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April 19, 2022 at 8:44 am in reply to: Theme shortage #1348726

Rikard
Keymaster

Hi,

Thanks for the update. Your last screenshot link is the only one working, and I’m not sure I understand the problem from just looking at the screenshot. Could you try explaining the problem a bit further please? If you could upload working screenshots to another source, then that would be appreciated as well.

Best regards,
Rikard

April 19, 2022 at 8:38 am in reply to: Change font heading full screen slider to local font & font size main menu links #1348725

Rikard
Keymaster

Hi Michaela,

Sorry for the late reply. I’m not familiar with Polylang unfortunately, Enfold only has official support for WPML. Does it make any difference if you clear the cache from your caching plugin? You could also try deactivating it temporarily.

Best regards,
Rikard

April 18, 2022 at 1:06 pm in reply to: GiveWP + Events Calendar + WooCommerce + Enfold = multiple AVIA element failures #1348681

Rikard
Keymaster

Hi,

If the problem starts when GiveWP is active, then we can only assume that it is to blame for the problem. Mike explained it in more detail here: https://kriesi.at/support/topic/blog-posts-disappeared/#post-1347812. Please try reaching out to the plugin authors, as we cannot be responsible for problems caused by unsupported third party plugins.

Best regards,
Rikard

April 18, 2022 at 11:39 am in reply to: Portfolio author and portfolio navigation #1348676

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 18, 2022 at 11:35 am in reply to: Blog Beiträge Grösse der Titel ändern #1348675

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 18, 2022 at 11:35 am in reply to: Mixed Content on HTTPS #1348674

Rikard
Keymaster

Hey mrdjjohnson,

Please see private for what I see on my end when trying to access your site. It looks like the server you are using doesn’t have a valid SSL certificate.

Best regards,
Rikard

April 17, 2022 at 7:38 pm in reply to: Blog posts disappeared #1348624

Rikard
Keymaster

Hi,

I’ve replied to your other thread, please continue there: https://kriesi.at/support/topic/givewp-events-calendar-woocommerce-enfold-multiple-avia-element-failures/

Best regards,
Rikard

April 17, 2022 at 7:37 pm in reply to: GiveWP + Events Calendar + WooCommerce + Enfold = multiple AVIA element failures #1348623

Rikard
Keymaster

Hi,

We have checked and discussed internally, and the problem seems to occur due to the GiveWP plugin. Since this plugin is not supported by the theme, we can unfortunately not provide support for it. Maybe you could try reaching out to GiveWP support, to see if they can help you out further? You could also check for alternative plugins.

Best regards,
Rikard

April 17, 2022 at 12:13 pm in reply to: font #1348607

Rikard
Keymaster

Hey DianaLucio,

Which font are you looking to add? You can add Google fonts under Enfold->Import/Export.

Best regards,
Rikard

April 17, 2022 at 12:11 pm in reply to: Can't change logo or add mega #1348606

Rikard
Keymaster

Hi,

Thanks for the update. I added a Recent Posts widget to your blog sidebar, and that seems to be working as it should. Please see private. Could you try to explain the problem you are having a bit further please?

Best regards,
Rikard

April 17, 2022 at 11:53 am in reply to: There are part of the picture and vedio, and page that is invisible, why? #1348605

Rikard
Keymaster

Hi SunnyDing,

I’m not sure I understand the problem you are having, could you post a screenshot highlighting it please?

Best regards,
Rikard

April 17, 2022 at 11:51 am in reply to: Blog Beiträge Grösse der Titel ändern #1348604
Rikard
Keymaster
Hi Claudia,

Please try the following in Quick CSS under Enfold->General Styling:
```
.html_modern-blog .avia-content-slider .slide-entry-title {
    font-size: 24px;
}
```
Best regards,
Rikard
April 17, 2022 at 11:21 am in reply to: How to get support #1348603

Rikard
Keymaster

Hi Sunny,

First of all, please register on the support forum. After that, then you can use this link to open a new thread, or click this button on the Enfold forum: https://imgur.com/a/AnoSPNb.

