You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 13,141 through 13,170 (of 91,855 total)

← 1 2 3 … 438 439 440 … 3,060 3,061 3,062 →

Author

Posts
March 28, 2022 at 1:44 pm in reply to: Wrong footer content shown #1346303

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 28, 2022 at 11:26 am in reply to: Empty white space #1346285

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 28, 2022 at 11:23 am in reply to: Menu & Header #1346283

Rikard
Keymaster

Hi,

Thanks for the update. You can set the menu item colour for the transparent state under Enfold->Header->Transparency Options. The other colour will follow your theme settings under Enfold->General Styling->Logo Area.

Best regards,
Rikard

March 28, 2022 at 11:18 am in reply to: How to make text font size different #1346282
Rikard
Keymaster
Hi,

I’m still not sure I understand what you need help with, we can’t see animations in a static screenshot unfortunately. If you need text in different sizes, then you can add markup like this:
```
<span><h2>Larger header text</h2></span><span><strong>This text is bold</strong></span>
```
Best regards,
Rikard
March 28, 2022 at 9:47 am in reply to: I purchase new key for support #1346272

Rikard
Keymaster

Hi Alain,

I’m not sure I understand your question, did you extend your support period? I checked the email you are using here, and the account connected to that has a valid support period until September.

Best regards,
Rikard

March 27, 2022 at 6:02 pm in reply to: woocommerce shop page not indexed because of robots #1346221

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 27, 2022 at 6:01 pm in reply to: How to make text font size different #1346220

Rikard
Keymaster

Hi zemanchiu,

What effect are you referring to?

Best regards,
Rikard

March 27, 2022 at 5:58 pm in reply to: Cookies Box Spacing #1346219
Rikard
Keymaster
Hi,

Thanks for the update. Please try to adjust the width in the CSS:
```
@media only screen and (max-width: 479px) {
.responsive .avia-cookiemessage-top-left, .responsive .avia-cookiemessage-bottom-left {
    width: 92% !important;
    left: 16px !important;
    right: 16px !important;
}
.avia-cookiemessage-top-left {
    top: 16px;
}
}
```
Best regards,
Rikard
March 27, 2022 at 10:50 am in reply to: Fullwidth Easy Slider change caption to Modern H3 #1346192
Rikard
Keymaster
Hi Peta,

Please try this CSS instead:
```
.slideshow_align_caption h3 {
    font-weight: 300 !important;
}
```
Best regards,
Rikard
March 27, 2022 at 10:45 am in reply to: Adding Images to Mega Menu #1346191

Rikard
Keymaster

Hi,

I’m not sure what is causing that to happen on your site to be honest with you, but it’s working as it should when I try it on a test site: https://wpexpert.se/enfold/. Did you add any customisation to the site in question? If so, then please try to remove them temporarily to see if that changes anything.

Best regards,
Rikard

March 27, 2022 at 10:39 am in reply to: Make Fullwidth Easy Slider caption frame extend all the way to the left #1346190
Rikard
Keymaster
Hey navindesigns,

Please try the following in Quick CSS under Enfold->General Styling:
```
.slideshow_caption {
    padding: 0;
}

.caption_container {
    margin: 0;
}

.avia-caption-title, .avia-caption-content p {
    background: rgba(0, 106, 166, 0.5);
}
```
Best regards,
Rikard
March 27, 2022 at 10:32 am in reply to: Mobile view #1346189

Rikard
Keymaster

Hi,

Thanks for that. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 26, 2022 at 8:02 pm in reply to: Mobile view #1346149

Rikard
Keymaster

Hey Shertaem,

Your site is not accessible:

Error 526 Ray ID: 6f21cb43b9610afa • 2022-03-26 18:01:52 UTC
Invalid SSL certificate

Please fix the problem and let us know once it’s accessible.

Best regards,
Rikard

March 26, 2022 at 7:57 pm in reply to: Textcolor of description in ALB is white #1346146

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 26, 2022 at 7:56 pm in reply to: My logo is too hight in the menu #1346145

Rikard
Keymaster

Hey zemanchiu,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

March 26, 2022 at 7:54 pm in reply to: Demo import question #1346144

Rikard
Keymaster

Hey gb,

Did you check the Caption tab in the slide option? If you need further help, then please post admin login details in private.

