Hi 19digital,

Thanks for the login details. I had a look at your site, and it seems like you have restored a backup, and that your site is working as it should? If you should need further help with this, then please try copying the site to a staging area, and update there first. If you have server error logs, then please share them with us as well.

Thanks to @dern1ck for helping out :-)

Best regards,
Rikard

Hi,

We can’t know how you have customised header.php in your child theme unfortunately. If you are not overriding or adding anything to that file, then you can simply remove it from your child theme.

Best regards,
Rikard

Hi Eva,

Here are the files: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_9/templatebuilder/masonry_entries.php
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_9/templatebuilder/masonry_gallery.php

Best regards,
Rikard

Hi Armin,

Thanks for the update. I can see the same problem on my end, but simply saving the second Content Slider updated it on my end. Could you try that with the others too please?

About the Text Block problem; please enable debug mode so that we can copy the shortcodes of the problem page to a test page: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you if you give us permission to do so.

Best regards,
Rikard

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Will,

Thanks for that, I can’t see a password in the details you posted though, could you include that as well please? There seems to be a htaccess login prompt before the login page is loaded also, please include details for that as well.

Best regards,
Rikard

Hi Muriel,

Thanks for that. Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. If you could include the screenshots in the new thread, then that would be appreciated as well.

Best regards,
Rikard

Hi,

Sorry for that, there’s a . missing in the CSS I sent you. Please try this instead:

.html_header_top.html_header_topbar_active.html_header_sticky.html_large #top #main {
    padding-top: 177px;
}

Best regards,
Rikard

Hi Holger,

Thanks for the update. It’s ok if you can’t post a screenshot of the problem, but we would need to see the actual problem on your site. I checked the About page on your site, but I can’t see the problem there. Does it only happen on a specific page?

Best regards,
Rikard

Hi,

Thanks for the update. I can login if I use a VPN service, so I’m guessing you are blocking some IP ranges. I see the problem you are describing on my end as well, and the 404 messages seem to be server error pages, not WordPress error pages. I’m not sure why that is happening, but I would recommend that you reach out to your hosting provider to see if they can help you out further. Also please try deactivating all plugins and remove any customisations you might have added to the site, to see if that changes anything.

Best regards,
Rikard

Hi nick,

Please post admin WordPress login details in private to the site which is not working, so that we can have a closer look.

Best regards,
Rikard

Hi,

I can’t see the CSS I sent applying to your site at all, where exactly did you add it? If it doesn’t work, then please leave it where you added it, so that we can see why it’s not working.

Best regards,
Rikard

Hi,

Thanks for the update. None of the moderators have access to that email, please post them here in this thread so that we can see them.

Best regards,
Rikard

Hey dafcom,

Please try this in your functions.php file:

function ava_custom_css_admin_mod() {
    echo '<style>
      .wp-core-ui .attachments:after {
          visibility: hidden;
          display: block;
          font-size: 0;
          content: " ";
          clear: both;
          height: 0;
      }
    </style>';
  }
  add_action('admin_head', 'ava_custom_css_admin_mod');

Best regards,
Rikard