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October 6, 2022 at 7:06 pm in reply to: Last easy problems #1367859
Rikard
Keymaster
Hi,

Thanks for the clarification. Please try this CSS as well:
```
#searchform input[type="text"] {
  border: none; 
}
```
Best regards,
Rikard
October 6, 2022 at 7:00 pm in reply to: All Settings Gone in Advanced Styling #1367857

Rikard
Keymaster

Hi,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 6, 2022 at 6:59 pm in reply to: Footer Disappeared in Enfold Chid Theme #1367855

Rikard
Keymaster

Hi,

Great, I’m glad that you could solve the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 6, 2022 at 6:54 pm in reply to: problem with Fullwidth Easy Slider #1367852

Rikard
Keymaster

Hey stefpasi,

Could you try adjusting the font sizes for all screen sizes in the element options please? Check under Styling->Font Sizes.

Best regards,
Rikard

October 6, 2022 at 6:49 pm in reply to: Search icon missing #1367851
Rikard
Keymaster
Hi,

Thanks for that. Please try this CSS instead:
```
.avia_ajax_form input[type='submit'] {
  font-family: Jura !important;
}
```
Best regards,
Rikard
October 6, 2022 at 4:17 pm in reply to: Search icon missing #1367828

Rikard
Keymaster

Hi,

I’d be happy to help you with that. Could you be a bit more precise as to which button you are looking to target with the CSS in question?

Best regards,
Rikard

October 6, 2022 at 4:15 pm in reply to: Whoops…"Theme Header" needs your eyes! #1367825

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 6, 2022 at 4:07 pm in reply to: Your current, expired license key #1367823

Rikard
Keymaster

Hi Lene,

Yes, that is where you can order extended support. https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

October 6, 2022 at 4:04 pm in reply to: Search icon missing #1367822
Rikard
Keymaster
Hey bopartkunsttransporte,

This CSS in Quick CSS is changing the font family:
```
input[type='submit'] {
  font-family: Jura !important;
}
```
Try to be more specific in your CSS, if you are looking to target a form submit button for example.

Best regards,
Rikard
October 6, 2022 at 3:59 pm in reply to: Whoops…"Theme Header" needs your eyes! #1367821

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 6, 2022 at 2:37 pm in reply to: Themeforest #1367815

Rikard
Keymaster

Hi,

Thanks for that. Let’s wait to see if Kriesi will be able to get an answer from Envato. We’ll update you here if he should.

Best regards,
Rikard

October 6, 2022 at 12:55 pm in reply to: Accordian Content Element using Avia Layout Builder #1367809

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 6, 2022 at 12:55 pm in reply to: ALB problem #1367808

Rikard
Keymaster

Hey Silvia,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 6, 2022 at 12:52 pm in reply to: Whoops…"Theme Header" needs your eyes! #1367807

Rikard
Keymaster

Hey Craig,

You can replace the file in question with the same file from a fresh theme package, which you can download from your Themeforest account.

Best regards,
Rikard

October 6, 2022 at 11:18 am in reply to: Kein Wechsel zum Hamburger mehr auf kleiner Webseitendarstellung #1367796

Rikard
Keymaster

Hi,

Uploaded images are stored on your server yes, not in the theme folder.

Best regards,
Rikard

October 6, 2022 at 11:16 am in reply to: Themeforest #1367795

Rikard
Keymaster

Hi,

Thanks for that. I’ll wait to check if Kriesi could get some more information, but I’m not sure if he could. Even if he could get a real reason, then I’m not sure if there is much we could do about it. We don’t have any say in internal processes at Envato unfortunately.

Best regards,
Rikard

October 6, 2022 at 10:03 am in reply to: Themeforest #1367782

Rikard
Keymaster

Hi,

Thanks for the clarification. It sounds like this was automatically triggered then, I’m guessing by an internal security check. Do you have any other cards that you can try using?

Best regards,
Rikard

October 6, 2022 at 10:00 am in reply to: Schriftgrösse im Hamburger Menu ändern #1367779

Rikard
Keymaster

Hi,

Thanks for that. I’ve added some CSS for you, and it’s applying now. Note that clearing cache from your caching plugin seems a bit difficult, so you might have to do it a few times in order to see any changes you are making.

Best regards,
Rikard

October 6, 2022 at 9:49 am in reply to: layout issue (black sidebar on right – tab elements not working) #1367775

Rikard
Keymaster

Hi,

I tried logging into your site, but the details you posted are not working. Please check and verify.

Best regards,
Rikard

October 6, 2022 at 9:15 am in reply to: Accordian Content Element using Avia Layout Builder #1367768

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out :-)

Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 6, 2022 at 9:09 am in reply to: Themeforest #1367766

Rikard
Keymaster

Hi Klaus,

Thanks for the update.

It was my first contact with Themeforest at all, I didn’t have an account there before.

So your account was brand new, and they cancelled your account before you had a chance to purchase anything?

Best regards,
Rikard

October 6, 2022 at 9:06 am in reply to: Technical Support Specialist #1367765

Rikard
Keymaster

Hey Joao,

Thanks for reaching out to us. You can apply for available postions here: https://jobs.kriesi.at/

Best regards,
Rikard

October 5, 2022 at 8:24 pm in reply to: layout issue (black sidebar on right – tab elements not working) #1367713

Rikard
Keymaster

Hi,

You could upload the fresh copy in a new folder if you like, you could call it enfold_new for example. Once the upload is done, then you rename the old folder to enfold_old, and the new one to only enfold.

Best regards,
Rikard

October 5, 2022 at 8:21 pm in reply to: Accordian Content Element using Avia Layout Builder #1367712

Rikard
Keymaster

Hey markpay10,

The anchor in private is the likely culprit this time. Special characters like é is not allowed in anchor links.

Best regards,
Rikard

October 5, 2022 at 8:16 pm in reply to: All Settings Gone in Advanced Styling #1367711

Rikard
Keymaster

Hi,

Thanks for that. I tried changing a few settings, but it seems to be working as expected on my end. Could you let us know how to reproduce the problem you are seeing on your end please?

We can’t recover any lost settings for you unfortunately, unless you have a theme settings backup file?

Best regards,
Rikard

October 5, 2022 at 8:13 pm in reply to: Themeforest #1367710

Rikard
Keymaster

Hi,

Thanks for that. I’ve notified Kriesi about this, maybe he has some other way of getting clarification from Envato.

Just a thought; could it be possible that your account was accessed by someone other than you maybe? That could potentially trigger security protocols.

Best regards,
Rikard

October 5, 2022 at 8:09 pm in reply to: Masonry Gallery Title/Excerpt Background Color and Padding #1367709

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 5, 2022 at 8:08 pm in reply to: Last easy problems #1367708
Rikard
Keymaster
Hi Andrea,

Please try this in Quick CSS for the image:
```
.single-post .big-preview {
    max-width: 50%;
    margin: 0 auto;
}
```
I’m not sure I understand your intentions with the search though. Do you want to remove the border around the search field, or the background colour of the actual search button?

Best regards,
Rikard
October 5, 2022 at 8:04 pm in reply to: Image wrong in preview #1367707

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 5, 2022 at 4:21 pm in reply to: Themeforest #1367693

Rikard
Keymaster

Hi,

Thanks for the update. So why did they block your account in the first place? I’m sure it has happened to other users as well, but none of ours as far as I’m aware.

We have an exclusive contract with Envato/Themeforest, so we are not allowed to sell our theme on any other platforms, or directly to customers.

Best regards,
Rikard
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Posts

Viewing 30 posts - 9,631 through 9,660 (of 91,854 total)

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