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May 17, 2022 at 9:06 am in reply to: avia layout builder missing #1352029

Rikard
Keymaster

Hi,

Is that the file which you downloaded from your Themeforest account? If so, then yes. If Enfold is already installed on your site, then you will have to use the plugin I referred to earlier, or upload it manually via FTP.

Best regards,
Rikard

May 16, 2022 at 8:16 pm in reply to: Cannot see any theme update in my Enfold Theme Options #1351989

Rikard
Keymaster

Hi,

Thanks for that. I see that you haven’t configured the Envato Market plugin yet, could you try that out please?

Best regards,
Rikard

May 16, 2022 at 8:13 pm in reply to: still can't get the token to work #1351988

Rikard
Keymaster

Hi,

Thanks for that. Are you sure that you have given the correct permissions to the token you are using? https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard

May 16, 2022 at 6:52 pm in reply to: Replace Vendidero with Enfold #1351981

Rikard
Keymaster

Hi,

Thanks for the update. We will likely never become a WordPress agency, we will continue to focus on our core product. I hope you can find someone who can help you out though :-)

Best regards,
Rikard

May 16, 2022 at 6:22 pm in reply to: Widget area Footer not showing #1351980

Rikard
Keymaster

Hi JannyPolak,

Please look at the files in your child theme, are there any files called header.php or footer.php in there? If there are, then you need to replace those files with the content of the parent theme files, then add your customisations back in after that.

If you need further help, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

May 16, 2022 at 6:20 pm in reply to: Portfolio header font size in listing #1351979
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
h3.grid-entry-title a {
    font-size: 18px;
    font-weight: 600;
}
```
Best regards,
Rikard
May 16, 2022 at 5:53 pm in reply to: Replace Vendidero with Enfold #1351977

Rikard
Keymaster

Hi Paul,

Thanks for reaching out to us. I’m not sure exactly what you are looking for, since we don’t accept custom work like it seems that you are requesting. We only develop, maintain and support the Enfold theme.

Best regards,
Rikard

May 16, 2022 at 5:48 pm in reply to: How to modify the homepage of Default Demo's Advanced Layout Builder #1351976

Rikard
Keymaster

Hi,

Thanks for the update.

One question: how do I put my logo in the first colum and an icon in the second one ?

I’m not sure I understand what you mean by this, could you share a screenshot highlighting your intentions please?

Best regards,
Rikard

May 16, 2022 at 5:46 pm in reply to: avia_inline_auto / class="phone-info " / Header #1351975
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-safari .phone-info #icon_header {
    vertical-align: middle;
}
```
Best regards,
Rikard
May 16, 2022 at 5:41 pm in reply to: Elements lose their background colour when adjusting the Enfold Health Demo #1351974

Rikard
Keymaster

Hi,

Great, I’m glad to hear that it’s working as it should now. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2022 at 5:40 pm in reply to: Masonry Gallery caption #1351973

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2022 at 2:19 pm in reply to: Elements lose their background colour when adjusting the Enfold Health Demo #1351959

Rikard
Keymaster

Hey Marcel,

Thanks for the login details. I can’t see the problem on my end, the colour are displayed properly. Could you try in a different browser to see if that helps?

Best regards,
Rikard

May 16, 2022 at 2:16 pm in reply to: How to modify the homepage of Default Demo's Advanced Layout Builder #1351958

Rikard
Keymaster

Hi,

Thanks for that, the layout looks fine on my end though. Could you create a test page where we can see the actual problem please?

Best regards,
Rikard

May 16, 2022 at 12:45 pm in reply to: Grid Row Element Not Filling Page Correctly #1351941

Rikard
Keymaster

Hi Jeff,

I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2022 at 12:44 pm in reply to: Breaking point from normal menu into mobile menu #1351939

Rikard
Keymaster

Hi,

Great, thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 16, 2022 at 12:42 pm in reply to: Change colour of text-links hover #1351938

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2022 at 12:34 pm in reply to: Color section background video overlap next section #1351937

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2022 at 12:31 pm in reply to: Masonry Element Image spacing #1351934

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 16, 2022 at 12:30 pm in reply to: Cookies message #1351933

Rikard
Keymaster

Hi Ida,

Great, I’m glad that Mike could help you out. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 16, 2022 at 12:29 pm in reply to: still can't get the token to work #1351928

Rikard
Keymaster

Hi,

Thanks for that. I saw your reply 30 minutes after you sent it this time, but the code still doesn’t work unfortunately. I don’t think that we will be able to login to your account this way. Could you please try reaching out to Themeforest support again?

Best regards,
Rikard

May 16, 2022 at 9:11 am in reply to: Enfold issue #1351909

Rikard
Keymaster

Hi Gary,

Could you post a link to where we can see the problem you are having?

Please see private for your support status problem.

Best regards,
Rikard

May 16, 2022 at 9:08 am in reply to: Widget area Footer not showing #1351908

Rikard
Keymaster

Hi Ray,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

May 16, 2022 at 9:07 am in reply to: Grid Row Element Not Filling Page Correctly #1351907

Rikard
Keymaster

Hi,

Thanks for the update. Writing custom scripts would be out of scope for theme support unfortunately, but maybe it would work better if you placed in on a separate page, then use the Page Content element to display it on the actual page?

Best regards,
Rikard

May 16, 2022 at 9:05 am in reply to: How to modify the homepage of Default Demo's Advanced Layout Builder #1351906

Rikard
Keymaster

Hi,

Thanks for the update. Could you try to stick to one problem at a time please? First off, where can we see the 4 columns you are having problems with?

Best regards,
Rikard

May 16, 2022 at 9:00 am in reply to: still can't get the token to work #1351905

Rikard
Keymaster

Hi,

Thanks for the update. That is a very strange response, considering that you are asking for help with something on their own platform. But if that is the case, then please try to send the code again, I’ll try to login again now in order to trigger the email.

Best regards,
Rikard

May 15, 2022 at 7:43 pm in reply to: avia layout builder missing #1351867

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

May 15, 2022 at 7:43 pm in reply to: still can't get the token to work #1351866

Rikard
Keymaster

Hi Jenny,

Yes, but it unfortunately took me 14 hours to see your response. It’s actually rare that we respond within an hour. I think it would be much easier for you to reach out to Envato/Themeforest support with this problem, since they should have direct access to your account.

Best regards,
Rikard

May 15, 2022 at 10:35 am in reply to: Bug Report? #1351837

Rikard
Keymaster

Hi Jonas,

Sorry for the late reply. Could you post a link to where we can see this happening please? Then we can tell you exactly where the space is coming from.

Best regards,
Rikard

May 15, 2022 at 10:12 am in reply to: Grid Row Element Not Filling Page Correctly #1351836

Rikard
Keymaster

Hi Jeff,

Great, I’m glad that you narrowed down the problem. I’m not sure exactly what the script is supposed to do, could you try to explain that a bit further please? Also, where did you get it from? If you got it from a third party, then they might be able to help you out further?

Best regards,
Rikard

May 15, 2022 at 9:49 am in reply to: avia layout builder missing #1351834

Rikard
Keymaster

Hi,

Your database seems to be there. If you need to backup your theme settings, then you can export them under Enfold->Import/Export. Also make sure to backup your child theme, if you are using one.

Best regards,
Rikard
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Viewing 30 posts - 12,151 through 12,180 (of 91,855 total)

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