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Hi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Thanks for the update. Could you try updating all plugins as well please? Also please try to clear all possible cache on the site, to see if that changes anything.
Best regards,
RikardHi Rudolf,
Please try using the Special Heading element, you can set that to any type of header tag.
Best regards,
RikardHi Ronaldo,
Could you post a screenshot highlighting the problem please? Also please let us know which browser and type of iphone you are using.
Best regards,
RikardHey Indunil,
Please post admin WordPress login details in private, and let us know where we can see and reproduce the problem you are having.
Best regards,
RikardHi,
Thanks for that. Please send us a temporary WordPress admin login and login URL as well, so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJune 10, 2022 at 5:11 pm in reply to: Can't edit pages, page content won't load, elements not clickable #1354839Hey Tobias,
Thanks for the login details. I checked a few pages on your site, but I can’t see any problems on my end. Could you post screenshots of the problems, and on which pages we can see them please?
Best regards,
RikardHi Matt,
First off, could you clear all caches and minification from the site? Also please make sure to activate the option to delete the old CSS and JS files is active under Enfold->Performance. If you should need further help, then please post admin WordPress login details in private.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi conny,
If you are running Enfold 4.0, then the update to 5.0 has to be done manually, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/We can’t really say if you will run into problems or not, but could try to update on a staging or development version of the site first. Or you could upload the new version to a separate folder via FTP, that would give you an option to activate the old version in case there should be any problems.
Best regards,
RikardHi,
Great, I’m glad that you found something which worked. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi derlorenz,
Please post a link to where we can see the problem you are having. Thanks @guenni007 for helping out :-)
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for that. Does it make any difference if you temporarily deactivate all plugins?
Best regards,
RikardHi,
Thanks for the update. I’ve tried to reproduce the problem which can be seen on your staging site, but I haven’t been able to: https://wpexpert.se/enfold/block-editor-test/. This site is running Enfold 5.0 and WordPress 6.0. With this in mind, and that we haven’t had any other reports of this being a problem on other sites, it’s likely that the problem is local to your site. Maybe you could try some general debugging, like deactivating plugins, removing customisation and so on?
Best regards,
RikardHi,
I created a new page, and I can’t see any problems there either. Could you let us know how to reproduce the problem you are seeing on your end please?
Best regards,
RikardHi drzatcodcan,
What you are requesting might be possible, but it would be out of scope of theme support unfortunately.
Best regards,
RikardHi,
Please see private. Note that my IP is dynamic, and might change.
Best regards,
RikardJune 9, 2022 at 7:41 pm in reply to: Issues with Advanced Layout Builder editing / creating blog posts #1354719Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardJune 9, 2022 at 7:39 pm in reply to: iframe only occasionally working (not working at all on mobile devices) #1354716Hi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
The reason they are different is because the versions of WordPress and of Enfold are different.
Yes, but the CSS I posted above is not coming from the theme. My guess is that the new selector is weaker than the old one, and that is why the theme styling it picked up instead. If you want to remove the theme styling, then you can edit base.css and remove the padding and margin from the div element. This is not something which you can remove or override from a child theme unfortunately. Alternatively you could add an !important to the CSS being created by the block editor, but I’m not sure who to do that, or if it’s possible.
I’m sorry to hear about your health problems.
Best regards,
Rikard -
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