Forum Replies Created
-
AuthorPosts
-
Hi,
Please try to add this to Quick CSS:
#wrap_all { margin-top: 41px; } p.demo_store { top: -10px; }Then add this function to remove the top margin after the notice has been clicked:
function ava_remove_top_margin(){ ?> <script> jQuery(document).ready(function(){ jQuery("a.woocommerce-store-notice__dismiss-link").click(function(){ jQuery("#wrap_all").css('margin-top', '0'); }); }); </script> <?php } add_action('wp_footer', 'ava_remove_top_margin', 999);Best regards,
RikardHi Ray,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardMay 21, 2022 at 11:57 am in reply to: Support needed and paid for yet cant start question without notice that my key is expired. #1352486Hey Marika Zoll,
Where can we see the problem you are having?
Could you share your support purchase receipt with us?
Which code are you referring to?Best regards,
RikardHi,
Thanks for the update. I’m not sure about the slider on the front page, could you share WordPress login details with us in private, so that we can have a closer look please?
Best regards,
RikardHi,
I don’t know to be honest, you would have to clarify that with Envato. Could you share your purchase receipts with us please?
Best regards,
RikardHi,
I still can’t see any problems on my end, the Layout Builder loads as expected on the page in private.
Best regards,
RikardHi Isolde,
Thanks for reaching out to us. You can use the images for any purpose, as long as they are used on your website only.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. This is the thread for markpostlaw, and I still can’t see any problems on my end. On which pages are you seeing that the Layout Builder is not working? Please directly to an example page where we can see the problem.
Best regards,
RikardHi Buddy,
I can’t see any problems on my end, the layout builder loads and it’s possible to edit the page in private. Did you manage to find a solution?
Best regards,
RikardHi Buddy,
Thanks for the update. Is everything working as it should again? I’m seeing this message under Appearance->Themes:
Enfold Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.
You might want to try to delete the theme folders which you are not working. There’s one called xenfold for example, but it’s not showing up under Appearance->Themes.
Best regards,
RikardHi Elena,
According to the details in your account on our support forum, you own 3 licenses, and your support period ended on 2022-01-15. If you need to extend your support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
RikardHey janet9393,
Thanks for the screenshot. Could you post a link to where we can see the actual elements as well please?
Best regards,
RikardHi,
Thanks for the update, I’m glad that Ismael could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 20, 2022 at 7:24 pm in reply to: Possible to add TikTok to social profiles tab on Enfold theme options? #1352452Hi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMay 20, 2022 at 7:23 pm in reply to: Blog post feature image – how to disable click to image popup #1352451Hi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey synergica,
You should not have to change anything in the theme settings.
Best regards,
RikardHey whdsolutions,
Please try the following in Quick CSS under Enfold->General Styling:
.menu-item-16313 a, .menu-item-16314 a { pointer-events: none; }Best regards,
RikardHi,
Thanks for that. This is in the second Color Section:
<strong>Klik på overskrifterne og <br>se mere om HåndlæseruddannelsenPlease close the strong tag properly, and it should work as expected after that.
Best regards,
RikardHi,
Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for that. I can’t see any open markup on the front page, and adding new content/saving works as expected as well. Could you let us know how to reproduce the problem you are seeing on your end please?
Best regards,
RikardHey adapt,
This CSS is causing that to happen:
.av-masonry-entry { pointer-events: none !important; }Maybe it’s added in Quick CSS?
Best regards,
RikardHi,
Thanks for the update. I see that you have deleted the page you linked to initially, could you post a new link to where we can see the actual problem please?
Du kannst dieses Element nicht bearbeiten, da es im Papierkorb liegt. Stelle es wieder her und versuche es dann erneut.
Best regards,
RikardMay 20, 2022 at 9:44 am in reply to: How to modify the homepage of Default Demo's Advanced Layout Builder #1352392Hi,
Thanks for that. Your logo will be displayed larger if you try setting a custom pixel value for you header under Enfold->Header->Header Size. Please try that out.
Best regards,
RikardHi,
It works as expected if you set the Custom Font Display Behaviour option to auto under Enfold->Performance.
Best regards,
RikardMay 20, 2022 at 9:25 am in reply to: Extra White Space Under Full Width Easy Slider On Mobile #1352389Hi,
Thanks for the update. This CSS in Quick CSS seems to be creating the problem:
.avia-slideshow-inner { height: 438px !important; }Could you try to remove or alter that please?
Best regards,
RikardMay 20, 2022 at 9:16 am in reply to: Weird support pricing, multiple purchase support, user-run forum option? #1352386Hi Andrejs,
Thanks for reaching out to us, and for using Enfold.
1. We don’t decide the support pricing unfortunately, Themeforest/Envato are setting the prices.
2. No, as long as you have a valid support period for one license, then you can access the support forum.
3. There is a support group on Facebook, which is not run by us: https://www.facebook.com/groups/WordpressEnfold
I’m not aware of any legal problems in regards to not being able to provide free support, but that is a requirement we have been given by Envato.
Best regards,
Rikard -
AuthorPosts
