Forum Replies Created

Viewing 30 posts - 11,281 through 11,310 (of 91,854 total)
  • Author
    Posts
  • in reply to: Image not showing on mobile #1357259

    Hi,

    I can’t reproduce that on a test installation. If you need further help, then post admin WordPress login details in private.

    Best regards,
    Rikard

    in reply to: Social Buttons ALB Element #1357258

    Hey Tim,

    Thanks for this. I’ve brought your request up for discussion with our developers.

    Best regards,
    Rikard

    in reply to: Child theme #1357237

    Hi,

    Great, I’m that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: broken fonts #1357232

    Hi,

    Thanks for the update. Please check the Text Transform setting, then set it to None.

    Best regards,
    Rikard

    in reply to: Envato Studio will soon be closed down #1357230

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Change font-weight post #1357227

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Child theme #1357226

    Hey Jauss,

    You can download a zip file here: https://kriesi.at/documentation/enfold/child-theme/

    Best regards,
    Rikard

    in reply to: Image not showing on mobile #1357225

    Hi,

    Yes, please try adding a Whitespace element to the cell which only has a background image.

    Thanks for helping out @guenni007 :-)

    Best regards,
    Rikard

    in reply to: Change font-weight post #1357215

    Hi,

    Thanks for the update, so everything is working as it should now then? Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Envato Studio will soon be closed down #1357212

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Google Maps API Key not valid #1357211

    Hi,

    Great, I’m glad to hear that it’s working now. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Change font-weight post #1357205

    Hi Antonio,

    You have font weight added inline in the paragraphs below the image, please remove that first of all. Also, are you looking to change the font weight for all paragraphs in all single posts?

    Best regards,
    Rikard

    in reply to: License #1357204

    Hey Timo,

    We can’t do that for you unfortunately, but Envato might be able to do it if you have proof of purchase?

    Best regards,
    Rikard

    in reply to: Google Maps API Key not valid #1357203

    Hi Karsten,

    Thanks for the update. I added the API key to the theme options and saved, then I checked the map on your contact page. The error message Google is sending is that billing details are not added to the account: https://console.cloud.google.com/projectselector2/billing/enable?pli=1. Could you please double check that the billing details are added, and that they are valid?

    Best regards,
    Rikard

    in reply to: Theme activation key not working #1357201

    Hi Dave,

    You can use a personal email, or the one in private. Just remember to post the login details here in private, so that all moderators can access them.

    Best regards,
    Rikard

    Hi,

    Thanks for the update. It’s remarkable to me that a company like Google can’t just point to an actual problem which their test fails on, but simply refers you to us to do all the hard work. We can only guess to be honest with you, and to date I haven’t been able to find any elements which are too small to read, or anything else that they point out as being a problem, on any of the sites I’ve checked. Until we know what the actual problem the test has, then we can’t do much about it unfortunately.

    Best regards,
    Rikard

    in reply to: Include JavaScript in the head #1357118

    Hi,

    Thanks for helping out @guenni007, maybe a plugin would be a better option for you @schweg33?

    Best regards,
    Rikard

    Hey santanin,

    The website looks absolutely perfect on all mobile devices (Android, Apple, etc.) so I don’t understand why it keeps saying these three errors. There is no where on the site when viewing on a mobile device that shows the text too small or clickable elements close together. And nowhere on the site is the content wider than the screen.

    We can’t tell you that either unfortunately. If you want to make any changes to your site, then we need to see the elements which fit the description which Google is giving you. Please note that this is likely not theme related at all, since I’ve personally got the same “error messages” on sites which are not running Enfold, and on sites which is not even running WordPress.

    If you need further clarification on why the test is returning these “errors”, then please reach out to Google directly, as we can’t answer for their test.

    Best regards,
    Rikard

    Hi,

    Where can we see the problem you are having?

    Best regards,
    Rikard

    Hi,

    The login page you linked to previously is not working anymore, please share a working login page URL with us.

    Best regards,
    Rikard

    in reply to: Enfold CSS overriding Block Editor's CSS #1357067

    Hi,

    From what I can gather there is nothing we can do about this, since the specificity of the CSS coming from the block editor is the lowest possible. I can only assume that this is by design, but since they are not willing to answer the question why it’s that low, then I guess we’ll never know. The only solution I can see here is that you remove the theme styling which you don’t want.

    Best regards,
    Rikard

    in reply to: Typo you might want to correct #1357065

    Hi Andrew,

    Thanks for pointing that out, we’ll change it asap :-)

    Best regards,
    Rikard

    in reply to: Separator element #1357064

    Hey edwindepianist,

    There’s no option exactly like that unfortunately, but you can try the Special Heading element if you want the header left aligned with a border to the right of it. The site you linked to is creating that style using a background image.

    Best regards,
    Rikard

    in reply to: Image not showing on mobile #1357062

    Hey woogie07,

    It’s likely not showing since it doesn’t have any content, only a background image. Please try adding a Whitespace element to it.

    Best regards,
    Rikard

    in reply to: Section is empty #1357060

    Hi,

    Thanks for that. There’s a lot of content on that page, could you try to be a bit more specific as to what is not displaying on the front end please? If you have a screenshot highlighting the problem, then please share that with us.

    Best regards,
    Rikard

    Hi,

    Thanks for that.

    1. Which header are you looking to change the size of?

    2. The are orange on my end, please try checking in an incognito or private browser window.

    3. There is a dark overlay over those pictures on my end, please see #2 if you can’t see that on your end.

    4. It’s orange on my end on both desktop and mobile.

    6. There’s nothing like that in the theme by default unfortunately, maybe there’s a plugin which could add such functionality to your site?

    Best regards,
    Rikard

    in reply to: Import Demo didn't work! #1357052

    Hey azurtravel,

    Thanks for the login details. I’m seeing a 500 internal server error on the file in private when trying to import a demo on your installation. Could you share server error logs with us please?

    I see that some server settings are inactive or low as well, for example PHP Max Upload Size which is set to 10mb, you might want to increase that. Also please try to enable PHP ZipArchive Extension, to see if that makes any difference.

    Best regards,
    Rikard

    Hey Paul,

    The background is black on my end, are you still looking to make changes to the background or font colour?

    Best regards,
    Rikard

    in reply to: Theme activation key not working #1357046

    Hi,

    We can’t set the correct permissions for you unfortunately, the documentation is really all we have to offer. If you are trying to use the Envato Markets plugin, then you might want to refer to their documentation and tools: https://build.envato.com/create-token/

    If you need further help, then please post admin WordPress login details to your site in private.

    Best regards,
    Rikard

    in reply to: broken fonts #1357044

    Hi,

    Thanks for the screenshots. Where can we see the actual element on your site? If we need to access the backend, then please include admin WordPress login details in private.

    Best regards,
    Rikard

Viewing 30 posts - 11,281 through 11,310 (of 91,854 total)