Hi,

Please try to install and configure this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

Hi,

Thanks for the screenshot, I can’t see that problem on my end though. Could you try using a different browser to see if that helps please?

Best regards,
Rikard

Hi Armin,

Thanks for the login details. I checked the page in private, but I can’t see any problems there. Is this happening on specific pages only maybe?

Best regards,
Rikard

Hi MaskiMichener,

Thanks for the login details. I’m not sure exactly what you need help with, since it looks like your footer widgets are empty?

We can’t login to your hosting account since it’s asking for a verification code. Please create an FTP account for us, and post the login details in private.

Best regards,
Rikard

Hi,

We can edit the files via WordPress as well, but then we can’t make a backup of the file for you. Please backup everything in you child, or provide us with -FTP login details in private.

Best regards,
Rikard

Hi,

Thanks for that. If you go and edit your child theme under Apperance->Theme Editor, then you will see that you are overriding header.php in there. Please try to replace that file with the file from the parent theme, then add your customisations back in after that.

The details for WPengine worked, but I’m not sure where an FTP account can be created.

Best regards,
Rikard

Hi,

Thanks for the update. The firewall might be the reason as to why the server is returning a 404 error. What IP do they need and why? Please note that the file in question is located on your own server, so all they would have to do is to whitelist that particular file.

Best regards,
Rikard

Hey delmonte,

Could you try updating the theme to the latest version (5.0.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.

Best regards,
Rikard

Hi,

Thanks for the update, those details are not working either unfortunately. Please test them before you send new ones. If you need help replacing files, then please include FTP login details as well.

Best regards,
Rikard

Hi,

Thanks for the update. The start page of the Lifestyle demo is using a Featured Image slider on top, then two different Blog Posts elements at the bottom. Please let us know if you should need further details. You could also import the demo on a test installation, to see exactly how it’s it was done.

Best regards,
Rikard

Hi,

I replaced footer.php and header.php in your child theme, and it’s working as it should after that. You can still access the old files in your child theme, should you need them.

Best regards,
Rikard

Hey Oliver,

Where can we see the problem you are having? If you don’t have a valid support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

Hi,

Thanks for the update. It sounds like one of your media attachments has the impressum permalink already. You should be able to change that if you edit the media attachment under Media in the WordPress menu. Click the image to bring up details and alternatives, then click Edit more details in the bottom right hand of the modal. That should bring to a page where you can edit the media attachment permalink.

Best regards,
Rikard

Hi,

Thanks for that. Please try this CSS as well:

@media only screen and (max-width: 767px) {
span.av-post-metadata-category-link {
    line-height: 70px;
}
}

Best regards,
Rikard

Hi,

Thanks for the update. I’m running PHP 8.0.19 without any problems on a test installation, so you should be able to update to that. If you should prefer to stay with 7.4, then I can’t see any problems with that either.

Best regards,
Rikard