Forum Replies Created
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Hi,
Thank you for the login, please include a DropBox link in the Private Content area to your copy of Enfold so we can try.
If you also include ftp access we will be able upload that way too.Best regards,
MikeHi,
Glad to hear you have sorted this out. Thank you for using Enfold.Best regards,
MikeHey adamghart,
Glad to hear, thanks for using Enfold.
For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start a new thread and we will gladly try to help you :)Best regards,
MikeHey kikosanchezestudio,
Sorry for the late reply, typically the Simple Image Sizes plugin works well, did you regenerate the images after you made the change?
Also note that the image you want to change may not be the “featured image”, for example when I change my posts to have no sidebars the featured image is using the “entry_without_sidebar size” in Simple Image Sizes options. Your image is very large so perhaps it’s the “extra_large size” in the options.Best regards,
MikeHey Real-3D,
Sorry for the late reply, I assume that your mouse wheel button is programmed to do that, as mine is not.
But I believe this solution will work for you, or perhaps one of these.Best regards,
MikeHey dorisb123,
Sorry for the late reply, for mobile the scroll to top button is hidden but adding this css will show it:@media only screen and (max-width: 767px){ .responsive #scroll-top-link { display: block !important; } }On your example site the mobile menu is always at the bottom, so do you want your menu fixed to the bottom and always showing, or only show when you reach the bottom?
I believe you can add a sub-menu and use this css:#top .av-submenu-container { position: fixed !important; bottom: 0 !important; height: auto; }Best regards,
MikeDecember 1, 2019 at 2:14 am in reply to: Portfolio grid – only select certain entries to show #1161527Hey bauchope,
Sorry for the late reply and thanks for the login, but I’m not sure where your element is or which portfolios you want to choose, but to achieve this:

