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November 21, 2022 at 3:38 pm in reply to: Contact Form | Problems with Enfold Numeric Captcha validation #1373389

Rikard
Keymaster

Hi,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 21, 2022 at 3:37 pm in reply to: Browser cache keep bugging me – any suggestions/solutions? #1373387

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 20, 2022 at 9:40 pm in reply to: There has been a critical error on this website #1373313

Rikard
Keymaster

Hi,

Updating the theme should not change any theme settings, but I would recommend that you back them up under Enfold->Import/Export before updating.

Best regards,
Rikard

November 20, 2022 at 9:31 pm in reply to: Cancel exension of support please #1373311

Rikard
Keymaster

Hi Fabian,

All purchases and refunds are handled by Envato/Themeforest, please reach out to their support and ask for a refund.

Best regards,
Rikard

November 20, 2022 at 3:25 pm in reply to: Kreatura Slider Plugin for WordPress #1373274

Rikard
Keymaster

Hey Christopher,

Thanks for reaching out to us. Enfold comes with a bundled version of LayerSlider. You should be able to create most types of sliders with that.

Best regards,
Rikard

November 20, 2022 at 3:23 pm in reply to: bug: container after blog footer #1373273

Rikard
Keymaster

Hey Tobias,

It looks like that is happening since you have added the footer content inside a Color Section element which is full width, and pages and posts with sidebars will show the sidebar after the last full width element. Could you try moving the footer content outside of the Color Section and delete it, to see if that helps?

Best regards,
Rikard

November 20, 2022 at 3:19 pm in reply to: Deactivating Merging & Compression on JS & CSS Files #1373270

Rikard
Keymaster

Hey clause2,

It’s needed in order to clear old CSS and JS files, you can activate that option again after updating the theme options.

Best regards,
Rikard

November 20, 2022 at 3:18 pm in reply to: Homepage not found #1373268

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 20, 2022 at 1:29 pm in reply to: Cart page items missing #1373263

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

November 20, 2022 at 1:28 pm in reply to: Site has a critical error – whole site down (all of a sudden) #1373262

Rikard
Keymaster

Hi Jason,

Great, I’m glad that you found a solution to your problem :-)

Best regards,
Rikard

November 20, 2022 at 1:19 pm in reply to: Disable Emojis #1373261

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 20, 2022 at 1:17 pm in reply to: Change socket font size but not the copyright on the left #1373259

Rikard
Keymaster

Hi,

Thanks for the update. You can simply edit each page and replace the current content with your own.

Best regards,
Rikard

November 19, 2022 at 9:11 pm in reply to: Change socket font size but not the copyright on the left #1373224
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.sub_menu_socket .avia-menu-text {
  font-size: 16px !important;
}
```
You can change the copyright text under Enfold->Footer.

Best regards,
Rikard
November 19, 2022 at 4:13 pm in reply to: Change socket font size but not the copyright on the left #1373213

Rikard
Keymaster

Hey robertbl1,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

November 19, 2022 at 4:12 pm in reply to: Change socket font size but not the copyright on the left #1373212

Rikard
Keymaster

Hey robertbl1,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

November 19, 2022 at 4:11 pm in reply to: Enfold with Dokan Pro #1373211

Rikard
Keymaster

Hi,

Thanks for that. Your memory limit is probably a bit low, could you try increasing it to 256 for example?

Best regards,
Rikard

November 19, 2022 at 4:10 pm in reply to: Duplcate post #1373210

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

November 19, 2022 at 11:36 am in reply to: Enfold with Dokan Pro #1373191

Rikard
Keymaster

Hey Saccollc,

What version of the theme are you running, and how much memory is allocated to PHP on your installation? Please note that a premium theme like Enfold will consume more resources than a basic theme like you are referring to.

Best regards,
Rikard

November 19, 2022 at 11:34 am in reply to: photos out of focus #1373190

Rikard
Keymaster

Hey daymove,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 19, 2022 at 11:33 am in reply to: Optimizing for speed #1373186

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 19, 2022 at 11:31 am in reply to: Duplcate post #1373185

Rikard
Keymaster

Hey Christian,

Thanks for reporting this, we’ll try to investigate this if we should get the time for it. Please note that our support for third party plugins is limited though. If you have found a working alternative, then please stick to that for now.

Best regards,
Rikard

November 19, 2022 at 11:25 am in reply to: Noob to Enfold Theme – What is recommended to update Pages #1373184

Rikard
Keymaster

Hi,

Thanks for that. The site you linked to is not loading on my end, please check the URL.

All you need to do is to drag different layout and content elements onto your layout, please see screenshot: https://snipboard.io/Mp9FKL.jpg

Best regards,
Rikard

November 19, 2022 at 11:21 am in reply to: Slider no longer goes across the full width after update #1373183

Rikard
Keymaster

Hi,

Thanks for the update. I tried removing the slider in question from your home page, but it’s still showing after that. Do you have any server caching being applied?

Best regards,
Rikard

November 19, 2022 at 11:16 am in reply to: New versions of Enfold not available on Theme Update via Enfold Dashboard #1373182

Rikard
Keymaster

Hey tlchase,

Please try to install and configure this plugin: https://envato.com/market-plugin/

If you should need further help, then please include admin WordPress login details in private.

Best regards,
Rikard

November 19, 2022 at 11:14 am in reply to: PHP 8.1 & Enfold New Version #1373181

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out, and thanks for the kind feedback :-)

Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 19, 2022 at 11:13 am in reply to: header and footer aren't showing the color settings #1373180

Rikard
Keymaster

Hey yifatcohen,

Thanks for the video. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 19, 2022 at 11:10 am in reply to: Site has a critical error – whole site down (all of a sudden) #1373179

Rikard
Keymaster

Hi jasonpohl,

This is a server error message, but I’m not sure what is causing it unfortunately. Could you try reaching out to your hosting provider for clarification please?

Best regards,
Rikard

November 18, 2022 at 9:17 pm in reply to: There has been a critical error on this website #1373154

Rikard
Keymaster

Hi,

Please try to update via the Envato Market plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

November 18, 2022 at 9:15 pm in reply to: Site has a critical error – whole site down (all of a sudden) #1373153

Rikard
Keymaster

Hi jasonpohl,

What happens if you activate the parent theme, or deactivate all plugins? If that should not change anything, then please share server error logs with us.

Best regards,
Rikard

November 18, 2022 at 8:59 pm in reply to: The package could not be installed. The theme is missing the stylesheet style.cs #1373152

Rikard
Keymaster

Hey Susanne,

Please unzip the file you are trying to install, then upload enfold.zip inside the extracted file.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,851 through 8,880 (of 91,854 total)

← 1 2 3 … 295 296 297 … 3,060 3,061 3,062 →