Best regards,
Rikard

April 16, 2022 at 2:27 pm in reply to: Bought Theme and Extended Support, But Support Site Won't Let Me Sign In #1348558

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you have access to the support forum now. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 16, 2022 at 2:26 pm in reply to: favicon #1348557

Rikard
Keymaster

Hi,

Thanks for the update. We’ll keep this thread open for you, in case you should need further help.

Best regards,
Rikard

April 16, 2022 at 1:10 pm in reply to: favicon #1348551

Rikard
Keymaster

Hi Sophie,

Thanks for the login details. Did you set or change that recently? If so, then please wait at least a few days until it has been indexed by the search engine in question.

Best regards,
Rikard

April 16, 2022 at 1:06 pm in reply to: Anzahl Portfolios im Dashboard // Number of portfolios in the dashboard #1348550

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 16, 2022 at 1:02 pm in reply to: is it possible to get this layout? #1348549

Rikard
Keymaster

Hi,

Thanks for the update. Could you try to assign a unique ID to the section in question please? You have assigned the section-container-width ID to several section on the same page. You should only use an ID once on the same page.

Best regards,
Rikard

April 16, 2022 at 12:52 pm in reply to: delete author link #1348548
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.page-id-2499 .post-9987 span.author a, .page-id-2499 .post-9564 span.author a {
  pointer-events: none;
}
```
Best regards,
Rikard
April 16, 2022 at 12:48 pm in reply to: custom logo size 300xp is too small #1348547

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 16, 2022 at 12:45 pm in reply to: grid row animation #1348546

Rikard
Keymaster

Hi Sushipro,

Could you try to explain a bit further what exactly you are looking to achieve please?

Best regards,
Rikard

April 16, 2022 at 12:44 pm in reply to: Bought Theme and Extended Support, But Support Site Won't Let Me Sign In #1348544

Rikard
Keymaster

Hi Jeff,

I checked your user account and you have valid support until 2023-03-14. Could you try checking again please?

Best regards,
Rikard

April 16, 2022 at 12:40 pm in reply to: Theme shortage #1348543

Rikard
Keymaster

Hi,

Thanks for that. Both of your screenshots lead to 404 pages, please try uploading and sharing them with us again.

Best regards,
Rikard

April 16, 2022 at 12:26 pm in reply to: Search and close button overlaps when scrolling on menu #1348542

Rikard
Keymaster

Hey babyboymik,

Thanks for the video. What dimensions does the device you are using have?

Best regards,
Rikard

April 16, 2022 at 12:20 pm in reply to: How do I change the button and font color of “submit” button in contact form? #1348541

Rikard
Keymaster

Hi Intell,

Great, I’m glad that Mike could help you out :-)

Best regards,
Rikard

April 16, 2022 at 12:15 pm in reply to: Various resolutions on certain devices not auto-adjusting (overlap or cutoff) #1348540

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 15, 2022 at 8:15 pm in reply to: Footer Not Working #1348521

Rikard
Keymaster

Hey eskitaco,

Thanks for the login details. I tried locating the site in question in the FTP account, but I can’t seem to find it. Could you let us know in which folder it’s located please? If you want to fix this yourself, then please copy footer.php and header.php over from the parent theme, then add your customisations back into those files.

Best regards,
Rikard

April 15, 2022 at 1:48 pm in reply to: Extra White Space Under Full Width Easy Slider On Mobile #1348507

Rikard
Keymaster

Hi,

Thanks for the update, and sorry for the late reply. I set the slider to have a minimum height in the element options, and that seems to have helped. Please review your site.

Best regards,
Rikard

April 15, 2022 at 11:46 am in reply to: Layout issues #1348498

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out, and thanks for the feedback. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 15, 2022 at 11:44 am in reply to: empty page #1348497

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 12,721 through 12,750 (of 91,855 total)

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