Forum Replies Created
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AuthorPosts
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October 18, 2022 at 6:42 pm in reply to: Color section background color shown inconsistently #1369271
Hey servicetrade,
That is the Promo Box element, you can set the background for it in the element options.
Best regards,
RikardOctober 18, 2022 at 6:34 pm in reply to: Layer Slider authors/host slowing down requests causing 10s admin pageload delay #1369270Hey Pete,
Please try using the Enfold version in private. It contains a newer version of LayerSlider, and this problem should be fixed in that version.
Best regards,
RikardHey asociacionespanolaaustria,
Yes, you can do that in the theme option under each selected language when running WPML.
Best regards,
RikardOctober 18, 2022 at 6:30 pm in reply to: Delete the date and time from pictures in the media library #1369268Hey asociacionespanolaaustria,
I’m not sure I fully understand what you are looking to remove, but the theme doesn’t alter anything in regards to WordPress core functionality in the media library.
Best regards,
RikardHey Felix,
Thanks for reaching out to us. We are not accepting any guest posts at the moment though.
Best regards,
RikardHey Highlander-2013,
If you want to reverse the order, then please try this filter out:
add_filter( 'avia_post_nav_entries', 'enfold_customization_postnav', 10, 2); function enfold_customization_postnav($entries, $settings) { $entries['prev'] = get_next_post($settings['same_category']); $entries['next'] = get_previous_post($settings['same_category']); return $entries; }Best regards,
RikardHey rixi,
I’m not sure why you got that email, but the problem might have been temporary. Is anything not working as it should on your site? If everything is working as it should, then you could likely ignore it, unless you should receive the same message again.
Best regards,
RikardHey Markus,
Thanks for the login details. It’s possible that the bundled LayerSlider is responsible for that, could you try to deactivate it temporarily under Enfold->Layout Builder to see if that makes any difference?
Best regards,
RikardHi Rik,
Could you post a link to your actual site, so that we can have a closer look please?
Best regards,
RikardHi,
Great, I’m glad that we could help. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Lene,
Thanks for the login details. I’m not sure I fully understand the problem you are having, since I can’t see any differences between the two rows on the Kontakt page. Could you post a screenshot highlighting the problem please?
Best regards,
RikardOctober 18, 2022 at 4:31 pm in reply to: Bottom of cells in a grid row not appearing to line up when using a video #1369248Hi,
Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad to hear that it’s working as it should now. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that you found it, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Chrilles,
I can’t see that happening on my end, did you manage to find a solution? If not, then please let us know how to reproduce the results you are seeing on your end.
Best regards,
RikardOctober 18, 2022 at 3:11 pm in reply to: Advanced Builder Style Selections Not Displaying on Published Pages #1369230Hi,
I can’t see any differences between the logged in and out states, that likely means that it’s not a server problem. If you are seeing differences, then it’s likely a local problem. Did you try using a different browser or machine? If you could share a screenshot highlighting the problem, then that would be helpful too.
Best regards,
RikardHey woogie07,
You can use a function like this in functions.php:
function woogie07_add_custom_code_head(){ ?> YOUR SCRIPT GOES HERE <?php } add_action('wp_head', 'woogie07_add_custom_code_head');A child theme can be downloaded here: https://kriesi.at/documentation/enfold/child-theme/
Best regards,
RikardHey Kerstin,
You will need a purchase code, or a proof of purchase, in order to register on the support forum. Registration is unfortunately not possible without either of those.
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey luismc83,
Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardOctober 18, 2022 at 11:46 am in reply to: I’d like to move the icon to the front of the sentence. #1369205Hey colorlike,
Please try to enable debug mode in order to see layout builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. Then you can try copy the icon shortcode into the heading element.
Best regards,
RikardHi,
Thanks for the update. The documentation has helped our other customers, so it’s likely that you are doing something wrong, I would suggest that you take a second look at it. If you need further help with generating a token, then we would need access to your Themeforest account. We might not be able to login though, since we would be logging in from a different location than your regular one.
Best regards,
RikardHey ABTRSthemes,
Elementor is not a supported plugin unfortunately, so I would recommend that you keep using the Layout Builder if you intend to keep using Enfold.
If you need further help with your problem, then please try to explain it a bit further, or post screenshots highlighting it. Please note that our support for unsupported plugins is limited.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Kerstin,
Thanks for reaching out to us. You can edit the elements in the demo as you wish. And yes, it’s responsive :-)
Best regards,
RikardHi,
You can upload the new version to a separate folder if you only want to try it out. If it shouldn’t work, then you can simply activate the current version instead.
Best regards,
RikardHey blizzie,
You can’t really compare the two pages you linked to, since the page with the images is obviously much heavier (more than 7mb). I can’t see any real problems with the test in private either, it seems to be loading faily quickly.
Best regards,
RikardHey hasbeat,
The update to 5.1.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
Rikard -
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