Forum Replies Created
-
AuthorPosts
-
Hi,
Please add this in the Copyright field under Enfold->Footer:
[nolink]You can add your own content after that if you like.
Best regards,
RikardHi,
Great, I’m glad that you found a solution. We can’t give you a reason if we can’t see the actual problem unfortunately.
Best regards,
RikardNovember 25, 2022 at 11:19 pm in reply to: Sidebar widget does not actually exist, but is displayed (spooky!) #1373918Hey ellkam,
Is the sidebar widget area empty? If so, then please try adding some of your own content to see if that changes anything. If not, then please include admin WordPress login details in private.
Best regards,
RikardNovember 25, 2022 at 11:18 pm in reply to: Fehler vom Typ E_ERROR wurde in der Zeile 289 der Datei /var/www/vhosts #1373917Hi Michael,
I’m not sure that I follow your last post, are you referring to the PHP memory limit? If so, then please reach out to your hosting provider if you need help with increasing it.
Best regards,
RikardNovember 25, 2022 at 5:14 pm in reply to: Gallery on Blog Posts just working fine, when logged in #1373896Hi,
It looks like the jQuery version on your site is not the default WordPress version, are you changing that with a plugin for example? If you need further help, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
If you inspect the page you linked to in a browser, then the class you added in your screenshots is not there. Did you add it to the actual element you want to apply it to? If you want to apply it to an element on a different page, then please link to where we can see that element.
Best regards,
RikardNovember 25, 2022 at 5:08 pm in reply to: Warning: include(/customers/c/4/4/hroptimal.se/httpd.www/wp-content/uploads/avia #1373893Hi,
I can’t reproduce those results on a test installation. Does the same thing happen if you deactivate all plugins?
Best regards,
RikardHi,
The header_block class is not present on the page you linked to, please check. Also, you only need to add the class in the Custom CSS class field, not in all the fields.
Best regards,
RikardHey Ronald,
Theme settings will not be removed on updates. I would recommend that you keep a backup of them locally anyway though. You can export your settings under Enfold->Import/Export.
Best regards,
RikardNovember 25, 2022 at 2:45 pm in reply to: Warning: include(/customers/c/4/4/hroptimal.se/httpd.www/wp-content/uploads/avia #1373882Hi,
Where exactly are you seeing error messages? What happens if you update your PHP version to 8.x?
Best regards,
RikardHey Christopher,
Please assign a class to the section in the element options, then add this to Quick CSS:
.your-class .av-section-color-overlay { border-bottom-left-radius: 20px; border-bottom-right-radius: 20px; }Best regards,
RikardHi,
Thanks for the update. Our support for debugging third party plugins is limited unfortunately, maybe you could try reaching out to the plugin developers first of all?
Best regards,
RikardNovember 25, 2022 at 10:52 am in reply to: Veröffentlichung fehlgeschlagen. Die Antwort ist keine gültige JSON-Antwort. #1373850Hi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey dillionline,
Please check line 21 in functions.php in your child theme.
Best regards,
RikardNovember 24, 2022 at 8:13 pm in reply to: Veröffentlichung fehlgeschlagen. Die Antwort ist keine gültige JSON-Antwort. #1373812Hi,
Please try to reset your permalink settings on the page in private.
Best regards,
RikardNovember 24, 2022 at 8:10 pm in reply to: Fehler vom Typ E_ERROR wurde in der Zeile 289 der Datei /var/www/vhosts #1373811Hi,
Could you try increasing the memory allocated to PHP please? https://wordpress.org/support/article/editing-wp-config-php/
If you need further help, then please include admin WordPress login details in private.
Best regards,
RikardHi,
Thanks for that. First of all, could you try updating the theme to the latest version (5.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, https://kriesi.at/documentation/enfold/theme-registration/. If not, then please try to deactivate all plugins and remove any custom code. You could also try to activate the parent theme to see if that makes any difference.
Best regards,
RikardHi,
Great, I’m glad that you found the problem. I don’t have much experience with that plugin unfortunately, maybe you could try reaching out to their support for further help? You could also try searching for an alternative plugin.
Best regards,
RikardHey BenDo,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey rixi,
Could you try updating the theme to the latest version (5.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t help, then please try to deactivate all plugins and custom code. Also make sure that your PHP version is updated to 8.x.
Best regards,
RikardHey lucia llovera mateo,
You can open a new thread by using this link, or by clicking this button on the Enfold support forum: https://imgur.com/a/AnoSPNb
Best regards,
RikardHi,
Could you try updating the theme to the latest version (5.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try to deactivate all plugins and custom code, to see if that changes anything.
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update. How can we reproduce the problem are having?
Best regards,
RikardNovember 24, 2022 at 12:07 pm in reply to: Home page image does not render on android possibly after the WP 6.1.1 update #1373724Hi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardNovember 24, 2022 at 11:14 am in reply to: Update to Enfold 5.2.1 breaks footer and other child elements #1373717Hi,
Thanks for the update, and sorry for the late reply. It would likely be better if you rolled back to an older version, then update and fix the problems on a staging site instead.
Best regards,
RikardNovember 23, 2022 at 7:21 pm in reply to: Load a default portfolio category — Doesn't seem to work in Firefox #1373679Hey Corina,
I’m seeing the same thing when comparing Chrome and Firefox, how can we reproduce the results you are seeing on your end?
Best regards,
Rikard -
AuthorPosts
