You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 9,181 through 9,210 (of 91,854 total)

← 1 2 3 … 306 307 308 … 3,060 3,061 3,062 →

Author

Posts
November 1, 2022 at 6:48 pm in reply to: Sidebar height Logo #1370945

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 1, 2022 at 6:46 pm in reply to: margins #1370944
Rikard
Keymaster
Hey satucker,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home #av_section_3 .av-alb-blogposts {
    padding: 0 10px;
}
```
Best regards,
Rikard
November 1, 2022 at 6:44 pm in reply to: Gravity forms bug #1370943

Rikard
Keymaster

Hey MM-Admin,

Thanks for the login details. What exactly do we need to do in order to reproduce the problem you are seeing? Please note that our support for third party plugins is limited.

Best regards,
Rikard

November 1, 2022 at 5:17 pm in reply to: Slow site responsiveness and performance on load #1370927

Rikard
Keymaster

Hi Vincent,

Please try reaching out to Envato for a refund, as they handle all sales related matters.

Best regards,
Rikard

November 1, 2022 at 5:16 pm in reply to: How to change the px for when the Burger menu appears? #1370926
Rikard
Keymaster
Hi,

Thanks for that. Please try this in Quick CSS:
```
@media only screen and (max-width: 1198px) {
#header_main_alternate {
  display: none; 
}
.html_header_top #top .av_menu_left .main_menu {
    left: auto;
    right: 0;
}
}
```
Best regards,
Rikard
November 1, 2022 at 2:18 pm in reply to: Page not found – strange #1370913

Rikard
Keymaster

Hi,

Thanks for the update. That means it’s not a theme related problem then. We are here to help out with theme related problems, even though we try to help out with all types of matters. This redirect seems to be difficult to locate though, and we can’t spend longer periods of time on finding problems which are not related our product.

Best regards,
Rikard

November 1, 2022 at 2:15 pm in reply to: Possible to change bullet character in bullet list? #1370912

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 1, 2022 at 2:14 pm in reply to: Can't Create New WooCommerce Product or Edit existing #1370910

Rikard
Keymaster

Hey Dominique,

Great, I’m glad that you found a solution to your problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 1, 2022 at 12:56 pm in reply to: Advanced Editor Won't Load – Spinning Circle #1370903

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 1, 2022 at 12:55 pm in reply to: Demo Import not working #1370902

Rikard
Keymaster

Hey P3T3R_0ne,

Thanks for the login details. It looks like the problem was a conflict with the SG Optimiser plugin. I deactivated JavaScript file compression under Enfold->Performance, and the demo is working as it should after that.

Best regards,
Rikard

November 1, 2022 at 12:49 pm in reply to: Bug: Icons Misson On Cart page #1370901

Rikard
Keymaster

Hi,

Great, I’m glad that we could help, and sorry for the problem.

Best regards,
Rikard

November 1, 2022 at 12:47 pm in reply to: Update to Enfold 5.2.1 breaks footer and other child elements #1370895
Rikard
Keymaster
Hi Cameron,

I think the easiest way would be to do this:

1. Rename footer.php and header.php to for example old_footer.php and old_header.php for example.

2. Upload footer.php and header.php to the child theme from the parent theme files.

3. Copy your customisations from the old files, into the new.

We can do it for you if you share WordPress and FTP login details with us in private.

Best regards,
Rikard
- This reply was modified 2 years, 5 months ago by Rikard.
November 1, 2022 at 12:40 pm in reply to: Alternative widget text box for mobile format #1370894
Rikard
Keymaster
Hey mvglaB,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#text-13 p img {
  width: 25%;
}
}
```
Best regards,
Rikard
November 1, 2022 at 12:34 pm in reply to: Post title customization (smaller typo and post title in blue) #1370891

Rikard
Keymaster

Hey JM,

Could you post a link to where we can see the element you are trying to edit please?

Best regards,
Rikard

November 1, 2022 at 12:31 pm in reply to: CSS Klasse zuweisen #1370890

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

November 1, 2022 at 12:27 pm in reply to: changing width and height of attached PNG #1370889

Rikard
Keymaster

Hi,

Thanks for the update. Could you post a screenshot highlighting what you would like to change or alter?

