Hi,

The update to 5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey Stephen,

Could you try updating the theme to the latest version (5.1.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you need further help, then please check the login details you posted, as they are not working.

Best regards,
Rikard

Hi,

Thanks for the update. If you refer to the screenshot posted by @guenni007, then the None setting will render the text exactly as you added it. If you select Lowercase, then all letter will be shown in lower case, and Uppercase has the opposite effect.

Best regards,
Rikard

Hi,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Please try this in Quick CSS:

.mailpoet_paragraph fieldset, .mailpoet_paragraph legend, .mailpoet_text_label {
    font-family: 'open-sans' !important;
}

Best regards,
Rikard

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

Hey Wicks,

Please try to login again and select to post a new thread. There should then be a box saying that your support period has ended, try pasting your purchase code in that box. I added it in private for you.

The URL you linked to doesn’t load on my end, maybe there’s a typo?

Best regards,
Rikard

Hi,

It’s likely a local problem if you are seeing different results in different browsers. Please try to clear your local cache, and restart the browser to see if that helps.

Best regards,
Rikard

Hi,

The login details are not working anymore, please check and verify.

Best regards,
Rikard

Hi,

I can’t see any problem on my end, please see screenshot in private. Did you try checking in a private browser window?

Best regards,
Rikard

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hey Ashley,

Thanks for reaching out to us. We don’t build websites for customers, we only sell a WordPress theme which can be used to create your own website.

Best regards,
Rikard

Hi,

Thanks for the update. Which version of the theme are you running? If it’s not 5.1.2, then please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

Hi Armin,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hi,

If you give post login details in private, then we can add it for you.

Best regards,
Rikard