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Hi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for that. I checked a few pages, and the Layout Builder seems to be loading fine on some, but not on others. Is that what you are seeing on your end too? I wanted to upload a fresh copy of the latest version of the theme, but the FTP details only seem to lead to the live site. Could you share FTP details for the staging site as well please?
Best regards,
RikardHi,
Thanks for the video. I can’t reproduce the problem on a test installation though, check the Destinations menu here: https://wpexpert.se/enfold/. If you need further help, then we would need access the actual site where this happens.
Best regards,
RikardHey Jeff,
Thanks for reaching out to us. What exactly is Guenthimer? If you are referring to the Gutenberg editor, then yes, it can be used when running Enfold.
Best regards,
RikardAugust 9, 2022 at 9:58 am in reply to: Burger Menu Submenu schwarz und Mobil Navi ohne Funktion #1361216Hi,
Thanks for the update. We can’t debug third party plugins unfortunately, maybe the author of the plugin could help you out further? You could also try looking for an alternative plugin.
Best regards,
RikardHi,
Thanks for that. The WordPress login page is returning a 403 forbidden error when I try access it. How can we login to your site?
Best regards,
RikardHi,
Thanks for the update. I’m not so sure about the source of this information, did you manage to verify if this person is working for an actual company? It might be an attempt to scam you or to gain access to your site.
Best regards,
RikardAugust 9, 2022 at 9:40 am in reply to: How can I prevent the display of my featured image on my post? #1361210Hey brucegust,
Could you post a link to an example page where you want to remove it please?
Best regards,
RikardHey staffordhrconsulting,
Please try to install and configure this plugin: https://envato.com/market-plugin/
Best regards,
RikardHey HavilahMedia,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, I’m glad that you got it working. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey ikaika72,
Please send us a temporary WordPress admin login and login URL to both sites so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey apmenuiseries09,
I’m not sure I understand your problem, it should be possible to organise your menu in any way you see fit under Appearance->Menus. Could you let us know how to reproduce the problem you are having? If this is only happening on a specific site, then please give us access to that in private.
Best regards,
RikardHey eduardodelat,
Thanks for the login details. It works on a test page I created, please see private. I’m not sure what exactly what is causing the problem, but we could move the content to a test page to check it further. Please enable debug mode so that we can copy the shortcodes to a new page: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, we can do it for you if you give us permission to do so.
Best regards,
RikardAugust 8, 2022 at 8:37 pm in reply to: PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure #1361155Hey dactor12,
It can’t be a theme problem if the theme is not even installed, are you sure that you are uploading the correct zip file? https://serverguy.com/wordpress/pclzip-err-bad-format-10/
Best regards,
RikardAugust 8, 2022 at 8:28 pm in reply to: Fatal error after theme update – allowed memory size….. #1361154Hi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardAugust 8, 2022 at 8:26 pm in reply to: Burger Menu Submenu schwarz und Mobil Navi ohne Funktion #1361153Hi,
I can see the problem on your actual site, but I can’t reproduce it on a test site: https://wpexpert.se/enfold/. Could you try to temporarily deactivate all plugins, or activate the parent theme, to see if that makes any difference? You could also try setting a different menu under Enfold->Main Menu->Alternate Menu For Mobile.
Best regards,
RikardHi,
Thanks for the update. We’ll keep this thread open in case you should have any further problems on the topic.
Best regards,
RikardAugust 8, 2022 at 4:53 pm in reply to: Burger Menu Submenu schwarz und Mobil Navi ohne Funktion #1361134Hi,
Thanks for that. Please see screenshot in private for what I’m seeing on my end, that is correct right? On which device and browser are you seeing the results in your screenshot?
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
If the problem is not there anymore, then it’s likely nothing to worry about. Please keep an eye out for any problems or further emails, and let us know if you should need any more help here.
Best regards,
RikardAugust 8, 2022 at 2:52 pm in reply to: Burger Menu Submenu schwarz und Mobil Navi ohne Funktion #1361124Hi,
Thanks for that. I checked your menu, but I’m still not sure that I understand the problem. Could you post a screenshot highlighting it please?
Best regards,
RikardHi,
Thanks for that. I think it depends on which device you are using, if the image is displayed in full or not? You can try using CSS though:
@media only screen and (max-width: 767px) { .page-id-28 #av_section_1 .flex_column { width: 80%; display: table; margin: 0 auto; } }But chances are that you will need a lot of CSS if you want to display them exactly the same on all types of devices.
Best regards,
RikardHey albnetvlore,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 1024px) { #header_main_alternate { display: none; } }Best regards,
RikardHi,
Thanks for that. Your site seems to be working normally on my end, and I can’t see any error messages. Maybe this was a temporary problem?
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that you solved the problem, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update. Could you let us know how to reproduce the problem you were seeing on your end? If you could share your method of fixing it more specifically, then that would be appreciated as well.
Best regards,
Rikard -
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