Forum Replies Created
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AuthorPosts
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Hey Gala,
1. Are you referring on a link to an external site to open in new tab or window? instead of opening in the same tab?
2. I’m not really sure what you mean with unfollow, can you give us more context?Best regards,
NikkoJanuary 29, 2019 at 3:37 pm in reply to: How do I hide date and comments in the Blog Post element #1060051Hi socialsonya,
Can you give us access to your site? so we can take a look.
Best regards,
NikkoHi Dave,
Try using this css code:
#footer, #footer p, #footer li { font-size: 16px !important; } #socket * { font-size: 14px; }
Hope it helps.
Best regards,
NikkoHey Rob,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoJanuary 29, 2019 at 3:31 pm in reply to: Display excerpt and read more link on archive/category/type pages #1060046Hi bulewold,
Can you give us more context?
Like you want blog use grid layout but on category or tag pages use this layout, etc.
If you remove this part of the code:($context == 'archive') ||
it should not affect the blog page but it will also not affect archive pages.
Best regards,
NikkoHey gabs01,
I think that depends and there’s no real exact size since it depends on the device.
If you check on our demo: https://kriesi.at/themes/enfold-2017/ the slide background image is 1500×757: https://kriesi.at/themes/enfold-2017/wp-content/uploads/sites/66/layerslider/Enfold-Reimagined/banner-big-bg-1-1500×797.jpg
Try to use this dimension, it might work on you better.Best regards,
NikkoHey havi,
Can you try to update again?
Some users who experienced the same issue tried it again earlier and was able to update successfully: https://kriesi.at/support/topic/update-4-5-3-failed/Best regards,
NikkoHi robertoKM,
The latest version is Enfold 4.5.3 :)
Best regards,
NikkoHi Kischmi,
Thanks for your feedback however we could not verify this issue on our end.
There are some factors that might be causing this like caching or some js files might not have loaded properly.Best regards,
NikkoHey LAMAviation,
I can see this css which is causing the issue:
h1.av-special-heading-tag { color: #fff !important; }
please remove this, if you can’t find this css please give us admin access so we can try to check it further.
Best regards,
NikkoHi robertoKM,
Glad that we could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey Perun,
Can you try to update again?
Some who experienced the same issues tried it again earlier and was able to update successfully: https://kriesi.at/support/topic/update-4-5-3-failed/Best regards,
NikkoHi Picante,
Glad to hear that it’s resolved :)
Thanks for using Enfold and have a great day!Best regards,
NikkoJanuary 29, 2019 at 2:50 pm in reply to: CSS customization does not work when caching is active? #1060010Hey richardhofer83,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoJanuary 29, 2019 at 2:49 pm in reply to: Mobile (hamburger) colour change in Fly-out menu and Search icon colour change #1060009Hi sheilaregan,
1. Please add this css code:
@media only screen and (max-width:767px) { .responsive #top .av-hamburger.is-active .av-hamburger-inner, .responsive #top .av-hamburger.is-active .av-hamburger-inner:before, .responsive #top .av-hamburger.is-active .av-hamburger-inner:after { background-color: black !important; } }
2. Please add this css code I would suggest to insert this code before any media queries.
#menu-item-search a:before { color: black !important; } .av_header_transparency #menu-item-search a:before { color: white !important; }
Hope this helps.
Best regards,
NikkoJanuary 29, 2019 at 2:38 pm in reply to: Easy slider caption title and text alignment on mobile screens #1060005Hi sheilaregan,
Can you try adding this css code as well:
@media only screen and (max-width:479px) { .responsive #top .slideshow_caption h2 { margin-left: 0 !important; } .responsive #top .avia-caption-content { display: block !important; } }
Best regards,
NikkoHey wealthyone,
No, you can’t put it to Custom Css Class area instead you should put it in For Developers: Section ID area, but instead of putting #myword, you just need to put myword (without #).
The layout elements that has those option is Color Section, Grid Row and Tab Section.Best regards,
NikkoJanuary 29, 2019 at 2:26 pm in reply to: Table of Content (ToC) within accordion slider sections #1060000Hey Jürgen,
Thanks for sharing this :)
Best regards,
NikkoHey a00109943,
Revision only works on posts, pages or custom post types but not on layerslider.
There are 2 sliders I’ve seen on your layersliderWP section in the backend.
I think you’ll need to create it again, if you have a backup of your site from before you may find your old layerslider there and just export it and import to your site.Best regards,
NikkoHey Ecattelan,
Can you give us a link to the page mentioned? so we can take a closer look.
You can post the link in private content if you don’t want it to be seen by other users except for the moderators.Best regards,
NikkoHi Cynthia45,
I think there might be some issue with the server that’s why some failed to update their site.
We’re glad to hear that it’s all good now. Have a great day :)Best regards,
NikkoHey Cynthia45,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey elames,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi nicolasmasson,
I tried to login using the login credentials you gave, however it doesn’t work when I tried and I got this error:
ERROR: The username or password you entered is incorrect.
Best regards,
NikkoJanuary 29, 2019 at 7:55 am in reply to: Add a line break in Element Label on the Contact Form #1059903Hi nogo1024,
I apologize for the late response.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Anton,
Glad that we could help :)
Thanks for using Enfold and hvae a great day!Best regards,
NikkoHi Mariie,
Glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Stefan,
You just need to use a Masonry.
Then set it with the same settings as https://imgur.com/a/W6Qsko8
Hope this helps.Best regards,
NikkoHi ariamedtour,
Yes, our theme is compatible with Yoast SEO maybe there’s just a setting which causes some requery and is conflicting with Enfold custom 404 page.
Best regards,
NikkoHi Gabri,
Glad that we are able to help :)
Thanks for using Enfold and have a great day!Best regards,
Nikko -
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