Forum Replies Created

Viewing 30 posts - 18,121 through 18,150 (of 34,221 total)
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  • in reply to: Cannot upload #1161541

    Hi,
    Thank you for the login, please include a DropBox link in the Private Content area to your copy of Enfold so we can try.
    If you also include ftp access we will be able upload that way too.

    Best regards,
    Mike

    in reply to: Vertical and horizontal space between columns #1161536

    Hi,
    Glad to hear you have sorted this out. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Avia Builder not working/showing up #1161535

    Hey adamghart,
    Glad to hear, thanks for using Enfold.
    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start a new thread and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Changed Size feature image into Single Entry #1161534

    Hey kikosanchezestudio,
    Sorry for the late reply, typically the Simple Image Sizes plugin works well, did you regenerate the images after you made the change?
    Also note that the image you want to change may not be the “featured image”, for example when I change my posts to have no sidebars the featured image is using the “entry_without_sidebar size” in Simple Image Sizes options. Your image is very large so perhaps it’s the “extra_large size” in the options.

    Best regards,
    Mike

    in reply to: Block mouse wheel button to open images #1161531

    Hey Real-3D,
    Sorry for the late reply, I assume that your mouse wheel button is programmed to do that, as mine is not.
    But I believe this solution will work for you, or perhaps one of these.

    Best regards,
    Mike

    in reply to: Scroll button and menu on mobile #1161528

    Hey dorisb123,
    Sorry for the late reply, for mobile the scroll to top button is hidden but adding this css will show it:

    @media only screen and (max-width: 767px){
    .responsive #scroll-top-link {
        display: block !important; 
    }
    }

    On your example site the mobile menu is always at the bottom, so do you want your menu fixed to the bottom and always showing, or only show when you reach the bottom?
    I believe you can add a sub-menu and use this css:

    #top .av-submenu-container {
    position: fixed !important; 
    bottom: 0 !important; 
    height: auto;
    }

    Best regards,
    Mike

    in reply to: Portfolio grid – only select certain entries to show #1161527

    Hey bauchope,
    Sorry for the late reply and thanks for the login, but I’m not sure where your element is or which portfolios you want to choose, but to achieve this:
    2019-11-30-190917
    you should hold down the control key while clicking the portfolios you want to choose, that is on a Windows OS at least.

    Best regards,
    Mike

    in reply to: CSS SELECTOR NOT WORKING #1161526

    Hey psipi,
    Sorry for the late reply, so as I was not sure which button you are working on I choose the “Anything Is Possible™” button as an example.
    Right now you have an inline background-color, this will need to be removed because inline styles win over stylesheets, and the button has a transition and hover opacity.
    Otherwise, this css should work for you:

    #top #wrap_all #main .button-blacksuperpsi a,#top #wrap_all #main .button-blacksuperpsi a:hover {
    	    background-color: transparent !important; 
    	    border-radius: 30px !important; 
    	    text-decoration: none !important;
    	    color: #fff;
    }
    #top #wrap_all #main .button-blacksuperpsi a:hover {
        border: 3px solid green !important; 
    }

    Are you using the Advanced Layout Builder to create your buttons, or the builder shortcode?
    I don’t recommend using csshero, it can make debugging your css harder, but some people like it.

    Best regards,
    Mike

    in reply to: SHOP IS DOWN because of ENFOLD #1161525

    Hi,
    Sorry for the late reply, I have carefully read your messages and followed your links, but I was not able to recreate your error, I was able to put an item into the cart and checked the item links back to the item, I was also able to edit the item which sent me back to the item, I also created an account to purchase and then on the payment page the item was correct.
    In all cases the item was correct, please see the screenshots in the Private Content area.
    So perhaps I am not following correctly, please try creating a video so I can follow along and recreate your error.

