Hi,

Thanks for that, the login details are not working though. Please check and verify.

Best regards,
Rikard

Hi,

Thanks for the update. Deactivating plugins had no effect on my end either, but I do see that the same problem occurs when a default WordPress theme is active, so it’s not a theme specific problem. Could you try to reinstall WordPress to see if that helps please? If not, then please try reaching out to your hosting provider for further help, or post the problem on a general WordPress help forum.

Best regards,
Rikard

Hi,

Thanks for that. I checked your site, but everything looks as it should on the backend, and I can’t see any error messages on the front end. Could you try to delete the fonts under Enfold->Import/Export, then upload them again, to see if that helps please?

Best regards,
Rikard

Hi,

Thanks for the update. I saved the theme options again, and cleared the cache from your caching plugin, and it looks normal after that. Could you check on your end as well please? If you can’t see any difference, then please check in an incognito or private browser window.

Best regards,
Rikard

Hi Konrad,

Thanks for the clarification. What you pasted above is a warning, and shouldn’t cause any errors on your site. What exactly is happening when you are getting timeouts? If this was a general problem with the theme, then all our users would experience it. So far you are the only one who has reported it. If you could share your server logs with us, then that would be helpful.

Best regards,
Rikard

Hi,

Thanks for the update. I’ll include my IP in private, but please note that it’s dynamic and might change once I get a chance to login. If you want to try yourself, then please try deleting all the content from the dynamic_avia folder. Once that is done, then make sure to save the theme options again, so that the theme style sheets will regenerate. Also make sure that you have a backup of your site before trying this, in case something should go wrong.

If your hosting provider has FTP functionality on the backend, then access to that might work instead of FTP.

Best regards,
Rikard

Hi,

Thanks for the login details. I’m seeing a lot of error messages when trying to open a Text Block element on your front page. I’m not sure exactly what is causing them, but it could be plugin related. Could you try to temporarily deactivate all plugins, to see if that makes any difference please?

Best regards,
Rikard

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hey Suze,

Please try the following in Quick CSS under Enfold->General Styling:

.page-id-2094 #header {
  display: none;
}

.page-id-2094 #main {
    margin-left: 0;
}

Best regards,
Rikard

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

Hi Gary,

Both of those emails are registered on our support forum, that means that you have purchased at least 2 theme licenses.

Best regards,
Rikard

Hi,

Please try this CSS as well:

.av-elegant-toggle .toggle_content {
    padding: 0 35px 30px 35px;
}

Best regards,
Rikard

Hi Franz,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey thermann78,

Thanks for the login details. It seems to be working as expected when logged in, but not when logged out. Please see screenshot in private. That would indicate a caching problem, could you try to clear the cache from your caching plugin, or try to deactivate it temporarily to see if that helps? I tried clearing the cache from it, but that resulted in a WordPress error. If that should happen on your end as well, then please try reaching out to the plugin support for further help.

Best regards,
Rikard

Hi Konrad,

Thanks for the login details. Where are you seeing the PHP warnings you are referring to?

Best regards,
Rikard