Best regards,
Rikard

March 26, 2022 at 7:48 pm in reply to: Theme updates #1346143

Rikard
Keymaster

Hi Andrés,

Please try to install and configure this plugin on the site which is not receiving updates: https://envato.com/market-plugin/

Best regards,
Rikard

March 26, 2022 at 7:47 pm in reply to: Accordion Toggle Styling #1346142

Rikard
Keymaster

Hey ihf-eramstad,

Could you post links to where we can see both elements on your site please?

Best regards,
Rikard

March 26, 2022 at 7:43 pm in reply to: BURGER MENU MENU NOT SHOWING #1346141

Rikard
Keymaster

Hi Kate,

Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. I would recommend that you update your PHP version to 7.4 or higher as well.

Best regards,
Rikard

March 26, 2022 at 7:38 pm in reply to: Header background image and Main menu #1346140
Rikard
Keymaster
Hi,

The CSS for that is located in the file in private, please change it there.
```
.html_header_top.html_bottom_nav_header #header_main {
    background-image: url(PICTURE URL) !important;
    padding: 2rem 10px 3rem !important;
}
```
Best regards,
Rikard
March 26, 2022 at 7:36 pm in reply to: Building a boarder on top of 3 1/3 column elements #1346138

Rikard
Keymaster

Hi,

That is because those columns have different classes than in the code I sent to you, it might be easier if you assign classes or ID to the different columns, so that it’s easier to target them with CSS.

If you need to adjust the box shadow, then please refer to this: https://www.w3schools.com/cssref/css3_pr_box-shadow.asp

Best regards,
Rikard

March 26, 2022 at 6:27 pm in reply to: Add Clicky analytics code #1346136

Rikard
Keymaster

Hi,

We can’t help you out if we can’t access your site, please post login details in private.

Best regards,
Rikard

March 26, 2022 at 6:26 pm in reply to: Make Text & Image Padding Align #1346135

Rikard
Keymaster

Hi Michael,

I can see the elements in your screenshot on your site, but I’m not sure when the problem occurs. Is it on mobile only? If not, then please try to explain what you are looking change a bit further, or post a larger screenshot.

Best regards,
Rikard

March 26, 2022 at 6:23 pm in reply to: Sidebars disappear on 4.9.2 #1346133

Rikard
Keymaster

Hi,

Great, I’m glad to hear that 4.9.2.1 is working as it should, and sorry for the problem in the previous versions.

@Alwin, if you should need further help with your site, then please open a new thread and include WordPress admin login details in private.

Best regards,
Rikard

March 26, 2022 at 6:21 pm in reply to: Logo goes over the navigation on ipad #1346132

Rikard
Keymaster

Hi,

Great, I’m glad that we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 26, 2022 at 6:20 pm in reply to: Warning: session_start(): Cannot start session when headers already sent #1346131
Rikard
Keymaster
Hi,

Thanks for the update. The header looks to get pushed down by the notices, you can adjust that temporarily using this in Quick CSS if you like:
```
#wrap_all {
    margin-top: -139px;
}
```
About the PHP version; I’m not familiar with your hosting provider, but PHP 7.4 is the minimum recommend version to run WordPress on. So if they can’t offer anything higher, it might be a good idea to look for another provider.

Best regards,
Rikard
March 26, 2022 at 6:12 pm in reply to: Dribble Kriesi #1346129

Rikard
Keymaster

Hi,

Great, I’m glad that you managed to remove it. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 26, 2022 at 6:11 pm in reply to: Text links in the sidebar #1346128

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 26, 2022 at 6:11 pm in reply to: Logo and Text #1346127

Rikard
Keymaster

Hi SenjaLp,

I’m not sure I understand what you need help with. If you should need any further help, then please post a link to your actual site, and let us know exactly what you are looking to change.

Thanks for helping out @guenni007.

Best regards,
Rikard

March 26, 2022 at 6:09 pm in reply to: Footer custom height #1346126

Rikard
Keymaster

Hi Alan,

If you need further help with this, then please post a link to where we can see the element in question.

Thanks for helping out @guenni007 :-)

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 13,141 through 13,170 (of 91,855 total)

← 1 2 3 … 438 439 440 … 3,060 3,061 3,062 →