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Hi,
Thanks for the update. I logged in with your account and pasted your purchase code in the altert box, and that seems to have helped. Could you try again please?
Best regards,
RikardHi,
Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey Bruno,
Please try to replace footer.php and header.php in your child theme with the parent theme files. Then add your customisations back in after that, to see if that helps.
Best regards,
RikardHi Eve,
I don’t think there is one demo which would tick all your boxes unfortunately, but you can see all the demos here: https://kriesi.at/themes/enfold-overview/. If you should want parts from different demos, then it’s possible to copy content between the demos. You could also build the content yourself using the Layout Builder of course :-)
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey BRETT,
Could you share your purchase receipt with us please? Also, which email are you using to login to the support forum?
Best regards,
RikardHi,
Thanks for the update. You don’t have to buy a new license, since it’s valid for life. You can download the latest version of the theme from your Themeforest account.
Best regards,
RikardHey brianwelsh,
I see that you are running an old version of the theme, could you try to update to the latest version (5.1.2) to see if that helps please? The update to 5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi,
Do you want search engines to follow an empty search result? I would guess that you don’t. The nofollow attribute is added to the search functionality in your menu.
If you need further clarification, then please reach out to the owners of the test. We can’t be responsible for the results they give you, and we can’t really answer to what they think should be changed.
Best regards,
RikardHi,
The first thing you should probably test is if the same problem happens when a default WordPress theme is active. If it does, then it means that it’s very likely not theme related.
Also please try to create a different user with the same settings, and check if the same problem happens then.
Debugging a third party plugin problem which only happens with some user, would unfortunately be out of scope of our support.
Best regards,
RikardHey evas49,
I can’t see any effects on that element, except during hover. Is that what you are looking to remove?
Best regards,
RikardHi,
That’s what I did, and the question still stands. Please try to explain the problem you are having a bit further.
Best regards,
RikardHey Tilman,
The nofollow attribute is added to the search functionality, you probably shouldn’t change that as it’s not something you would want crawlers to follow.
Best regards,
RikardHey ussma,
You can change both the logo and your home page on the main page of the theme options, please try that out first of all.
Best regards,
RikardHey evas49,
I’m not sure I understand your intentions, do you want that field to be descriptive only? If so, then please try to use the Custom HTML or Separator Headline field instead.
Best regards,
RikardHey Susanne,
Could you post a link to where we can see the actual problem please? If you could point out an actual link, then that would be helpful too.
Best regards,
RikardHi,
Thanks for that. I do see the problem when I login with the new details, but that makes absolutely no sense. Why would simply logging in with a different users yield different results on the site? Does the plugin in question alter user information in any way? Also, does the same thing happen if you activate a default WordPress theme?
Best regards,
RikardHi Carole,
I’m not sure what you mean by sub headings? Could you point out an example on your actual site? If you should need further help, then please post admin WordPress login details in private.
Best regards,
RikardHi,
Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey scosee,
Thanks for the login details. I see that you are running an old version of the theme, could you try to update to the latest version (5.1.2) to see if that helps please? The update to 5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi Thomas,
I see that you are running an old version of the theme, could you try to update to the latest version (5.1.2) to see if that helps please? The update to 5.0 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHey chicuza,
Are you using the SG Optimiser plugin on your site? If so, then please try to turn of JavaScript file compression under Enfold->Performance. If that is not the problem, then please post admin WordPress login details in private.
Best regards,
RikardHey vivify77,
Could you try updating the theme to the latest version (5.1.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.
Best regards,
RikardHey chrisc121,
I can’t see a form on the page you linked to, could you post a link to where we can see the actual form please?
Best regards,
RikardHey Michael,
Could you try updating the theme to the latest version (5.1.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey azsocialwiz,
Could you try the suggestions listed here please? https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
Rikard
