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Hi,
Great, I’m glad to hear that it’s working as it should now. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardFebruary 4, 2022 at 9:41 am in reply to: Icon Grid responsive break points (4.8.3 and 4.8.9) #1338837Hey Alisa,
That message appears when you are adding html markup and something is not closed properly, please check so that all your html tags are properly closed. If you don’t have access to the theme files, then I would recommend that you purchase a new license. Otherwise you won’t be able to update the theme, and you might run into problems with newer versions of WordPress and PHP.
Best regards,
RikardFebruary 4, 2022 at 9:27 am in reply to: Remove the Featured Image from one category of blog posts #1338832Hi,
Thanks for the update. The login details you posted are not working, please check and verify.
Best regards,
RikardHey Ryan,
I’ve reset your password manually, please see private.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic.
Best regards,
RikardFebruary 4, 2022 at 9:21 am in reply to: Bug after migrating from version 4.8.8.1 to 4.8.9 with easy-slider #1338829Hey arasaac,
Would you be able to update on a staging version of the site, so that we can see the actual problem please? Also, does it work as expected if you resave all the sliders?
Best regards,
RikardHi,
Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardFebruary 4, 2022 at 9:05 am in reply to: Problems with my website after migrating from server. #1338825Hey Alfredo,
Thanks for the login details.
1. Since you have a transparent header on the front page, you need to set a separate logo under Enfold->Header->Transparency Options.
2. This is likely not theme related, does the same thing happen if you activate one of the default WordPress themes?
3. Where can we see and reproduce this problem? If it’s possible for you to test earlier PHP versions, then please do so. If things worked as they should running 7.4, then please try that out first of all.
Best regards,
RikardHi Will,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for that. I wanted to try out a fix, but Appearance->Theme Editor is deactivated on your installation. If you want to try to add it yourself, then please replace /enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php with this file: https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_9/alb/class-avia-slideshow.php. We can do it for you if you share FTP login details as well, and verify that you have backups of the site.
Best regards,
RikardFebruary 4, 2022 at 4:32 am in reply to: Youtube video in easyslider – not working ([AVIA-ERROR] YOUTUBE ERROR) #1338806Hi,
Thanks for that. You need to use the URL format as in private, I changed the first one for you, and it’s working as expected after that.
Best regards,
RikardFebruary 4, 2022 at 4:19 am in reply to: Bug after migrating from version 4.8.8.1 to 4.8.9 with easy-slider #1338805Hey arasaac,
Would you be able to update on a staging version first, so that we can see the actual problem? Also, does it make any difference if you simply save all the sliders again?
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardFebruary 4, 2022 at 4:11 am in reply to: Frontend load more not work – backend the drag and drop reordering #1338802Hi newmediologo,
Great, I’m glad that you got it working, and sorry for the problem. This will be fixed in the next version of the theme.
Best regards,
RikardHi,
I would suggest that you try to reinstall WordPress if things are not working when all plugins are deactivated.
Best regards,
RikardFebruary 3, 2022 at 2:57 pm in reply to: Slow Speed and Status Icon Spinning When Trying to Edit Pages and Posts #1338706Hi,
Great, I’m glad that you found the cause of the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
We’re not sure what the problem could be, but we would at least have to see it on order to help you out further. Maybe you could try to create a test page where we can see the actual problem?
Best regards,
RikardFebruary 3, 2022 at 2:34 pm in reply to: Frontend load more not work – backend the drag and drop reordering #1338701Hi newmediologo,
Please try to replace these two files located in /enfold/config-templatebuilder/avia-shortcodes/masonry_entries/ and /enfold/config-templatebuilder/avia-shortcodes/masonry_gallery/, with these files:
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_9/templatebuilder/masonry_entries.php
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_9/templatebuilder/masonry_gallery.phpBest regards,
RikardHi Muriel,
Thanks for that. First off, could you try updating the theme to the latest version (4.8.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Sabine,
If you follow the suggestion above, then you will have to add something like this to your Quick CSS box:
.alternate-font { font-family: 'juniper'; }Thanks for helping out @guenni007 :-)
Best regards,
RikardHey loumirak11,
If you add that function to your functions.php file, then it should go back to the way it used to work.
Best regards,
RikardHi Oliver,
Thanks for the update. So everything is working as it should now then?
Best regards,
RikardHi,
Still no problem on my end, checked in 3 different browser and in incognito/private mode.
Best regards,
RikardHey emanuelecocchiaro,
Please try this in your functions.php file:
function ava_custom_css_admin_mod() { echo '<style> .wp-core-ui .attachments:after { visibility: hidden; display: block; font-size: 0; content: " "; clear: both; height: 0; } </style>'; } add_action('admin_head', 'ava_custom_css_admin_mod');Best regards,
RikardHi,
Thanks for the update. I still can’t see any problem with the font sizes, since they are corresponding to your element settings. How exactly did it work before, and which version of the theme were you running then?
The second problem is likely a theme problem. Please try to replace /enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php with this file: https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_9/alb/class-avia-slideshow.php. We can do it for you if you give us permission to do so, and if you include FTP login details in private as well.
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardFebruary 3, 2022 at 12:20 pm in reply to: Icon Grid responsive break points (4.8.3 and 4.8.9) #1338674 -
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