You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 8,641 through 8,670 (of 91,854 total)

← 1 2 3 … 288 289 290 … 3,060 3,061 3,062 →

Author

Posts
December 6, 2022 at 12:36 pm in reply to: PHP upgrade to PHP 8.0 #1375212

Rikard
Keymaster

Hey Heather_Sm1thard,

Could you try updating the theme to the latest version (5.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

December 6, 2022 at 12:31 pm in reply to: Website Experiencing a Technical Issue #1375210

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 6, 2022 at 12:31 pm in reply to: Accessing navigation on mobile while in Coming Soon mode #1375209

Rikard
Keymaster

Hey John,

The theme doesn’t control the styling of that bar, what exactly are you looking to change? Maybe you want to hide the profile link?

Best regards,
Rikard

December 6, 2022 at 11:09 am in reply to: Hide main menu item #1375203

Rikard
Keymaster

Hey Jorge,

The best way would to use the ID assigned to it, then hide it with CSS. If you need help with finding the ID, then please post a link to where we can see the element in question, and let us know which item you want to hide.

Best regards,
Rikard

December 6, 2022 at 11:07 am in reply to: Decrease line height in image captions #1375201

Rikard
Keymaster

Hi,

Thanks for the update. Do you have an example of CSS not applying to pages?

Best regards,
Rikard

December 6, 2022 at 11:06 am in reply to: Gdpr security dialog batch on left side #1375199
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS:
```
#scroll-top-link {
    right: auto;
    left: 50px;
}
```
Best regards,
Rikard
December 6, 2022 at 11:03 am in reply to: Make child menu slightly bigger #1375197

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 6, 2022 at 9:01 am in reply to: Construction Demo: Why Are Pages Blank? #1375186

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 6, 2022 at 8:57 am in reply to: When clicking on Edit Frontpage, it takes me to a list of posts #1375184

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

December 6, 2022 at 8:55 am in reply to: Will not download demo #1375183

Rikard
Keymaster

Hey my247restore,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 5, 2022 at 9:45 pm in reply to: Construction Demo: Why Are Pages Blank? #1375156

Rikard
Keymaster

Hi,

I can’t reach your site at all now, please see error message in private. You can try to whitelist the IP in private, but note that it’s dynamic and might change.

Best regards,
Rikard

December 5, 2022 at 9:42 pm in reply to: When clicking on Edit Frontpage, it takes me to a list of posts #1375155

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure I understand your last post, do you mean that it worked after activating the parent theme? If so, then the problem is coming from your child. Also, I see that you have 301 redirects added, does it make any difference if you deactivate those? I would recommend that you copy the site to a staging site, so that it will be easier for you to debug problems like these.

Best regards,
Rikard

December 5, 2022 at 9:38 pm in reply to: Woocommerce Payments conflict with Enfold Theme #1375154

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 5, 2022 at 9:37 pm in reply to: Make child menu slightly bigger #1375153
Rikard
Keymaster
Hey Jaro,

Please try the following in Quick CSS under Enfold->General Styling:
```
nav.sub_menu_socket ul a {
  font-size: 16px;
}
```
Best regards,
Rikard
December 5, 2022 at 9:35 pm in reply to: Mobile Menu Submenu Height / Line Height cannot be changed #1375152
Rikard
Keymaster
Hi Patrick,

Please try the following in Quick CSS under Enfold->General Styling:
```
.html_av-overlay-side #top #wrap_all .av-burger-overlay li a {
    padding: 0 50px;
}
```
Best regards,
Rikard
December 5, 2022 at 8:07 pm in reply to: Construction Demo: Why Are Pages Blank? #1375142

Rikard
Keymaster

Hi,

Thanks for the update. I get this message when trying to access your login page:

Restricted access

You don’t have access to this page. Please contact the administrator of this website for further assistance.

