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January 23, 2022 at 5:04 am in reply to: PHP 8.0 saving issues #1336713

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 23, 2022 at 5:03 am in reply to: Can't get Enfold installed #1336712

Rikard
Keymaster

Hi,

Thanks for the update. That text block looks fine on my end, could you post a screenshot highlighting the problem please?

Best regards,
Rikard

January 23, 2022 at 4:56 am in reply to: Video not Formating #1336711

Rikard
Keymaster

Hey MikeTandySwag,

Could you try updating the theme to the latest version (4.8.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.

Best regards,
Rikard

January 23, 2022 at 4:55 am in reply to: I Renewed License But It Isn't Working #1336709

Rikard
Keymaster

Hi Michael,

The first purchase code you posted is registered with the email in private, and it has valid support until 2022-07-24. What exactly is happening when you login to the support forum?

Best regards,
Rikard

January 23, 2022 at 4:50 am in reply to: 'Hide on Mobile Devices' extend to tablet portrait size #1336708
Rikard
Keymaster
Hi,

Thanks for the update. Please try this CSS instead:
```
@media only screen and (max-width: 990px) {
.av-hide-on-mobile {
  display: none !important; 
}
}
```
Best regards,
Rikard
January 23, 2022 at 4:47 am in reply to: Site Breaks after Update to 4.8.8.1 #1336707

Rikard
Keymaster

Hi Tim,

We would need FTP login details as well in order to update for you, please post them in private as well.

Best regards,
Rikard

January 23, 2022 at 4:44 am in reply to: enfold burger menu opens but it is empty #1336706

Rikard
Keymaster

Hi PonzioPilato,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

January 22, 2022 at 2:56 pm in reply to: Site Breaks after Update to 4.8.8.1 #1336659

Rikard
Keymaster

Hey Timothy,

I can’t see the problem on my end, did you restore a backup? If you need further help, then please include admin WordPress and FTP login details in private.

Best regards,
Rikard

January 22, 2022 at 2:54 pm in reply to: How do I add an image instead of a text to the main menu that links to a page? #1336658

Rikard
Keymaster

Hi,

Please try to download the image in question and scale it down in software like Photoshop or similar, then upload it again and change the image URL in the CSS as well. The image is 80 pixels wide now, so half of that should like achieve what you are looking for.

Best regards,
Rikard

January 22, 2022 at 2:48 pm in reply to: Blog Layout – ALB without any function #1336657

Rikard
Keymaster

Hi Bastian,

Thanks for the update. It seems that the /blog/ slug is already taken by a category, please see private. Could you try changing the permalink of either the category, or the blog page to see if that helps please?

