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Hey rahat090255,
Please try to install and configure this plugin: https://envato.com/market-plugin/
If you are having problems with updates on our live site, then it might be a good idea to copy it to a staging site and update there first.
Best regards,
RikardAugust 25, 2022 at 5:11 pm in reply to: Wie kann ich beim BLOG Hinterlasse einen Kommentar in Sie Form ändern? #1362816Hi,
Great, I’m glad that @guenni007 could help you out :-)
Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey m,
Could you post a link to where we can see the actual elements please? If you have a screenshot highlighting the changes you would like to make, then please share that with us as well.
Best regards,
RikardHey Vera,
You can select for the header to be transparent in the Layout menu on each page, did you try that out? The transparent menu colour can be set under Enfold->Header->Transparency options.
Best regards,
RikardHi,
Thanks for the screenshots. Could you post a link to where we can see the actual problem as well please?
Best regards,
RikardAugust 25, 2022 at 4:53 pm in reply to: Migrating from 4.5.4 to 5.1.1 using new Envato private token #1362808Hi,
Thanks for the update, I’m still getting the same error though.
Best regards,
RikardHi,
Thanks for that. I’ve added some more CSS for you, and your mobile menu is working as it should now. I checked your site on Chrome on mobile as well, and it looks good on my end. Did you try checking in an incognito tab?
Best regards,
RikardAugust 25, 2022 at 11:21 am in reply to: Why are there so many different "latest versions"? #1362753Hi,
Thanks for that. The plugin is not configured though, so we can’t really check anything right now. Could you configure it so that your purchases show up in the plugin please?
Best regards,
RikardAugust 25, 2022 at 11:13 am in reply to: Migrating from 4.5.4 to 5.1.1 using new Envato private token #1362749Hi,
Thanks for that. I’m getting a 403 forbidden error on the login page, are you blocking some country IP ranges maybe? If you could whitelist the countries in private, then we should be able to access your site.
Best regards,
RikardHi,
Thanks for that. Could you upgrade the account to have admin rights as well please?
Best regards,
RikardHi,
Thanks for that. Could you give us login details to a site where that security plugin is installed, and the updates are coming through as well please? If you could install and configure the plugin I recommended as well then that would be appreciated, since it gives us a chance to see that the updates are coming through via a different source. You don’t need to update using the plugin if you don’t want to.
Best regards,
RikardHey thebrandland,
It works fine on my end, please check in a different browser or device.
Best regards,
RikardAugust 24, 2022 at 7:27 pm in reply to: Migrating from 4.5.4 to 5.1.1 using new Envato private token #1362676Hey pieter_piconomix,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
You can add a child theme at any point really, just remember to import your parent theme settings under Enfold->Import/Export. The updates works the same using a child theme.
Best regards,
RikardHi,
That’s is not a theme error, what exactly are you doing when it happens? Did you try uploading the theme under Appearance in the WordPress menu?
Best regards,
RikardAugust 24, 2022 at 7:21 pm in reply to: Home Page socket does not respect socket area settings (repect Main Content) #1362673Hey galliulisse,
Could you let us know how to reproduce the problem you are having please? If you want to remove the border from the socket, then try this in Quick CSS:
#socket { border-color: transparent; }Best regards,
RikardAugust 24, 2022 at 7:19 pm in reply to: Social Icons after Main menu, same level, on "Centered logo with centered menu" #1362671Hey galliulisse,
Try checking your settings under Enfold->Header->Extra Elements->Header Social Icons.
Best regards,
RikardHey galliulisse,
If you set the Socket Background Color to your colour of choice under Enfold->General Styling, then that should change the background of your site.
Best regards,
RikardHi,
Great, I’m glad that you figured out the problem. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey Stefan,
It looks to be added as a background to the section which starts with this text:
In unserer Ordination bieten wir alle Leistungen
im Bereich der allgemeinen Zahnmedizin an.You could create a new section and drag all the content there, then delete the old one.
Best regards,
RikardHey Andre,
I see that you are running an old version of the theme, could you try to update to the latest version (5.1.1) to see if that helps please? The update to 5.0 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi,
Thanks for the update, I’ve enabled debug mode for you now. First off though, could you try updating the theme to the latest version (5.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey cktanju,
Please try the following in Quick CSS under Enfold->General Styling:
.home .avia-slideshow .slideshow_align_caption a { font-size: 26px; background: red; }Best regards,
RikardHey mobitechgroup,
Please try this in Quick CSS
@media only screen and (max-width: 767px) { span.logo img { max-width: 66%; } }You can change the header behaviour in the Layout menu while editing the page in question.
Best regards,
Rikard-
This reply was modified 2 years, 8 months ago by
Rikard.
Hi,
Thanks for that. The login details you posted are not working though, please check and verify. If you have server error/security logs, then please share them with us as well.
Best regards,
RikardHi,
Thanks for that. First off, could you try updating the theme to the latest version (5.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Thanks for the update. The latest version of the theme should hopefully resolve your problem, please try updating to that first of all.
Best regards,
RikardHi,
Thanks for that. I’ve uploaded our latest development version of the theme for you, but the problem didn’t go away when your child was active. It did go away when I activated the new parent theme though, so it’s likely that the problem is coming from the child. Could you try removing everything from the child, then add your functions back one by one to see when the problem starts please?
Best regards,
RikardHi Alexandra,
The error screen seems to be server generated, that means that it’s not generated by WordPress. Your hosting provider should be in a better postion to help you out with this rather than us, please try reaching out to them. If you should need further help from us, then please share server error logs with us.
Thanks @guenni007 for helping out.
Best regards,
Rikard -
This reply was modified 2 years, 8 months ago by
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