Best regards,
Rikard

December 5, 2022 at 8:05 pm in reply to: When clicking on Edit Frontpage, it takes me to a list of posts #1375141

Rikard
Keymaster

Hi,

Thanks for the update. Does the same thing happen if you activate the parent theme? I can’t reproduce this problem on a test installation, and we haven’t had any other reports about this being a problem with the theme, so it’s likely that it’s a problem which is local to your site. If you should need further help, then please check the login details you posted, as they are not working anymore.

Best regards,
Rikard

December 5, 2022 at 7:58 pm in reply to: Homepage design #1375139

Rikard
Keymaster

Hi,

I can’t see anything missing on the backend, could you try to explain what you are looking to edit a bit further please? If you have screenshots, then please share them with us.

Best regards,
Rikard

December 5, 2022 at 7:55 pm in reply to: Product boxes are much smaller on my sale page than on the category pages #1375138
Rikard
Keymaster
Hi,

Please try this instead:
```
.columns-3 .product {
    width: 32.5%;
}
```
Best regards,
Rikard
December 5, 2022 at 7:53 pm in reply to: Gdpr security dialog batch on left side #1375137

Rikard
Keymaster

Hey dondela,

Thanks for the login token. I’m not sure I understand what you are looking to move, could you post a screenshot highlighting your intentions please?

Best regards,
Rikard

December 5, 2022 at 4:54 pm in reply to: Editing in backend not working (on certain pages) #1375127

Rikard
Keymaster

Hey truesoulwarrior,

Thanks for the login details. I can’t reproduce the results shown in your screenshots, the text is visible and editable on my end. Could you try using a different browser to see if that helps please?

Best regards,
Rikard

December 5, 2022 at 4:48 pm in reply to: Website Experiencing a Technical Issue #1375125

Rikard
Keymaster

Hi,

Thanks for the login details. Could you try updating the theme to the latest version (5.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

December 5, 2022 at 4:46 pm in reply to: Decrease line height in image captions #1375123
Rikard
Keymaster
Hey John,

Please try the following in Quick CSS under Enfold->General Styling:
```
p.wp-caption-text {
  line-height: 16px;
}
```
Best regards,
Rikard
December 5, 2022 at 4:43 pm in reply to: css errors in chrome on mobile #1375120

Rikard
Keymaster

Hi Nancy,

I’m seeing the correct results on my end using Chrome. What happens if you use an incognito browser window?

Best regards,
Rikard

December 5, 2022 at 12:45 pm in reply to: Homepage design #1375095

Rikard
Keymaster

Hi,

Thanks for that. Please click the blue Advanced Layout Editor in the top bar, in order to activate the Enfold Layout Builder. You should be able to edit your front page after that.

Best regards,
Rikard

December 5, 2022 at 9:12 am in reply to: Fatal error: Uncaught ArgumentCountError – Update at PHP 8.0 #1375083

Rikard
Keymaster

Hi Holger,

That is not something which the theme adds, so we can’t tell you for sure unfortunately.

Best regards,
Rikard

December 4, 2022 at 8:55 pm in reply to: Homepage design #1375027

Rikard
Keymaster

Hey Christian,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 4, 2022 at 8:54 pm in reply to: Wrong photo as logo in demo ENFOLD #1375026

Rikard
Keymaster

Hi,

Thanks for that. If you are referring to the transparency logo, then that can be changed under Enfold->Header->Transparency Options.

Best regards,
Rikard

December 4, 2022 at 8:51 pm in reply to: accordion slider won’t accept „space“ in picture titles #1375025

Rikard
Keymaster

Hey Rudi,

It says that you are running 5.2.1, but the backend does not reflect that. Could you try upload the theme files via FTP instead please? https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. If you need help doing so, then please include FTP login details in private.

Best regards,
Rikard

December 4, 2022 at 6:24 pm in reply to: Wrong photo as logo in demo ENFOLD #1375019

Rikard
Keymaster

Hey Nic_007,

Where can we see the problem you are having?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,641 through 8,670 (of 91,854 total)

← 1 2 3 … 288 289 290 … 3,060 3,061 3,062 →