Forum Replies Created

Viewing 30 posts - 13,861 through 13,890 (of 91,855 total)
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  • in reply to: Post CSS overriden by theme CSS #1341460

    Hi,

    Thanks for the update. It’s working as it should on the test page in private, I’m not sure where your latest screenshots are coming from though? Please link directly to where we can see the actual problem.

    Best regards,
    Rikard

    Hi mebi,

    Sorry for the late reply. Since this is not a theme specific problem, we can’t really help out with this unfortunately. Did you try reaching out to your hosting provider, or post your problem on a general WordPress help forum?

    Best regards,
    Rikard

    in reply to: Future-proof developments Enfold #1341458

    Hi Dominique,

    Thanks for that, I’ll forward your request to our developers :-)

    Best regards,
    Rikard

    in reply to: Very big Problem with Enfold / Advanced Layout Builder #1341457

    Hi,

    Thanks for the update. I’m still not able to reproduce this problem, I checked on both a local installation and on your actual site. Please see private.
    Could you share the text you are using in the video please? You can used pastebin for example. The problem might not be the smilies, so we would need to check the text you are using as well.

    Best regards,
    Rikard

    in reply to: All galleryphotos are double on websides #1340887

    Hey rixi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Hard to find documentation #1340886

    Hi Jason,

    Thanks a lot for your very good suggestions and willingness to help. We’ll bring your suggestions up for discussion internally first, and we’ll see how we progress after that :-)

    Best regards,
    Rikard

    Hi,

    1. There are 3 segments/items indicated in your screenshot. Do you want to remove all of them?
    2. We haven’t tested the theme with any plugins like that unfortunately, please try finding a plugin first of all, then you can check if it works with the theme.
    3. I’m not sure why that error is coming up, did you try to remove it, then add it back again?
    4. I’m not sure why you want to disable plugins? You should only do that if you are debugging a problem of some sort. If there are plugin you are not using or that you don’t need, then you can deactivate and delete them.
    5. What do you mean by that? Did you expect that the header would be different on different pages? If so, then different in what way?

    Best regards,
    Rikard

    in reply to: Very big Problem with Enfold / Advanced Layout Builder #1340876

    Hi Mike,

    Thanks for the update. We’ll look into this further, and please let us know if this problem should happen again.

    Best regards,
    Rikard

    in reply to: Lighthouse error on burger menu? #1340868

    Hi,

    Thanks for the update. We’ll have a look at reporting this problem to Google.

    Best regards,
    Rikard

    in reply to: Repeating full width slides #1340865

    Hi gobieta,

    Sorry for the problem. If you should need any help fixing this problem, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Repeating full width slides #1340864

    Hi sunworx,

    I talked to our developers about this problem yesterday, and manually removing the duplicate IDs is unfortunately the only solution. Let us know if you should need help with fixing any more pages on your site.

    Best regards,
    Rikard

    in reply to: Using a page as a footer in Enfold #1340862

    Hi,

    Thanks for that. You are overriding header.php you child theme, please follow my previous instructions:

    Are you overriding header.php in your child? If so, then please try to replace that file with a copy from the parent, then add your customisations back in after that.

    Best regards,
    Rikard

    in reply to: Toggle Toolbar Icon Missing #1340850

    Hi,

    Thanks for the update. We can’t debug problems with unsupported third party plugin unfortunately, maybe you could try looking for an alternative? If you can’t find one, then please try reaching out to the plugin develops for further help.

    Best regards,
    Rikard

    in reply to: Very big Problem with Enfold / Advanced Layout Builder #1340848

    Hi,

    Thanks for the update. I can’t see any problems on the new page you linked to, the Text Block element opens and is editable. What exactly are you doing to get the error we saw before? I also created a test post, and that seems to be working as expected as well.

    We need to be able to reproduce the problem, in order to tell you what the problem is.

    Best regards,
    Rikard

    in reply to: How do I update my enfold theme to 4.8.9? #1340847

    Hey Timothy Putnam,

    Could you post a link to your actual site? Please make supporting you easier.

    Best regards,
    Rikard

    in reply to: Future-proof developments Enfold #1340846

    Hey Dominique Vos,

    Thanks for reaching out to us. We are constantly developing the theme, which involves adding new elements as well. I’m not sure what an offset slider is though, could you link to an example?

    Best regards,
    Rikard

    Hi,

    Thanks for the update. The theme doesn’t contain functionality for membership by default unfortunately, you would have to use a plugin or third party code in order to implement that.

    I’m not sure why it’s listing that menu item invalid, is that page generated by a plugin maybe? If so, then please try reaching out to their support.

    Where are you looking to change the background image?

    Best regards,
    Rikard

    in reply to: Using a page as a footer in Enfold #1340839

    Hi,

    Thanks for that, it’s working better now. I wanted to check the content of your child theme, but Appearance->Theme Editor is disabled on your installation. Are you overriding header.php in your child? If so, then please try to replace that file with a copy from the parent, then add your customisations back in after that.

    Best regards,
    Rikard

    in reply to: Renewed support and can't use the forum #1340836

    Hi,

    Please try this CSS as well:

    @media only screen and (max-width: 767px) {
    #av_section_1 .container {
        width: 100%;
        max-width: 100%;
    }
    }

    Are you referring to the alt tag of an image? If so then that is default browser behaviour, it’s not controlled by the theme. If you want to remove the alt data from an image, then you can do so in the Media library.

    Best regards,
    Rikard

    in reply to: Wrong images appears in slider #1340679

    Hi Eva,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Coloursection colour is not shown #1340678

    Hey rixi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Google Maps API tag in Backend #1340677

    Hi,

    Thanks for helping out @guenni007 :-)

    Best regards,
    Rikard

    in reply to: cannot move photos in masonary gallery #1340676

    Hey rixi,

    That is a WordPress problem and will be fixed in the next update. Please try this in your functions.php file until then:

    function ava_custom_css_admin_mod() {
        echo '<style>
          .wp-core-ui .attachments:after {
              visibility: hidden;
              display: block;
              font-size: 0;
              content: " ";
              clear: both;
              height: 0;
          }
        </style>';
      }
      add_action('admin_head', 'ava_custom_css_admin_mod');

    Best regards,
    Rikard

    in reply to: Enfold updates since 4.8.6.5 break footer #1340666

    Hi,

    Thanks for the update, please see private.

    Best regards,
    Rikard

    in reply to: Enfold updates since 4.8.6.5 break footer #1340664

    Hi,

    Thanks for the update, please see private.

    Best regards,
    Rikard

    in reply to: Main Menu Links #1340663

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Accordion Element as Widget #1340662

    Hi,

    Great, I’m glad that you figured it out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Video player showing url and not video #1340654

    Hi,

    Thanks for the update, we’ll keep this thread open for you.

    Best regards,
    Rikard

    Hi Michael,

    Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Gallery gets duplicated #1340651

    Hi,

    Thanks for that. Login details are working, but I still can’t see the galleries duplicating on my end. Did you try loading the page in an incognito or private browser window?

    Best regards,
    Rikard

Viewing 30 posts - 13,861 through 13,890 (of 91,855 total)