Forum Replies Created
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October 11, 2022 at 8:36 am in reply to: Post Slider Disappearing after adding and update are clicked #1368379
Hi,
Thanks for that. I tried saving your front page, but the post slider is not disappering on my end. Could you let us know how to reproduce the problem if you should need further help? Disappearing elements are due to open html markup in the content, but I couldn’t find any open tags on the page in question.
Best regards,
RikardOctober 10, 2022 at 6:45 pm in reply to: When clicking on Edit Frontpage, it takes me to a list of posts #1368326Hey hostworks,
Thanks for the login details. What happens if you temporarily deactivate all plugins?
Best regards,
RikardHi,
If you need help with updating, then please post FTP login details in private, and verify that you have backups of your site.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. The link to the login page you sent results in a 404 page on my end, could you check again please?
About your problem; I’m seeing error message coming from the file in private, but I’m not sure if that is the cause. What happens if you deactivate the plugin in question?
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardOctober 10, 2022 at 6:36 pm in reply to: Google Doc lightbox not opening correctly with iframe=true #1368319Hi,
Thanks, but your site resources are still being loaded from a cached source. Please see example in private.
Best regards,
RikardHey chicuza,
Please enable debug mode in order to see the Layout Builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, then you can paste this shortcode in a new page, in the shortcode window, just below the regular layout window: https://pastebin.com/a45Fjghr
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
I don’t think it’s a license problem, the likely problem is your security plugin. Could you try using the plugin to see if the updates come through there please?
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi Guido,
Enfold is only using the default WordPress jQuery version.
Best regards,
RikardHi jpassmann,
If you should need any further help, then please post admin WordPress login details in private.
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey diefleischerei,
Thanks for the login details. First of all, could you try updating the theme to the latest version (5.1.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If the updates are not coming through via the theme backend, then please try to install and configure this plugin: https://envato.com/market-plugin/
Best regards,
RikardHi,
Thanks for the update. We can’t debug problems caused by third party code unfortunately, and if there are no error messages in the console, then there’s nothing for us to go by either. You could check the CSS in the file that you are importing for anything which might be conflicting though.
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardOctober 10, 2022 at 2:20 pm in reply to: CSS Background and Styles are broken since last Update – multiple enfold sites! #1368277Hey royaltask,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that. Could you clear all caches and deactivate your caching plugins until we have checked this problem for you please?
Best regards,
RikardHi,
Please try to target the li element instead:
.html_av-overlay-full #top #wrap_all #av-burger-menu-ul li { line-height: 1.2em; }Best regards,
RikardHey nonowd,
There is no such functionality in the theme unfortunately. If you have questions about your email provider, then please contact your hosting provider for further help.
Best regards,
RikardHi,
Thanks for the update. What was the original purpose of the code in question? Like I wrote above, it looks like the code is added in the WordPress customiser, not in the theme options.
Best regards,
RikardHi,
Yes, please try the plugin to see if the update comes through there.
Best regards,
RikardHey Axel,
Enfold is a theme, and Enfold 2017 is a demo included in the theme. That means that the demo included in the theme is 5 years old, not the actual theme. The actual theme receives regular updates which you can read more about here for example: https://kriesi.at/documentation/enfold/changelog/. We are releasing new demos on a fairly regular basis, and you can view them all here: https://kriesi.at/themes/enfold-overview/
Best regards,
RikardHi,
I’m not sure where you are trying to change it, but the CSS I added for you in Quick CSS is working and currently applying to your site.
Best regards,
RikardHey just1ed,
Enfold is fully compatible with both PHP versions you are referring to, so the problem you are having is likely local to your site. If you need further help, then we would need server error logs and access to your site. Also, did you try deactivating all plugins and any custom code you might have on the site?
Best regards,
RikardHey aledzz,
Could you try updating the theme to the latest version (5.1.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you need further help, then check the login details you posted, as they are not working.
Best regards,
RikardHey SARA,
The minimum recommended version to run WordPress on is 7.4. Enfold is fully compatible with that version, and versions above it. If you are not running version 5.1.2, then please update to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard -
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