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October 12, 2022 at 11:18 am in reply to: Can´t access WP Login because of LayerSlider #1368555

Rikard
Keymaster

Hi,

Could you try updating the theme to the latest version (5.1.2) to see if that helps please? https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

Best regards,
Rikard

October 12, 2022 at 11:14 am in reply to: Theme File Editor missing from Appearance Menu #1368554

Rikard
Keymaster

Hey SeanCentro01,

The theme doesn’t control that, it’s likely removed automatically by your hosting provider. Please try reaching out to them directly.

Best regards,
Rikard

October 12, 2022 at 11:11 am in reply to: Gültiger Envato Schlüssel wird nicht bestätigt? #1368553

Rikard
Keymaster

Hi,

Please try to go through the documentation again, we can’t generate a token for you unfortunately.

Disappering content is not related to the token, it’s likely due to open html markup in your content. If you should need further help with that, then let us know here.

Best regards,
Rikard

October 12, 2022 at 8:36 am in reply to: Theme is not updating to latest version #1368528

Rikard
Keymaster

Hi,

The screenshot I posted is from Chrome, so I don’t think it’s a general problem. It’s likely that it’s local on your end. Please try clearing all caches and restat the browser, to see if that helps.

Best regards,
Rikard

October 11, 2022 at 8:18 pm in reply to: Theme is not updating to latest version #1368490

Rikard
Keymaster

Hi,

This is what I’m seeing on my end: https://snipboard.io/xzEcrt.jpg. Could you try using a different browser?

Best regards,
Rikard

October 11, 2022 at 8:15 pm in reply to: Accordion toggle scrolls to top of page #1368488

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 11, 2022 at 8:14 pm in reply to: Top bar linked phone number font size #1368486

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 11, 2022 at 8:13 pm in reply to: Kritischer Fehler Enfold #1368485

Rikard
Keymaster

Hi,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard

October 11, 2022 at 8:10 pm in reply to: Block validation failed #1368483

Rikard
Keymaster

Hi,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

October 11, 2022 at 8:08 pm in reply to: Force video fallback image to load instead of loading animation #1368482

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 11, 2022 at 8:08 pm in reply to: Theme is not updating to latest version #1368481

Rikard
Keymaster

Hi,

I can’t see any problems on my end, could you post a screenshot highlighting the problem please?

Best regards,
Rikard

October 11, 2022 at 6:33 pm in reply to: Post Slider Disappearing after adding and update are clicked #1368465
Rikard
Keymaster
Hi,

I didn’t do anything, but when this happens, the problem elements are usually the ones that disappear. Simply adding your content back will work as expected after that.

I saw markup in most of your content, like bold content:
```
<strong>This text is bold</strong>
```
That is what I’m referring to. Just be mindful to close any tag that you might add in the future.

Best regards,
Rikard
October 11, 2022 at 6:29 pm in reply to: Force video fallback image to load instead of loading animation #1368464

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 11, 2022 at 6:28 pm in reply to: Column Photo to Responsive Full Width Pic #1368463

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 11, 2022 at 6:27 pm in reply to: Conflict with The Events Calendar after their major update #1368460

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 11, 2022 at 6:26 pm in reply to: Problem mit JQuery #1368459

Rikard
Keymaster

Hi,

Great, I’m glad that you found it. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 11, 2022 at 6:25 pm in reply to: Enfold Portfolio Grid #1368458
Rikard
Keymaster
Hi,

Thanks for that. Please try this in Quick CSS:
```
.title_container {
    margin-top: 10px;
    background: url(images/bigstock-old-wooden-background-18938096.jpg) 0 0 no-repeat;
    border-width: 10px;
    border-color: #9e0b10;
    background-size: cover;
}
```
Best regards,
Rikard
October 11, 2022 at 6:22 pm in reply to: Gültiger Envato Schlüssel wird nicht bestätigt? #1368457

Rikard
Keymaster

Hey Norbert,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

October 11, 2022 at 6:18 pm in reply to: Post Slider Disappearing after adding and update are clicked #1368455

Rikard
Keymaster

Hi,

Thanks for that. I see that some of your content did disappear, but adding it again works without any problems. That means the problem was likely in the content that disappeared. Could you try adding it again please? Be sure to close all html tags that you might open.

Best regards,
Rikard

October 11, 2022 at 6:08 pm in reply to: Accordion toggle scrolls to top of page #1368454

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working again. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 11, 2022 at 6:07 pm in reply to: Showcare Parallax incompatible with Child Theme #1368453

Rikard
Keymaster

Hey BlutVampir,

Where can we see the problem you are having?

Best regards,
Rikard

October 11, 2022 at 3:04 pm in reply to: Accordion toggle scrolls to top of page #1368435

Rikard
Keymaster

Hey Kevin,

I checked your site in both Edge and Chrome, but I can’t reproduce the problem in either one of them. Could you try clearing all cache and restart your browser to see if that helps please?

Best regards,
Rikard

October 11, 2022 at 3:00 pm in reply to: Full width image that resizes on mobile in original aspect ratio #1368434

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

October 11, 2022 at 11:33 am in reply to: Enfold update from 4.3 to 4.9.x #1368412

Rikard
Keymaster

Hi,

Thanks for the update. We’ll keep this thread open for you, please let us know if you should have any further problems with this.

Best regards,
Rikard

October 11, 2022 at 9:12 am in reply to: I am having a strange error, but I don't really think its enfold. #1368385

Rikard
Keymaster

Hi,

Thanks for that. Where exactly are you seeing these messages? Could you try updating your PHP version to 8.0 or higher?

Best regards,
Rikard

October 11, 2022 at 9:06 am in reply to: When clicking on Edit Frontpage, it takes me to a list of posts #1368384

Rikard
Keymaster

Hi,

Thanks for the update. We’ll keep this thread open for you. You might not have to deactivate all plugins, if you suspect that any of them are more likely than others to be causing this problem. Like redirection plugins for example.

Best regards,
Rikard

October 11, 2022 at 9:04 am in reply to: Enfold Portfolio Grid #1368383

Rikard
Keymaster

Hi,

The header is sold white in all states on my end, did you manage to get that working as well?

I’m not sure I understand your intentions with the breadcrumbs. Could you try explaining what you would like to achieve a bit further please? If you have a screenshot highlighting your intented results, then please share that with us.

Best regards,
Rikard

October 11, 2022 at 8:59 am in reply to: menu styling not showing on the frontend #1368382

Rikard
Keymaster

Hey NaturalSlim2021,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 11, 2022 at 8:48 am in reply to: Background video not showing up #1368381

Rikard
Keymaster

Hi,

Thanks for that. I temporarily activated the option to delete old CSS and JS files under Enfold->Performance, and the problem went away after that. Please review your site.

Best regards,
Rikard

October 11, 2022 at 8:44 am in reply to: Enfold update from 4.3 to 4.9.x #1368380

Rikard
Keymaster

Hi,

Thanks for that. The problem seems to go away after deactivating CSS file compression under Enfold->Performance, but comes back when it’s active. I’m not sure exactly why that is happening, but it might be a temporary problem, or due to caching. Could you try keeping that option deactivated for a few days, then try to turn it on again, if you should need it?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 9,541 through 9,570 (of 91,854 total)

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