    Best regards,
    Mike

    in reply to: Logo image question #1161522

    Hi,
    Sorry for the late reply, your logo seemed correct to me on the first load but on the second load it changed to 198px wide giving the squashed look. I found that a javascript (data-pagespeed-no-defer) is loaded in the logo link, which could be part of the issue.
    Did you mean to put a script there? I recommend moving it to your header.

    Best regards,
    Mike

    in reply to: Issue layout pages since last update #1161517

    Hey Blue_Bear,
    Sorry for the late reply, it looks like your slider is not showing because it is trying to load an insecure script from http://sa.kewego.com/swf/p3/epix.swf if this is correct try changing the link to a https
    For the header please try disabling Autoptimize and your caching plugin and the Enfold Theme Options > Performance > JS & CSS file merging and compression and clear your browser cache, If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Active image in horizontal gallery #1161511

    Hey Aniona,
    Sorry for the late reply, and thanks for the screenshots, please try entering the number 2 because the number should be the place in the order, not it’s ID.

    Best regards,
    Mike

    in reply to: Lightbox overlaying the menu #1161510

    Hi,
    Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top #main .avia-video .av-click-to-play-overlay {
        z-index: 100 !important; 
    }

    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Search in main navigation is missing #1161508

    Hi,
    Sorry for the late reply, it looks like this page is using a different menu with the Zen Menu Logic plugin, have you tried not using the Zen Menu Logic on this page, like the other page?
    I didn’t want to try because I received a warning that the WPML plugin was translating and it could be lost if changes were made.

    Best regards,
    Mike

    in reply to: Menu Items for mobile #1161501

    Hey Jaispirit,
    Sorry for the late reply, do you want to add menu items to the mobile menu, or do you want the mobile menu to show up to 1024px?

    Best regards,
    Mike

    Hi,
    Sorry for the late reply and thanks for the links, you don’t need to update the child theme, only the parent theme, which I see you have done.
    I compared your live site and demo site and found no difference, so I assume you were able to restore your css?

    Best regards,
    Mike

    in reply to: Breadcrumbs not visible #1161497

    Hi,
    Sorry for the late reply, and thanks for the login. I see on this page you have the “Header visibility and transparency” set to hide header.
    2019-11-30-153645
    Please try a different option so the header will show, then the breadcrumbs will show.

    Best regards,
    Mike

    in reply to: about Six Columns in IE (internet explorer) #1161495

    Hey r2chh,
    Sorry for the late reply, I was not able to login so please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.home #av-extra-columns > div > div > div > div {
    	    flex-wrap: nowrap !important; 
    }

    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

    Hey SlmnB,
    Sorry for the late reply, the error is referring to the recaptcha keys, so either your site key or your secret is wrong or empty.

    Best regards,
    Mike

    in reply to: Burger menu \ item without link #1161493

    Hey Bruno,
    Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #av-burger-menu-ul > li.menu-item-30 > a {
    	pointer-events: none !important; 
    }

    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Block Editor — Text Unreadable #1161482

    Hi,
    Please include a screenshot of what you are seeing, I have included one in the Private Content area above.

    Best regards,
    Mike

    in reply to: Multi-Layer LayerSlider Issue in Larger iPads #1161481

    Hi,
    Thanks for the feedback and the login. I see your sliders with the text layers at 200px, 225px, and 250px.
    In my tests on Chrome on Windows, mobile, tablet, and desktop all look good. I assume you cleared your browser cache, so please include screenshots of what you are seeing in the Private Content area to point out what I must be missing.
    Thank you.

    Best regards,
    Mike

    in reply to: unclear saving issues #1161471

    Hey Mike1050,
    Sorry for the late reply, and thank you for the login. When I logged in your homepage showed the “Block Editor” with the Enfold shortcode within a “shortcode” block, is this how you work on your pages?
    Please see the screenshot in the Private Content area. I only ask because typically the last used editor state is the one shown.
    I see that you have 2 empty grid rows and 2 empty color sections, I assume that this is where your missing content was?

