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June 25, 2022 at 11:15 am in reply to: Masonry Grid modification #1356465

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 25, 2022 at 11:14 am in reply to: Urgent!!!!! Website crashed #1356464

Rikard
Keymaster

Hey S-edwards,

Thanks for the login details. Your site seems to be working as it should on my end, how can we reproduce the problem you are seeing on your end?

Best regards,
Rikard

June 25, 2022 at 11:10 am in reply to: font weights not working #1356463

Rikard
Keymaster

Hey bradshawdesignco,

Thanks for the login details, I think you forgot to include a URL to your site though?

Best regards,
Rikard

June 25, 2022 at 11:08 am in reply to: Header overlapping blog content #1356462
Rikard
Keymaster
Hi Bill,

Please try the following in Quick CSS under Enfold->General Styling:
```
.blog #main, .single-post #main{
    padding-top: 121px;
}
```
Best regards,
Rikard
June 25, 2022 at 11:01 am in reply to: Mobile after update: Extra space, plus mobile menu has a # problem #1356461

Rikard
Keymaster

Hi,

Thanks for that. I can’t see any of the problem on my end, could you try using a different browser to see if that helps? If not, then please let us know how to reproduce the problems you are setting on your end.

Best regards,
Rikard

June 25, 2022 at 10:57 am in reply to: Project images Blurry issue #1356460

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

June 25, 2022 at 10:52 am in reply to: Avia Post CSS showing up in broken links report #1356458

Rikard
Keymaster

Hi,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 25, 2022 at 10:50 am in reply to: Footer font color displays in a different color when using different devices #1356457

Rikard
Keymaster

Hi,

Thanks for the update.

The CSS I gave you for the footer links didn’t work at first either, but then did work after a few days without changing anything. Do you have any caching on the site? If so, then that is the likely reason to why it’s not working.

The CSS file I referred to is not generated the theme, maybe you could let us know what is creating it? It’s likely that it’s coming from a CDN for example.

Best regards,
Rikard

June 25, 2022 at 10:46 am in reply to: Section is empty #1356455

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 24, 2022 at 11:49 am in reply to: my Purchase Code is not working #1356396

Rikard
Keymaster

Hey Martin,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

June 24, 2022 at 11:47 am in reply to: Avia Layout builder – Not loading #1356395

Rikard
Keymaster

Hi,

Thanks for the update. I think you might be missing the problem here, it’s not that we cannot access your site. It’s that your server is returning a 404 (not found) error for a file located on your server. How would us providing an IP help with that? Also, which IP would that be?

I’d be happy to share my personal IP with you, but it won’t change anything in regards to the Layout Builder not loading on your site.

And for clarity; the theme doesn’t need to communicate with anything on our end for the Layout Builder to work.

Best regards,
Rikard

June 24, 2022 at 11:35 am in reply to: Ausgangstext Slider arbeiten nach Update nicht mehr Hallo, nach dem neuestem Up #1356394

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 24, 2022 at 11:34 am in reply to: First pic of easy slider only appears after scroll on mobile #1356393

Rikard
Keymaster

Hey Tilman,

Could you try updating the theme to the latest version (5.0.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

June 24, 2022 at 11:30 am in reply to: Phone info realignment #1356392

Rikard
Keymaster

Hi,

Thanks for the update. I can’t see a phone number added in the top bar, could you add one so that we can see what results you are getting please?

Best regards,
Rikard

June 24, 2022 at 11:27 am in reply to: Alignement buttons #1356390

Rikard
Keymaster

Hey creatorke,

I’m not sure I fully understand your intentions, could you post a screenshot highlighting what you would like to achieve please?

Best regards,
Rikard

June 24, 2022 at 11:24 am in reply to: Post Update Wont Use Widget Footer #1356389

Rikard
Keymaster

Hi,

Thanks for that. I’ve replaced the files in question for, and your footer is working as it should now. Please review your site.

Best regards,
Rikard

June 24, 2022 at 11:18 am in reply to: Update #1356387

Rikard
Keymaster

Hi,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 24, 2022 at 11:15 am in reply to: Footer font color displays in a different color when using different devices #1356386
Rikard
Keymaster
Hi,

Thanks for the update. We didn’t change anything on your site, so it’s likely that you have active caching on your site, which has now expired.

1. I’m not sure exactly on which screen size you are looking to change which headings, but the ones you indicated in the screencast can be controlled with this CSS:
```
.av-image-caption-overlay-center {
  font-size: 26px;
}
```
2. There is CSS changing that section to orange coming from the file in private. It’s impossible for us to know where that is added though, since the URL doesn’t give any clues.

Best regards,
Rikard
June 23, 2022 at 8:45 pm in reply to: Mobile after update: Extra space, plus mobile menu has a # problem #1356339

Rikard
Keymaster

Hey lyndaharvey,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 23, 2022 at 8:44 pm in reply to: Compatibility #1356337

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 23, 2022 at 8:43 pm in reply to: Unable to access Dashboard > Appearance > Customize #1356336

Rikard
Keymaster

Hi,

You should be able to switch to a different theme and then switch back after checking the functionality which is not working, without doing anything really. But if you want to play it safe, then please create backups of your site before doing this. You could also export the theme settings under Enfold->Import/Export.

Best regards,
Rikard

June 23, 2022 at 8:40 pm in reply to: Sticky Menu Shadow Only on scroll down #1356335

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 23, 2022 at 7:36 pm in reply to: Update #1356329

Rikard
Keymaster

Hey Christian,

Enfold is not available as a plugin, but if you want to update Enfold using the Envato Markets plugin, then that is possible.

Best regards,
Rikard

June 23, 2022 at 7:33 pm in reply to: Section is empty #1356328

Rikard
Keymaster

Hey lifeds,

I’m not sure I understand the problem you are having, where can we see and reproduce it?

Best regards,
Rikard

June 23, 2022 at 7:32 pm in reply to: Sticky Menu Shadow Only on scroll down #1356327

Rikard
Keymaster

Hey tarekriman,

That is the behaviour I’m seeing on your site, did you manage to find a solution? If not, then please try to explain the problem you are having a bit further.

Best regards,
Rikard

June 23, 2022 at 7:31 pm in reply to: Unable to access Dashboard > Appearance > Customize #1356326

Rikard
Keymaster

Hey Kimberly,

Thanks for the login details. Could you try to temporarily deactivate all plugins, to see if that changes anything please? You could also try to activate a different theme, to see what happens then.

Best regards,
Rikard

June 23, 2022 at 7:28 pm in reply to: Avia Layout builder – Not loading #1356325

Rikard
Keymaster

Hi,

Did you read my first reply in this thread?

Best regards,
Rikard

June 23, 2022 at 7:26 pm in reply to: Compatibility #1356324

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 23, 2022 at 3:12 pm in reply to: Advertisement Inquiry from sizepdf.com #1356306

Rikard
Keymaster

Hi,

As I wrote before:

Thanks for reaching out to us. We are not accepting paid or sponsored posts at the moment, and we’re not looking for any partnerships either.

Best regards,
Rikard

June 23, 2022 at 3:10 pm in reply to: Compatibility #1356304

Rikard
Keymaster

Hey Roberto,

You can only run one WordPress theme at a time unfortunately.

Best regards,
Rikard
Author

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Viewing 30 posts - 11,401 through 11,430 (of 91,854 total)

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