You searched for - Support | Kriesi.at - Premium WordPress Themes

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July 11, 2022 at 2:27 pm in reply to: Canonical on home url #1357948

Rikard
Keymaster

Hey Prism4,

I’m not sure if this problem is theme related, does the same thing happen if you activate one of the default WordPress themes?

Best regards,
Rikard

July 11, 2022 at 2:25 pm in reply to: change font size or theme preset globally on website #1357947

Rikard
Keymaster

Hi Dietmar,

Thanks for reaching out to us. There’s nothing like that in our theme by default unfortunately, but maybe there are plugins which would implement such functionality for you?

Best regards,
Rikard

July 11, 2022 at 2:22 pm in reply to: Cannot Update Enfold without destroying layout #1357946

Rikard
Keymaster

Hey Pierre,

Thanks for the login details. It looks like the home page is not set correctly on the staging site, did you check the theme settings for that? If you need further help, then please post admin WordPress login details in private for your live site as well.

Best regards,
Rikard

July 11, 2022 at 11:43 am in reply to: Hide top menu and logo, when the scroll reach on particular section. #1357924

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 11, 2022 at 11:41 am in reply to: Support Anfrage für 2 Templates #1357923

Rikard
Keymaster

Hi,

Thanks for that. The purchase code you posted is already registered to the email you are using to contact us here, please try to login on the support forum. If you need help with resetting your password, then please let us know.

Best regards,
Rikard

July 11, 2022 at 10:56 am in reply to: Text truncated on mobile view #1357917

Rikard
Keymaster

Hi,

Thanks for the update. I’m still seeing the same behaviour as both me and Mike pointed out before though. The link redirects to the URL Mike posted in private, and there’s no content on the page.

Best regards,
Rikard

July 11, 2022 at 10:54 am in reply to: Support Anfrage für 2 Templates #1357915

Rikard
Keymaster

Hi,

Thanks for the update. Could you share the purchase code you are trying to use in private, so that we can check it for you please?

Best regards,
Rikard

July 10, 2022 at 11:03 am in reply to: Notification element not working #1357866

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 9, 2022 at 6:48 pm in reply to: Footer not showing / Authorization header missing #1357797

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 9, 2022 at 3:48 pm in reply to: Footer not showing / Authorization header missing #1357791

Rikard
Keymaster

Hi,

1. I fixed the footer for you.

2. The same message appears when a default WordPress theme is active, so it’s not theme related.

Best regards,
Rikard

July 9, 2022 at 11:55 am in reply to: Footer not showing / Authorization header missing #1357777

Rikard
Keymaster

Hey elenigram,

Thanks for the login details.

Footer; Please try to replace header.php in your child theme with the parent theme file, then add your customisations back in after that.

Header; Did you try the suggestions listed in the article you linked to?

Best regards,
Rikard

July 9, 2022 at 11:48 am in reply to: Fullscreen Slider Caption/Text/Button Margins #1357772

Rikard
Keymaster

Hi,

Thanks for the update. The URL you posted is not working, please check. If you have a screenshot highlighting the problem, then that would be helpful.

Best regards,
Rikard

July 9, 2022 at 11:46 am in reply to: Issues with WYSIWYG-Editor #1357771

Rikard
Keymaster

Hey InSilentio,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

July 9, 2022 at 11:44 am in reply to: Accordeon in Icon Box? #1357770

Rikard
Keymaster

Hey InSilentio,

I’m not sure I fully understand your intentions, could you post a screenshot highlighting what you would like to achieve?

Best regards,
Rikard

July 9, 2022 at 11:10 am in reply to: Always trouble with migration #1357766

Rikard
Keymaster

Hey InSilentio,

Do you have file compression active on the development site? If so, then that might be the problem. If you need further help, then post links to both development and live site, so that we can have a closer look.

Best regards,
Rikard

July 9, 2022 at 11:08 am in reply to: Video auf Mobilen Geräten verbergen? #1357765

Rikard
Keymaster

Hi,

Could you post a link to where we can see the problem you are having?

Best regards,
Rikard

July 8, 2022 at 8:51 pm in reply to: Fullscreen Slider Caption/Text/Button Margins #1357744

Rikard
Keymaster

Hey ivanglaser,

Could you post a link to where we can see the elements in question please? If you have a screenshot highlighting your intentions, then please share that with us as well.

Best regards,
Rikard

July 8, 2022 at 8:48 pm in reply to: background indicator on sub-menu mouse-over #1357743

Rikard
Keymaster

Hi,

Thanks for the update. Applying a background colour to elements should not shift anything, could you add the code back and highlight the problem in a screenshot please?

Best regards,
Rikard

July 8, 2022 at 8:41 pm in reply to: Theme Update impacts custom footer #1357741

Rikard
Keymaster

Hi,

The moderators on the forum don’t have access to that email, that is why I asked you to post the details here in this thread, so that all moderators have access to them.

Best regards,
Rikard

July 8, 2022 at 8:18 pm in reply to: Gap below the header #1357738

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 8, 2022 at 8:14 pm in reply to: Theme Update impacts custom footer #1357737

Rikard
Keymaster

Hi,

Thanks for that. We need FTP login details as well though, the details you sent are for WordPress. You should be able to get FTP login details via your hosting platform administration. This article might help you out: https://dandelionmarketing.com/2019/11/find-ftp-login-godaddy/

Best regards,
Rikard

July 8, 2022 at 5:54 pm in reply to: Theme Update impacts custom footer #1357731

Rikard
Keymaster

Hi,

Thanks for the update.

Just remember to post the login details in private here in this thread, so that all moderators can access them.

Could you please set it up for us? Otherwise, all moderators won’t have access to the login details.

Best regards,
Rikard

July 8, 2022 at 5:51 pm in reply to: Gap below the header #1357730

Rikard
Keymaster

Hey FACourses,

Thanks for the screenshot. Could you post a link to where we can see the elements in question please?

Best regards,
Rikard

July 8, 2022 at 5:51 pm in reply to: LayerSlider7 integration #1357728

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 8, 2022 at 5:49 pm in reply to: Google Analytics implementation #1357727

Rikard
Keymaster

Hi,

Both methods should yield the same results, unless the code needs to be in a specific place before or after some other code.

Best regards,
Rikard

July 8, 2022 at 3:58 pm in reply to: Google Analytics implementation #1357721

Rikard
Keymaster

Hi,

You can try to see if it works in the Analytics field. If not, then try using the function instead.

Best regards,
Rikard

July 8, 2022 at 3:46 pm in reply to: avia-rtl and avia-ltr transition #1357719

Rikard
Keymaster

Hi,

Thanks for sharing your code :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 8, 2022 at 3:44 pm in reply to: php 7.4 or php 8.0 #1357718

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 8, 2022 at 3:09 pm in reply to: Google Search errors #1357717

Rikard
Keymaster

Hey canadianquakers,

Which version of the theme are you running? If it’s not 5.0.1, then please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

July 8, 2022 at 3:08 pm in reply to: Enfold will not auto-update #1357716

Rikard
Keymaster

Hey canadianquakers,

Did you try following this? https://kriesi.at/documentation/enfold/theme-registration/. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 11,191 through 11,220 (of 91,854 total)

← 1 2 3 … 373 374 375 … 3,060 3,061 3,062 →