Hi,

Thanks for the update. As I wrote earlier; I see the problem on your site, but it’s working as it should when I use your logo on a test installation. So again; could you try to reinstall the theme to see if that helps? We can do it for you if you share FTP login details with us as well.

Best regards,
Rikard

Hi Andreas,

I’ve deleted your account for you.

Best regards,
Rikard

Hi,

Thanks for that. I see the problem on your site, but I can’t reproduce it on a test installation running the same version of the theme. Could you try to reinstall the theme to see if that helps? We can do it for you if you share FTP login details with us as well.

Best regards,
Rikard

Hi,

Please try this CSS instead:

#searchform_element input::-webkit-input-placeholder { 
  color: pink;
}
#searchform_element input::-moz-placeholder { 
  color: pink;
}
#searchform_element input:-ms-input-placeholder { 
  color: pink;
}
#searchform_element input:-moz-placeholder { 
  color: pink;
}

Best regards,
Rikard

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

Hi Volker,

Thanks for reaching out to us. Are you asking if you can automatically import layouts into the Enfold layout builder? If so, then that is unfortunately not possible if you are currently running a different theme.

Best regards,
Rikard

Hi,

Thanks for the update. The WordPress login details you posted are not working, please check and verify. If you need help with updating, then please post FTP login details in private as well.

Best regards,
Rikard

Hi,

Thanks for that. This CSS is causing that to happen:

@media only screen and (min-width: 1025px) {
.single-product form {
    position: absolute !important;
    width: 65%;
    right: 0;
}
}

Do you know where that might have been added?

Best regards,
Rikard

Hi Jutta,

Thanks for the update. Did you use a different image for the mobile section? You should probably try an image which is more vertically centered, as opposed to horizontally centered on desktop. There’s are no exact pixels value that I can give, since there are so many different screen sizes to take into account. Some loss of image data is inevitable as well, when using images as backgrounds, but it should look better if you use an image which is better adapted to mobile screens. If you should need any further help, then please post admin WordPress login details in private.

Best regards,
Rikard

Hi,

Thanks for that. If file compression is active in the theme under Performance, then the SG Optimiser will create problems. I’ve turned file compression off for you, and that seems to have helped. Please review your site.

Best regards,
Rikard

Hey EricSmeets,

After logging in, your site redirects to your hosting login screen. Where can we see the actual problem?

Best regards,
Rikard

Hi,

Your site is not loading properly on my end, please see screenshot in private. Let us know once we can see the elements which you need help with on your actual site.

Best regards,
Rikard

Hi,

Thanks for the update. We don’t provide consultancy services unfortunately, but you could likely find someone to help you out on a freelancer network, or if you contact Codable. If you need further help from us, then please let us know where we can see the actual problem. There were several images which were uploaded a few days ago, and they were all displaying fine on my end.

Best regards,
Rikard

Hi,

Great, I’m glad that you found the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

If you need help with updating, then please include admin WordPress and FTP login details in private. Also please verify that you have backups of your site.

Best regards,
Rikard