You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 9,451 through 9,480 (of 91,854 total)

← 1 2 3 … 315 316 317 … 3,060 3,061 3,062 →

Author

Posts
October 17, 2022 at 7:00 pm in reply to: Enfold Logo too small #1369160

Rikard
Keymaster

Hi notenbeurs,

Thanks for that. I see that you are running a very old version of the theme, so your problem should be fixed if you update to the latest version. If you should still have problems after the update, then please let us know here on the support forum, and we’ll help you out further.

Best regards,
Rikard

October 17, 2022 at 6:57 pm in reply to: How to change the portfolio archive layout? #1369159

Rikard
Keymaster

Hi,

Thanks for the update. It’s unfortunately not possible to edit archive pages using the Layout Builder.

Best regards,
Rikard

October 17, 2022 at 6:55 pm in reply to: WordPress Backend – poor performance due to LayerSlider #1369157

Rikard
Keymaster

Hi Oliver,

Great, I’m glad to hear that it’s working as it should again. We can’t say exactly when Enfold 5.2 will be released unfortunately, but you are welcome to use the development version on your sites until it’s available for download.

I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 17, 2022 at 6:51 pm in reply to: WordPress Backend with Enfold Theme is very slow #1369156

Rikard
Keymaster

Hi Dave,

We’ve had other users with the same problem, and it seems like it’s a problem in the LayerSlider version which is currently bundled with the theme. Could you try using our development version which has a new version to see if that helps please? Check the link in private.

Best regards,
Rikard

October 17, 2022 at 6:47 pm in reply to: Text is displayed differently on Iphone and Glaxy #1369155
Rikard
Keymaster
Hi,

There’s no setting for that in the theme by default unfortunately, so you would have to use custom CSS like this for example:
```
@media only screen and (max-width: 767px) {
html * {
  font-family: verdana; 
}
}
```
This CSS will target all elements on your site, on mobile resolution.

Best regards,
Rikard
October 17, 2022 at 5:59 pm in reply to: Aktuelle ENFOLD Version macht WP Backend und Frontend langsam #1369151

Rikard
Keymaster

Hi mulder4301,

Yes that is correct, if you uninstalled it in the theme options, then the LayerSlider won’t work. You can select to install it again in the same place though.

As for your problem; please try to install the theme in private. That contains the latest version of LayerSlider, and the problem should be fixed in that version.

Best regards,
Rikard

October 17, 2022 at 4:42 pm in reply to: Enfold Logo too small #1369139

Rikard
Keymaster

Hi notenbeurs,

The site you linked to doesn’t exist, please check the URL.

Best regards,
Rikard

October 17, 2022 at 4:39 pm in reply to: Kein Wechsel zum Hamburger mehr auf kleiner Webseitendarstellung #1369137

Rikard
Keymaster

Hi Fred,

Great, I’m glad that Yigit could help you out. I even forgot that we still have that option in the theme :-)

Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 17, 2022 at 4:37 pm in reply to: Change size of icon in icon list #1369136
Rikard
Keymaster
Hey Lene,

Please try the following in Quick CSS under Enfold->General Styling:
```
.iconlist_icon span.iconlist-char {
  font-size: 60px; 
}
```
Best regards,
Rikard
October 17, 2022 at 4:34 pm in reply to: Icon box: Background color and border #1369133

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 17, 2022 at 4:33 pm in reply to: API key not found #1369132

Rikard
Keymaster

Hi,

If the child theme is blank then it should act the same as when the parent theme is active, so I can’t give you a solution for that unfortunately. We would have to see the actual problem in order to help you out further.

Best regards,
Rikard

October 17, 2022 at 4:30 pm in reply to: question #1369131

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 17, 2022 at 4:29 pm in reply to: WordPress Backend with Enfold Theme is very slow #1369130

Rikard
Keymaster

Hi,

Thanks for the update. The Query Monitor might be enough, could you try installing that first of all please?

Best regards,
Rikard

October 17, 2022 at 4:28 pm in reply to: Advanced Builder Style Selections Not Displaying on Published Pages #1369129

Rikard
Keymaster

Hi,

Thanks for the update. I toggled the option to delete the old CSS and JS files under Enfold->Performance, and that seems to have helped. Please check in a private browser window in order to avoid local caching. Also please note that the likely cause is caching, if you are seeing different results depending on weather you are logged in or not.