    I’m not sure why the WordPress Revisions didn’t work properly, unfortunately, I don’t believe your content is going to be recoverable. Typically when the Advanced Layout Builder elements break or content disappears, this is due to unclosed html tags used in the title fields, for example, often people wish to make the titles bold but they use <strong>Title<strong> instead of <strong>Title</strong> but since you now have missing content I’m not sure if this was the case.

    But the new WordPress “Block Editor” is the cause for your messages:
    There is an automatic backup of this Post, which is more recent
    This page is asking you to confirm that you want to leave – data you have entered may not be saved

    This is because the new WordPress “Block Editor” is trying to automatically save every few moments whether you have made changes or not. This can be annoying unless you keep this in mind, you can use the Classic Editor option within the theme panel:
    2019-11-30-085407
    Otherwise, if you made no changes please don’t save when prompted on exit.
    Sorry I couldn’t be more help and restore your page.

    Best regards,
    Mike

    in reply to: Block Editor — Text Unreadable #1161463

    Hey John,
    Sorry for the late reply, I have taken a look at your homepage backend after disabling your Classic Editor plugin and found the Text Block element worked correctly. Please see the screenshot in Private Content area.

    But I did notice that the text element “Element Preview” didn’t show the text, is this what you are referring to?
    I don’t believe it is as the WordPress “Default Editor” doesn’t have an “Element Preview”, yet this is working correctly on my localhost site with no plugins, so if it is, please try disabling you plugins to see if that helps.

    I would like to point out that you don’t need the plugin to use the Classic Editor, because the theme includes this option in the theme panel at the bottom of the theme options page:
    2019-11-30-085407

    Best regards,
    Mike

    in reply to: two elements with id="avia-menu" (accessibility issue) #1161446

    Hi,
    Thanks @Guenni007, @codemonkeynorth, I can not reproduce the error, if you still find the error please include a link to your site.
    Perhaps you are using an older version or you updated by overwriting the theme via FTP?

    Best regards,
    Mike

    in reply to: background colors #1161230

    Hi,
    Sorry for the late reply, I believe you can target these individual team pages with this css,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.parent-pageid-4155 #wrap_all #main .main_color.container_wrap {
    	background-color: orange !important;
    }

    Since all of these team pages are child pages to “4155” you can use the class .parent-pageid-4155 instead of the page id of each page.
    After applying the css, Please clear your browser cache and any cache plugin and check.
    Also try disabling Enfold Theme Options > Performance > JS & CSS file merging and compression temporarily to clear the built-in file merging and compression.

    Best regards,
    Mike

    in reply to: Horizontal gallery one click to scroll horizontally #1161222

    Hey Bruno,
    Sorry for the late reply, so as I’m looking at your pages on desktop, and as I understand your issue, the galleries are not scrolling horizontally with one click, they seem to require two clicks, and then they work correctly with a single click.
    Investigating your page without an admin login, I don’t see any plugins used, but I see a script called that contains “ignore right click”
    So assuming you have tried disabling all plugins, or that you have no plugins, I would like admin access to investigate this further because I have not been able to recreate this issue on my local site.
    Please include an admin login in the private content area so we can take a closer look.
    Also, is this a test site or a live site?

    Best regards,
    Mike

    in reply to: Looking for some assistance with menu indicators #1161208

    Hi,
    Glad to hear, and it looks nice.
    We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Adding another image next to logo #1161207

    Hi,
    Is the css that @Guenni007 not working in some languages, or do you want it to work only in some languages?

    Best regards,
    Mike

    in reply to: Revolution slider #1161206

    Hi,
    Sorry, I do not see the space at the bottom of your slider on your homepage, on mobile or desktop. Please see the screenshots in Private Content area. What browser and OS are you using?
    To hide the slider on mobile, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) { 
    #revolutionslider_1 {
    	display:none !important; 
    }
    }

    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 18,121 through 18,150 (of 34,221 total)