Forum Replies Created
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May 12, 2022 at 7:02 pm in reply to: Fullwidth Easy Slider doesn't automatically adjust to fit mobile phone #1351601
Hey gfriend70,
You have this CSS in the WordPress customiser:
h1 { font-size: 50px!Important; }Please try to remove or adjust it, to see if that helps.
Best regards,
RikardHey Jenny-NBPT,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi Xavier,
The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/If you need help with updating, then please post admin WordPress and FTP login details in private. Also please verify that you have backups of your site.
Best regards,
RikardHi Xavier,
The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/If you need help with updating, then please post admin WordPress and FTP login details in private. Also please verify that you have backups of your site.
Best regards,
RikardHi John,
The login details you posted are not working, please check and verify.
Best regards,
RikardHi Manuela,
Please refer to this: https://kriesi.at/documentation/enfold/header/#transparent-header-on-mobile
Best regards,
RikardHi,
Great, I’m glad that they could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey VicChou,
Thanks for the login details, it looks like you left out the user name though? Please check and post working login details.
Best regards,
RikardHey STANDOUTDIGITAL,
Thanks for the login details. If you have header.php and footer.php in your child theme, then both of those files need to be replaced with the parent theme files. You can add your customisations back in after that. I wanted to check your child theme content, but Appearance->Theme Editor is turned off on your installation.
If you need further help, then please include FTP login details in private as well.
Best regards,
RikardHi Maurizio,
We don’t set the pricing for extending support. If you have further questions about that, then please try reaching out to Themeforest support. Here’s their documentation on the subject: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
RikardHi,
You are still running an old version of the theme, please update to the latest version of the theme. That will update the LayerSlider as well.
If you want to remove LayerSlider, then you can do so under Enfold->Layout Builder->Integrated (Bundled) LayerSlider Plugin.Best regards,
RikardHi,
We are not aware of any incompatibilities, no. If you should run into any problems, then please let us know here.
Best regards,
RikardHi,
Thanks for the update. The most recent log is from a few days back (2022-05-08), do you have a log from today maybe?
Best regards,
RikardHi,
Thanks for the update. We’ll keep this thread open, in case you should need any further help from us.
Best regards,
RikardHey dillionline,
If WP Rocket speeds up your site, then it makes sense for sure.
Best regards,
RikardHey sitadi,
Thanks for the login details. Could you try updating the theme to the latest version (4.9.2.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Miguel,
If you have a valid license, then you don’t have to buy a new one.
I’m not sure I understand the problem you are having, could you post a screenshot highlighting it please?
Best regards,
RikardHi,
Thanks for that, we can access the logs now. I checked the latest one from May 8, but I can’t see anything interesting there unfortunately. Could you try to generate the error again, then send the log which should be generated after that please?
Best regards,
RikardMay 12, 2022 at 10:39 am in reply to: Do you have a thread to post new ideas to develop for Enfold? #1351530Hi Colin,
Thanks for using Enfold :-)
If you have any suggestions for us, then please post them here.
Best regards,
RikardHi,
Thanks for the update. When using the Layout Builder to create posts, then everything needs to be added to it manually. If you want to add the category and date, then you can use the Post Metadata element.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi salvinono,
Please open a new thread and include a link to where we can see the problem you are having. Also please try to explain the problem a bit further as well.
I will close this thread for now.
Best regards,
RikardHey approappliance,
That doesn’t look like any of our demos, you can check all of the demos here: https://kriesi.at/themes/enfold-overview/
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.main_menu ul ul { background-color: #fff; } .av-main-nav ul > li > a { color: #000; } .home .main_menu ul ul { background-color: transparent; } .home .av-main-nav ul > li > a { color: #fff; }Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey premiumpsu,
I can’t see any screenshots in your post? Also, which version of the theme are you running?
Best regards,
Rikard -
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