Best regards,
Rikard

October 17, 2022 at 4:23 pm in reply to: New product key #1369126

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 17, 2022 at 4:01 pm in reply to: API key not found #1369120

Rikard
Keymaster

Hi,

If the problems happens when you activate the child theme, then the content of the child theme is the likely problem. If you should need furher help with that, then please post a link to where we can see the actual problem. Also please post admin WordPress login details in private.

Best regards,
Rikard

October 17, 2022 at 3:51 pm in reply to: Blog posts not appearing on Blog page #1369118

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 17, 2022 at 3:50 pm in reply to: Latest Post Widget in footer – change style #1369117
Rikard
Keymaster
Hey woogie07,

Please try this in Quick CSS:
```
.widget_recent_entries li a {
    font-family: inherit;
    font-size: inherit;
    font-style: normal;
}
```
Best regards,
Rikard
October 17, 2022 at 2:49 pm in reply to: WordPress Backend with Enfold Theme is very slow #1369105

Rikard
Keymaster

Hey divedave,

Please try to install these plugins, then look for anything which seems out of the ordinary: https://wordpress.org/plugins/query-monitor/,
https://wordpress.org/plugins/p3-profiler/

Best regards,
Rikard

October 17, 2022 at 2:48 pm in reply to: Website very slow to load since theme updated to v5 #1369104

Rikard
Keymaster

Hey love2web,

Please try to install these plugins, and look for anything which might seem out of the ordinary: https://wordpress.org/plugins/query-monitor/,
https://wordpress.org/plugins/p3-profiler/

Best regards,
Rikard

October 16, 2022 at 10:31 am in reply to: Search resultes are showring short code in the text? #1368998

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 16, 2022 at 10:30 am in reply to: Content Elements > icon : It doesn't move with sentence.. #1368997

Rikard
Keymaster

Hey colorlike,

I’m not sure that I fully understand your intentions, could you post a screenshot highlighting what you would like to achieve please?

Best regards,
Rikard

October 15, 2022 at 7:51 pm in reply to: Advanced custom fields (ACF) image #1368977

Rikard
Keymaster

Hi,

I didn’t do anything, great to hear that it’s working though. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

October 15, 2022 at 5:17 pm in reply to: Pre-sales question #1368969

Rikard
Keymaster

Hi,

You don’t have to contact anyone when you transfer your site, but I would advise that you only register the live site: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

October 15, 2022 at 5:16 pm in reply to: Advanced custom fields (ACF) image #1368967

Rikard
Keymaster

Hi,

You can create a new user, then post the login details in private.

Best regards,
Rikard

October 15, 2022 at 4:39 pm in reply to: Pre-sales question #1368962

Rikard
Keymaster

Hi,

The development site can be on localhost, you shouldn’t have any problems as long you don’t register it. If you want a refund, then please contact Themeforest/Evato, they handle all sales related matters.

Best regards,
Rikard

October 15, 2022 at 4:24 pm in reply to: Advanced custom fields (ACF) image #1368960

Rikard
Keymaster

Hi,

It’s returning the image URL.

Best regards,
Rikard

October 15, 2022 at 4:20 pm in reply to: Pre-sales question #1368958

Rikard
Keymaster

Hey Luca,

It’s allowed to use the theme on a development site, and a production site. A license is only valid for one domain though, so you would need a new license for each domain you want to use it on.

Best regards,
Rikard

October 15, 2022 at 4:15 pm in reply to: Advanced custom fields (ACF) image #1368956
Rikard
Keymaster
Hi,

This code is working in a Text Block element when I try it:
```
<img src="[acf field='field_634abece8f014']" />
```
Second image is using that code: https://wpexpert.se/enfold/acf-image-test/

Best regards,
Rikard
October 15, 2022 at 12:43 pm in reply to: Aktuelle ENFOLD Version macht WP Backend und Frontend langsam #1368942

Rikard
Keymaster

Hi,

Thanks for that, I’m guessing that those are calls being made from LayerSlider. What happens if you deactivate the bundled LayerSlider under Enfold->Layout Builder?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 9,451 through 9,480 (of 91,854 total)

← 1 2 3 … 315 316 317 … 3,060 3,061 3,062 →