best regards,
    Rikard

    in reply to: Website Theme #1334624

    Hi,

    Thanks for the update. You can customise the demo to your liking once it’s installed.

    Best regards,
    Rikard

    in reply to: Enfold Support Forum #1334622

    Hi,

    Thanks for that. I checked your forum account, but it’s still not updated for some reason. Is the Themeforest account which you used to purchase the extended support registered with the email in private? Also, could you share the receipt for your purchase with us in private?

    Best regards,
    Rikard

    in reply to: Website Theme #1334498

    Hi Nino,

    We have a DJ demo in Enfold, please check it out here: https://kriesi.at/themes/enfold-dj/

    Best regards,
    Rikard

    in reply to: Wrong presentation of content for different browsers #1334497

    Hi Manfred,

    Great, I’m glad that you got things working. If you are seeing problems on your site after an update, then flushing caches and CDN would be one of the first things to try in order to solve the problem.

    Best regards,
    Rikard

    in reply to: Cannot Save changes in Theme Options #1334496

    Hey jenellel,

    Thanks for the login details. I’m only seeing a WordPress error as well, so I can’t login to your site. Please share FTP login details with us as well, so that we can try to deactivate Enfold, to see if that makes any difference. If you have server logs, then please share those with us as well.

    Best regards,
    Rikard

Viewing 30 posts - 14,761 through 14,790 (of 91,855 total)