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Viewing 30 posts - 13,471 through 13,500 (of 25,536 total)
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  • in reply to: Active the child theme #1069599

    Hi troupdim,

    Glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Avia_sc_blog modification #1069598

    Hi LMDA07,

    Go to Enfold > General Styling > Quick CSS, then add this css code:

    #top.home #after_submenu_1 .av-alb-blogposts span.av-vertical-delimiter {
        display: none;
    }
    
    #top.home #after_submenu_1 .av-alb-blogposts h2.post-title.entry-title {
        margin-bottom: 0;
        padding-bottom: 0;
    }

    Best regards,
    Nikko

    in reply to: Margin issue #1069596

    Hi,

    Since you said it’s a theme issue, can you tell us if there’s a demo and the name of the demo that shows this huge gap?
    This is the default shop page in the demo: https://kriesi.at/themes/enfold-2017/shop/
    I can’t see any huge gap.

    Best regards,
    Nikko

    in reply to: Animated Number #1069590

    Hi LMDA07,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid it’s out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented.

    Best regards,
    Nikko

    in reply to: Avia_sc_blog modification #1069588

    Hi LMDA07,

    Yes, solution is possible.
    Can you give us a link to the page shown in the screenshot? so we can take a closer look and give you css code that should work.
    You can post the link in private content.

    Best regards,
    Nikko

    in reply to: Logo is cutting off at the bottom in IE #1069583

    Hey mct2ok,

    Can you give us a screenshot on how it looks on your end?
    I tried checking it with IE 11 and Microsoft Edge but it’s not cut off on my end.

    Best regards,
    Nikko

    in reply to: Header options for different pages #1069580

    Hey Oliver,

    I think it’s possible though there’s no option for that but some css codes might do it.
    Please give us a link to your site and maybe some screenshots/mockups of what you’re trying to achieve so we can give more accurate css codes that should help.

    Best regards,
    Nikko

    in reply to: more than 5 columns #1069578

    Hey alwaysrome,

    1. Use 1/4 Column
    2. Go to the link you gave, find the Code Snippet: below then click on CSS it should open the hidden Css code.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Unable to verify purchase for updates #1069573

    Hi Hugues,

    Glad to hear that :)
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: active advanced layout builder for pop maker plugin #1069570

    Hey Amir,

    I’m not really sure I understand the question, please checkout this thread: https://kriesi.at/support/topic/layout-builder-added-to-popup-maker/
    Hope it helps.

    Best regards,
    Nikko

    in reply to: homepage image cut off #1069567

    Hey Matsky1,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Enfold Hotel – element.style margin-top #1069565

    Hi pantoni,

    Glad that you were able to figure it out.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: EMode – Formatting in Header #1069564

    Hi prana_aok,

    In the WordPress Dashboard, go to Enfold > Advanced Styling, in the dropdown you should see Select an element to customize click on it and select Small bar above Main Menu and click the Edit Element button. Modify the font color and save.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Menu submenu active state #1069561

    Hi dondela,

    Thanks for your kind words and glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Pricing table row height #1069560

    Hey Byrne,

    Please add this css code in Quick CSS (located in Enfold > General Styling):

    #top.page-id-71 #after_section_1 .pricing-table li:nth-child(3) {
        min-height: 166px;
    }

    Best regards,
    Nikko

    in reply to: error block editor #1069556

    Hi Besteam,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Tablet portrait mode #1069555

    Hey Ramon,

    Can you give us a link to the page? so we can take a closer look.

    Best regards,
    Nikko

    in reply to: Margin issue #1069553

    Hey MarcusJeroch,

    Can you give us the link to the page?
    You can post the link in private content, if you want that only moderators can view it.

    Best regards,
    Nikko

    in reply to: Enfold support #1069551

    Hi luigi,

    I’ll be closing this thread then.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Active the child theme #1069548

    Hi troupdim,

    Glad that we could help.
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: Redirect User after login #1069546

    Hey adamghart,

    Can you give us steps on the procedure you’ve done to do the redirection?
    When I logged in to your site, I was redirected to this page (link in private content).
    It seems to be working, maybe not the right page.

    Best regards,
    Nikko

    in reply to: ALL DEMO IMAGES ARE MISSING #1069544

    Hi ECOXENTREPRISES,

    Thanks, I have enabled debugging and logging of errors however it doesn’t seem to work.
    Can you turn on display_errors? this post might help: https://www.inmotionhosting.com/support/website/php-troubleshooting/troubleshoot-php-errors

    Best regards,
    Nikko

    Hi yifatcohen,

    Thanks for giving us admin access.
    I was able to check on it again and it shows properly on my end now.
    Try clearing out your browser cache or ctrl + f5 when refreshing the page, it should flush out the old css and fetch the new one.

    Best regards,
    Nikko

    in reply to: Problems in home page #1069525

    Hi Anj27,

    For temporary fix, this should work:

    .avia-section.av-minimum-height .container {
        opacity: 1 !important;
    }

    However if you look closely on top there’s this text:

    " />

    which is most likely causing the issue, please try to flush out the cache then disable caching plugin temporarily, then do this:
    1. Switch to a default wordpress theme like twentynineteen
    2. Delete the Enfold theme
    3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

    Best regards,
    Nikko

    Hi Steven,

    As long as those conditions are met then it would toggle it’s visibility otherwise it won’t show up.
    If it’s not working please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Product grid looking blurry #1069499

    Hi Zak,

    In your WordPress Dashboard, go to Appearance > Customize > Woocommerce > Product Images.
    Change Thumbnail width to 400 and save.
    Find, Install and Activate a plugin that regenerates images so all images will be regenerated otherwise you’ll need to re-upload product images again.

    Best regards,
    Nikko

    in reply to: Text Under Portfolio Thumbnail Title #1069496

    Hi condonpb,

    I see, try adding this php code in functions.php:

    add_filter('avf_portfolio_cpt_args', 'avf_portfolio_cpt_args_custom');
    function avf_portfolio_cpt_args_custom($args) {
    	$args['supports'] = array('title','thumbnail','excerpt','editor','comments', 'revisions', 'custom-fields' );
    	return $args;
    }

    Best regards,
    Nikko

    in reply to: One Block floating up another block beside #1069494

    Hi ezvisa,

    The reason it shows like that is because of how wordpress process shortcodes.
    When it’s in Avia Layout Builder (when added in debug area) basically those 3 av_one_third shortcode are processed as one and this way 3 1/3 column are wrapped inside a single wrapper.
    While in Code Block each av_one_third shortcode is processed one by one and are not wrapped inside a single wrapper which results to 3 rows instead of 3 columns.

    Best regards,
    Nikko

    in reply to: Need version 4.0.2 of enfold #1069482

    Hi c00p3r,

    You’re welcome, glad that we could help :)
    Thanks again for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: How to remove debug information in 4.3 #1069480

    Hi JoeRo,

    If you’re not using a child theme, do this instead:
    1. Modify function-set-avia-frontend.php located in wp-content > themes > enfold > framework > php folder.
    2. Find this code (line 1443-1444):

    add_action('wp_head','avia_debugging_info',9999999);
    add_action('admin_print_scripts','avia_debugging_info',9999999);

    3. Replace it with:

    // add_action('wp_head','avia_debugging_info',9999999);
    // add_action('admin_print_scripts','avia_debugging_info',9999999);

    4. Save
    Just a reminder though since the modification is done in the Enfold (parent) theme, you’ll need to do this again once you update Enfold.

    Best regards,
    Nikko

Viewing 30 posts - 13,471 through 13,500 (of 25,536 total)