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June 17, 2022 at 1:10 pm in reply to: Slider Heading Changed Colour & Change Change Back #1355597

Rikard
Keymaster

Hi,

Thanks for that. Appearance->Theme Editor is turned off on your installation, maybe from your security plugin. Please activate that option, or post cPanel login details, we might be able to create a FTP account there.

Best regards,
Rikard

June 17, 2022 at 1:06 pm in reply to: Blog Posts Content Element Grid Layout 1 wide on Mobiles #1355595

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 17, 2022 at 10:26 am in reply to: We have had problems with envato item purchase #1355576

Rikard
Keymaster

Hi,

Thanks for the update. So the site breaks after you have updated? Could you try copying the site to a staging server, then perform the update there first please?

Best regards,
Rikard

June 17, 2022 at 10:24 am in reply to: Masonry gallery magnific popup not working/enabled #1355575

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 17, 2022 at 10:23 am in reply to: Transparent header turning white #1355574
Rikard
Keymaster
Hey rosalewis,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .av_header_glassy.av_header_transparency .header_bg {
    background-color: transparent;
}
```
Best regards,
Rikard
June 17, 2022 at 10:20 am in reply to: Slider Heading Changed Colour & Change Change Back #1355573

Rikard
Keymaster

Hi,

Thanks for the update. Could you try to upgrade the account you gave us to have administrator rights please? We would appreciate FTP login details as well, if that would be possible.

Best regards,
Rikard

June 17, 2022 at 10:11 am in reply to: Footer Widget Missing With the new Theme Update #1355572

Rikard
Keymaster

Hey ibrahimsyed132755,

Are you overriding header.php or footer.php on a child theme? If so, then please try to replace those files with the parent theme files, then add your customisations back in after that.

Best regards,
Rikard

June 17, 2022 at 10:10 am in reply to: mobile view full-screen slider font issues caused by avia_posts_css/post-1031 #1355571

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 17, 2022 at 10:10 am in reply to: Layerslider 7 add h1 title #1355570

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 17, 2022 at 10:09 am in reply to: Can't get the website to update #1355569

Rikard
Keymaster

Hi,

Is the theme updated or not? It’s likely that your security plugin is blocking the check from the theme.

The 500 internal server error seems to not be related to the theme. If you need further help with that, then share server error logs with us.

Best regards,
Rikard

June 17, 2022 at 10:04 am in reply to: Setting breakpoints #1355567

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 17, 2022 at 9:57 am in reply to: Updated to 5.0 And Can't upload images now #1355565

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 17, 2022 at 9:54 am in reply to: How to add margins (or padding) on the left and right sides of the content only #1355564
Rikard
Keymaster
Hi,

Your container width is set to 1310 pixels:
```
.responsive .container {
    max-width: 1310px;
}
```
So I’m not sure I understand what you mean. Could you try to explain the problem a bit further?

Best regards,
Rikard
June 17, 2022 at 9:35 am in reply to: Hide "title" on mouseover in avia_sc_slider_full (fullwidth image slider) #1355562

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

June 16, 2022 at 8:22 pm in reply to: Setting breakpoints #1355543

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 16, 2022 at 8:21 pm in reply to: Product pages not showing and can't access wp-admin #1355542

Rikard
Keymaster

Hi,

Thanks for that. That page loads, but only the header and title bar. There are no error messages either which could indicate what is going wrong. If you have a recent backup, then I would recommend that you revert to that.

Best regards,
Rikard

June 16, 2022 at 8:18 pm in reply to: Hamburger sub menu items on 2 lines #1355541
Rikard
Keymaster
Hey Eline,

This CSS seems to be causing that:
```
.sub-menu {
    max-width: 145px;
    border: none !important;
}
```
Did you add that? If so then please try to alter it. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard
June 16, 2022 at 5:20 pm in reply to: avia layout gone! #1355528

Rikard
Keymaster

Hi,

You can create a new account first, with administrator rights. After that you delete the old account, and you will get an option there to assign all content to another user. After that you can delete the old account, and change the details of the new account.

Best regards,
Rikard

June 16, 2022 at 5:18 pm in reply to: mobile view full-screen slider font issues caused by avia_posts_css/post-1031 #1355527
Rikard
Keymaster
Hi,

Try this instead:
```
@media only screen and (max-width: 1024px) {
h2.avia-caption-title {
  font-size: 40px !important;
}
}
```
Best regards,
Rikard
June 16, 2022 at 5:00 pm in reply to: Can't import demo site #1355525

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 16, 2022 at 4:57 pm in reply to: Problem with section tab #1355524

Rikard
Keymaster

Hey davidescritalia,

I’m not sure that fully understand the problem you are having, could you post a screenshot highlighting it please?

Best regards,
Rikard

June 16, 2022 at 4:32 pm in reply to: Slider Heading Changed Colour & Change Change Back #1355517

Rikard
Keymaster

Hi,

Thanks for that. The account still doesn’t have administrator rights though, so we can’t change anything on your installation. If you want to have a go yourself, then please replace /enfold/config-templatebuilder/avia-shortcodes/slideshow/slideshow.js, with this file: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_5_0/template-builder/slideshow/slideshow.js. If you need help with that, then please upgrade the account to have administrator rights, and include FTP login details as well.

Best regards,
Rikard

June 16, 2022 at 4:25 pm in reply to: mobile view full-screen slider font issues caused by avia_posts_css/post-1031 #1355516
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1024px) {
h2.avia-caption-title {
  font-size: 40px;
}
}
```
Best regards,
Rikard
June 16, 2022 at 4:23 pm in reply to: Enfold 5.0 Animation Mobile #1355515

Rikard
Keymaster

Hi,

Thanks for that. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 16, 2022 at 4:19 pm in reply to: Product pages not showing and can't access wp-admin #1355513

Rikard
Keymaster

Hey fanlokbun,

I can’t load the site at all, it’s only displaying a blank white page. Maybe you could try restoring a backup?

Best regards,
Rikard

June 16, 2022 at 2:30 pm in reply to: mobile view full-screen slider font issues caused by avia_posts_css/post-1031 #1355501

Rikard
Keymaster

Hi,

Your can use custom CSS for that if you like. Let us know which pixel sizes you would like to use, and on which screen sizes.

Best regards,
Rikard

June 16, 2022 at 2:28 pm in reply to: We have had problems with envato item purchase #1355500

Rikard
Keymaster

Hi,

Your site looks fine on my end, did you manage to get it working? Adding a token to the backend of your site should now crash it. If you need further help, then post admin WordPress login details in private and share the token you are trying to use.

Best regards,
Rikard

June 16, 2022 at 2:25 pm in reply to: Slider Heading Changed Colour & Change Change Back #1355498

Rikard
Keymaster

Hi,

Thanks for that. Could you upgrade the account to have administrator rights as well please?

Best regards,
Rikard

June 16, 2022 at 2:24 pm in reply to: home header mobile transparent #1355497

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007 :-)

Best regards,
Rikard

June 16, 2022 at 2:23 pm in reply to: Can't get the website to update #1355496

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 11,551 through 11,580 (of 91,854 total)

← 1 2 3 … 385 386 387 … 3,060 3,061 3,062 →