Best regards,
Rikard

January 22, 2022 at 2:41 pm in reply to: 'Hide on Mobile Devices' extend to tablet portrait size #1336655
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 990px) {
.page-id-3100 div.av_one_fifth {
  display: none; 
}
}
```
Best regards,
Rikard
January 22, 2022 at 2:36 pm in reply to: Change general responsive element visibility #1336654

Rikard
Keymaster

Hi Stefan,

I can’t see the CSS I sent applying at all, did you remove it? We can’t check why it’s not working if it’s not added to Quick CSS for example. If you want us to test it for you, then please post admin WordPress login details in private.

Best regards,
Rikard

January 22, 2022 at 2:32 pm in reply to: Margin on grid row #1336652

Rikard
Keymaster

Hi,

Thanks for the screenshot. I can’t reproduce those results on my end though, the footer begins directly after that section, and there are no exact margins between them. Did you manage to find a solution? If not, then please try loading the page in a private or incognito browser window to see if that helps.

Best regards,
Rikard

January 22, 2022 at 12:55 pm in reply to: How do I add an image instead of a text to the main menu that links to a page? #1336643

Rikard
Keymaster

Hi,

Thanks for the clarification. I’ve added a new menu item for you, and the CSS is placed in Quick CSS. Please review your site.

Best regards,
Rikard

January 22, 2022 at 12:42 pm in reply to: Blog contribution #1336641

Rikard
Keymaster

Hi Alex,

Thanks for reaching out to us, we are not accepting guest posts at the moment though.

Best regards,
Rikard

January 22, 2022 at 12:40 pm in reply to: Gallery problem, all posts lie on top of each other #1336640

Rikard
Keymaster

Hi Andy,

Thanks for the screenshot. Could you post a link to where we can see the actual problem as well please?

Best regards,
Rikard

January 22, 2022 at 12:38 pm in reply to: Declared CSS Style Not Working #1336639

Rikard
Keymaster

Hi,

What exactly are you looking to target with your CSS, and what is not working?

Best regards,
Rikard

January 22, 2022 at 12:35 pm in reply to: Some Plugin are Clashing with the Theme #1336638

Rikard
Keymaster

Hi,

You can install the theme manually via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. If you need help with that, then include FTP login details in private.

Best regards,
Rikard

January 22, 2022 at 6:39 am in reply to: Change Hyperlink Color for Text? #1336615

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 22, 2022 at 6:36 am in reply to: "Layout Settings Menu" Not showing on backend when editing pages #1336614

Rikard
Keymaster

Hi,

Thanks for that. The layout menu is actually displaying on your installation, but it’s appearing below the layout instead of in the sidebar. I tried it out on the page in private, and it seems to be working as it should. I can’t see why it’s breaking like that unfortunately, but I’ll ask the rest of the team to have a look as well. Please reply to this thread once you have read it, so that it’s added back to our support queue.

Best regards,
Rikard

January 22, 2022 at 5:49 am in reply to: no theme update possible #1336613

Rikard
Keymaster

Hi,

It looks like you haven’t given the correct permissions to the token you are using, please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard

January 22, 2022 at 5:46 am in reply to: Headline Rotator – Text not wrapping #1336611
Rikard
Keymaster
Hi Lyse,

Please try the following in Quick CSS under Enfold->General Styling:
```
span.av-rotator-text-single {
    word-break: break-all;
}
```
Best regards,
Rikard
January 22, 2022 at 5:26 am in reply to: "There has been a critical error on this website." #1336610

Rikard
Keymaster

Hi,

Thanks for the update. So when exactly does this problem start occurring? Did you add anything in particular just before the problem starts?

Best regards,
Rikard

January 22, 2022 at 5:23 am in reply to: Sidebar not showing on homepage #1336609

Rikard
Keymaster

Hey Sully730,

Thanks for the login details. I see that you are only using full width element on your front page, if you add for example a 1/1 at the bottom of your layout, then the sidebar should display next to it.

Best regards,
Rikard

January 22, 2022 at 5:19 am in reply to: 'Hide on Mobile Devices' extend to tablet portrait size #1336608

Rikard
Keymaster

Hey PhatJ,

Could you post a link to where we can see the elements in question please?

Best regards,
Rikard

January 22, 2022 at 5:16 am in reply to: Change Hyperlink Color for Text? #1336607
Rikard
Keymaster
Hi Julio,

If you want to set a different colour for the strong element, then you can do so under Enfold->Advanced Styling. If you want to set a different colour to a link within some bold text, then please add something like this:
```
<strong>This is text <a style="color: red;">and this is a link</a></strong>
```
Best regards,
Rikard
January 22, 2022 at 5:13 am in reply to: Blog Layout – ALB without any function #1336606

Rikard
Keymaster

Hi Bastian,

Thanks for the login details. Is the problem that you want to design your own blog page? If so, then unset the current blog page you have in the theme option. Then you can edit the page in question and add the Blog Posts element, that will give you more freedom to create your own blog page.

Best regards,
Rikard

January 22, 2022 at 5:08 am in reply to: Burger Menu not showing in Safari on iPad #1336605
Rikard
Keymaster
Hi,

What is the resolution of your ipad? You can adjust the pixel value when the burger menu is activated using this CSS:
```
@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Simply adjust the 1024 value to your preferred value.

Best regards,
Rikard
January 22, 2022 at 5:04 am in reply to: Google Maps #1336603
Rikard
Keymaster
Hi,

Thanks for that. I tried putting some dummy content into the Google Maps element on your contact page, and it look like you haven’t added billing details to the Google account which was used to create the API key. Please refer to this: https://console.cloud.google.com/project/_/billing/enable

Best regards,
Rikard
- This reply was modified 3 years, 3 months ago by Rikard.
January 22, 2022 at 4:58 am in reply to: "post metadata" module not taking portfolio categories properly #1336602

Rikard
Keymaster

Hi,

Please provide access for the countries in private, then all moderators should be able to access your site.

Best regards,
Rikard
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Posts

Viewing 30 posts - 14,461 through 14,490 (of 91,855 total)

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