Best regards,
Rikard

October 31, 2022 at 9:04 pm in reply to: The "Image Full Width" block does not work correctly #1370861

Rikard
Keymaster

Hi,

Yes, we’ll keep you posted here once we have a solution for this problem.

Best regards,
Rikard

October 31, 2022 at 7:48 pm in reply to: Copyright text "- Enfold WordPress Theme by Kriesi – can this be removed? #1370856

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 31, 2022 at 7:47 pm in reply to: The "Image Full Width" block does not work correctly #1370855

Rikard
Keymaster

Hi,

Thanks for that, I’ll pass this info on to our developers.

Best regards,
Rikard

October 31, 2022 at 7:41 pm in reply to: black highligt of images, texts and elements #1370853
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
*::selection {
background-color: white !important;
}
```
Best regards,
Rikard
October 31, 2022 at 7:40 pm in reply to: WordPress Backend very slow #1370852

Rikard
Keymaster

Hey Tobispirit,

Thanks for the login details. First of all, could you try updating the theme to the latest version (5.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please install a plugin like this to see what is consuming the most resources: https://wordpress.org/plugins/query-monitor/

Best regards,
Rikard

October 31, 2022 at 7:29 pm in reply to: Changing the site width is not working #1370850

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 31, 2022 at 7:29 pm in reply to: How to change the px for when the Burger menu appears? #1370849

Rikard
Keymaster

Hi,

Could you post a link to where we can see the actual problem? Thanks @guenni007 for helping out.

Best regards,
Rikard

October 31, 2022 at 7:24 pm in reply to: Bug: Icons Misson On Cart page #1370848
Rikard
Keymaster
Hey Thomas,

I’ve reported this problem to our developers. Please try this in Quick CSS until the next release of the theme:
```
div a.remove {
    background: url(https://your.site/wp-content/themes/enfold/config-woocommerce/images/remove.png) #ccc;
}
div a.remove {
    background: url(https://your.site/wp-content/themes/enfold/config-woocommerce/images/star.png) #ccc;
}
```
Best regards,
Rikard
- This reply was modified 2 years, 5 months ago by Yigit. Reason: Added another line for review stars
October 31, 2022 at 7:02 pm in reply to: WooCommerce/WooCommerce Bookings issues after updating, JavaScript error #1370844

Rikard
Keymaster

Hi,

Thanks for the update. I still don’t understand how to reproduce this problem unfortunately, what exactly do we need to do on the pages you linked to? I can’t see a button with the Verfügbarkeit prüfen text on either page. I also don’t understand where you are seeing missing files? The second screenshot in your last post is not working either.

Best regards,
Rikard

October 31, 2022 at 6:55 pm in reply to: PHP 8 errors array to string conversion error #1370843

Rikard
Keymaster

Hi,

Thanks for the update. We’ll keep this thread open for you.

Best regards,
Rikard

October 31, 2022 at 2:53 pm in reply to: demo download do not work #1370812

Rikard
Keymaster

Hey Valeriacestari,

Thanks for the login details. The PHP ZipArchive Extension is deactivated on your server, could you try to activate it to see if that helps please? Your hosting provider should be able to help you out with that.

Best regards,
Rikard

October 31, 2022 at 2:49 pm in reply to: The "Image Full Width" block does not work correctly #1370811

Rikard
Keymaster

Hi,

Thanks for the update. What settings do we need to set in order to reproduce the problem you are seeing on your end?

Best regards,
Rikard

October 31, 2022 at 2:37 pm in reply to: Mehrfachlizenz #1370810

Rikard
Keymaster

Hey Michael,

You should be able to purchase more than one license at a time in the checkout process: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. Enfold is only sold through Themeforest.

Best regards,
Rikard

October 31, 2022 at 12:42 pm in reply to: Demo Install #1370790

Rikard
Keymaster

Hey mahfouz86,

Thanks for the login details. It looks like the PHP ZipArchive Extension is turned off on your server, could you try activating that please? Your hosting provider should be able to help you out with that.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 9,181 through 9,210 (of 91,854 total)

← 1 2 3 … 306 307 308 … 3,060 3,061 3,062 →