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Hi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, I’m glad to hear that things are back to normal again. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. Please try replacing that file with the parent file then.
Best regards,
RikardHi,
I don’t think updating or restoring the theme would make any difference, since the problem seems to be local. Did you try logging in using a different user to see if that works better? There’s nothing in the theme which would make saving possible only sometimes, and sometimes not.
Best regards,
RikardHi rlitts,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi getfletch,
Are you overriding header.php or footer.php in your child them? If so, then please try to replace them with the parent theme files, then add your customisations back in after that. If you need further help, then please post admin WordPress and FTP login details in private.
Best regards,
RikardMay 25, 2022 at 5:41 pm in reply to: Elegant change the highlight color of the text on the home page #1352957Hey Maggie,
Could you post a link to where we can see the element in question please?
Best regards,
RikardHey Maggie,
If you want it in your main menu, then there’s option under each menu item to display it as a button. You can set that under Appearance->Menus. If you want to place the button somewhere else, then you can try adding it to a widget in the header: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area
Best regards,
RikardHey zimbo,
Thanks for reporting this. Do you have a step by step instructions on how to reproduce it?
Best regards,
RikardHi,
Thanks for the update. Saving the theme options seems to be working as expected on my end, what exactly are you doing when you get the error message you are referring to?
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey rixi,
Did you create your posts using the Layout Builder? If so, then the except needs to be added manually to them. You can do that by activating the Excerpt field under Screen Options in the top right hand corner of the screen. If you need further help, then please post admin WordPress login details in private.
Best regards,
RikardHey sincura,
Thanks for the login details. Which demo are you looking to import?
Best regards,
RikardHi,
Thanks for the clarification. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
I cleared the cache from your caching plugin, and it’s working as expected on my end. If the site you are working on is a staging site under development, there’s not much point in having active caching.
Best regards,
RikardHi,
Thanks for that, login details are working now. Could you post a link directly to a page where we can see the actual problem please?
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Helen,
Thanks for reaching out to us. We are not interested in your offer at the moment though.
Best regards,
RikardMay 25, 2022 at 9:19 am in reply to: How to modify the homepage of Default Demo's Advanced Layout Builder #1352881Hi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Jason,
Thanks for update. I checked your portfolio items, but I can’t find an item with that name. Could you create a test post for us, so that we can see the actual problem please?
Best regards,
RikardMay 25, 2022 at 9:02 am in reply to: Old problem still not fixed ;/ – Backend / Page-Performance #1352879Hi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardHi,
Thanks for the update. Please try this CSS instead:
@media only screen and (max-width:767px) { .home #av_section_1 { background-size: contain !important; } .home #av_section_1 .av-special-heading-tag { font-size: 48px !important; margin-bottom: 160px; } }Best regards,
RikardHi Mitch,
Thanks for the update. If it’s working as it should now, then I don’t see any reason to change anything. But if you don’t need that modification, then it can be removed.
Best regards,
RikardMay 24, 2022 at 7:46 pm in reply to: Columns Responsive Mobile Breakpoint Position missing and not working #1352808Hi,
You need to set the Column Behaviour When Fullwidth to the setting I have chosen for you now, and it’s working as it should. Please check the test page I created again.
Please dont forget my other problem where we dont even have the option to set positions.
I’m not sure what you mean by that, but if you are referring to a custom position on mobile, then that option is located in the Advanced->Responsive tab. I’ve currently set the first column to 2, and as you can see, it’s appearing last now.
Best regards,
RikardHi,
Great, I’m glad that you got it working, and thanks for sharing your code. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Amritanshu,
I’m not sure which details you have provided us with, since you seem to be starting new threads for each message. Could you send us your purchase code for example? I checked the email you are using here, and that is not registered on our support forum.
Best regards,
Rikard -
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