you should hold down the control key while clicking the portfolios you want to choose, that is on a Windows OS at least.Best regards,
MikeHey psipi,
Sorry for the late reply, so as I was not sure which button you are working on I choose the “Anything Is Possible™” button as an example.
Right now you have an inline background-color, this will need to be removed because inline styles win over stylesheets, and the button has a transition and hover opacity.
Otherwise, this css should work for you:#top #wrap_all #main .button-blacksuperpsi a,#top #wrap_all #main .button-blacksuperpsi a:hover { background-color: transparent !important; border-radius: 30px !important; text-decoration: none !important; color: #fff; } #top #wrap_all #main .button-blacksuperpsi a:hover { border: 3px solid green !important; }Are you using the Advanced Layout Builder to create your buttons, or the builder shortcode?
I don’t recommend using csshero, it can make debugging your css harder, but some people like it.Best regards,
MikeHi,
Sorry for the late reply, I have carefully read your messages and followed your links, but I was not able to recreate your error, I was able to put an item into the cart and checked the item links back to the item, I was also able to edit the item which sent me back to the item, I also created an account to purchase and then on the payment page the item was correct.
In all cases the item was correct, please see the screenshots in the Private Content area.
So perhaps I am not following correctly, please try creating a video so I can follow along and recreate your error.Best regards,
MikeHi,
Sorry for the late reply, your logo seemed correct to me on the first load but on the second load it changed to 198px wide giving the squashed look. I found that a javascript (data-pagespeed-no-defer) is loaded in the logo link, which could be part of the issue.
Did you mean to put a script there? I recommend moving it to your header.Best regards,
MikeHey Blue_Bear,
Sorry for the late reply, it looks like your slider is not showing because it is trying to load an insecure script fromhttp://sa.kewego.com/swf/p3/epix.swfif this is correct try changing the link to a https
For the header please try disabling Autoptimize and your caching plugin and the Enfold Theme Options > Performance > JS & CSS file merging and compression and clear your browser cache, If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.Best regards,
MikeHey Aniona,
Sorry for the late reply, and thanks for the screenshots, please try entering the number 2 because the number should be the place in the order, not it’s ID.Best regards,
MikeHi,
Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top #main .avia-video .av-click-to-play-overlay { z-index: 100 !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the late reply, it looks like this page is using a different menu with the Zen Menu Logic plugin, have you tried not using the Zen Menu Logic on this page, like the other page?
I didn’t want to try because I received a warning that the WPML plugin was translating and it could be lost if changes were made.Best regards,
MikeHey Jaispirit,
Sorry for the late reply, do you want to add menu items to the mobile menu, or do you want the mobile menu to show up to 1024px?Best regards,
MikeNovember 30, 2019 at 10:56 pm in reply to: Latest update broken the Styling and will not save any changes #1161500Hi,
Sorry for the late reply and thanks for the links, you don’t need to update the child theme, only the parent theme, which I see you have done.
I compared your live site and demo site and found no difference, so I assume you were able to restore your css?Best regards,
MikeHey r2chh,
Sorry for the late reply, I was not able to login so please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.home #av-extra-columns > div > div > div > div { flex-wrap: nowrap !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeNovember 30, 2019 at 10:03 pm in reply to: class-grecaptcha.php on line 490 Error After Activating Enfold #1161494Hey SlmnB,
Sorry for the late reply, the error is referring to the recaptcha keys, so either your site key or your secret is wrong or empty.Best regards,
MikeHey Bruno,
Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#av-burger-menu-ul > li.menu-item-30 > a { pointer-events: none !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHi,
Please include a screenshot of what you are seeing, I have included one in the Private Content area above.Best regards,
MikeHi,
Thanks for the feedback and the login. I see your sliders with the text layers at 200px, 225px, and 250px.
In my tests on Chrome on Windows, mobile, tablet, and desktop all look good. I assume you cleared your browser cache, so please include screenshots of what you are seeing in the Private Content area to point out what I must be missing.
Thank you.Best regards,
MikeHey Mike1050,
Sorry for the late reply, and thank you for the login. When I logged in your homepage showed the “Block Editor” with the Enfold shortcode within a “shortcode” block, is this how you work on your pages?
Please see the screenshot in the Private Content area. I only ask because typically the last used editor state is the one shown.
I see that you have 2 empty grid rows and 2 empty color sections, I assume that this is where your missing content was?I’m not sure why the WordPress Revisions didn’t work properly, unfortunately, I don’t believe your content is going to be recoverable. Typically when the Advanced Layout Builder elements break or content disappears, this is due to unclosed html tags used in the title fields, for example, often people wish to make the titles bold but they use
<strong>Title<strong>instead of<strong>Title</strong>but since you now have missing content I’m not sure if this was the case.But the new WordPress “Block Editor” is the cause for your messages:
There is an automatic backup of this Post, which is more recent
This page is asking you to confirm that you want to leave – data you have entered may not be savedThis is because the new WordPress “Block Editor” is trying to automatically save every few moments whether you have made changes or not. This can be annoying unless you keep this in mind, you can use the Classic Editor option within the theme panel:

Otherwise, if you made no changes please don’t save when prompted on exit.
Sorry I couldn’t be more help and restore your page.Best regards,
MikeHey John,
Sorry for the late reply, I have taken a look at your homepage backend after disabling your Classic Editor plugin and found the Text Block element worked correctly. Please see the screenshot in Private Content area.But I did notice that the text element “Element Preview” didn’t show the text, is this what you are referring to?
I don’t believe it is as the WordPress “Default Editor” doesn’t have an “Element Preview”, yet this is working correctly on my localhost site with no plugins, so if it is, please try disabling you plugins to see if that helps.I would like to point out that you don’t need the plugin to use the Classic Editor, because the theme includes this option in the theme panel at the bottom of the theme options page:

Best regards,
MikeNovember 30, 2019 at 11:53 am in reply to: two elements with id="avia-menu" (accessibility issue) #1161446Hi,
Thanks @Guenni007, @codemonkeynorth, I can not reproduce the error, if you still find the error please include a link to your site.
Perhaps you are using an older version or you updated by overwriting the theme via FTP?Best regards,
MikeHi,
Sorry for the late reply, I believe you can target these individual team pages with this css,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.parent-pageid-4155 #wrap_all #main .main_color.container_wrap { background-color: orange !important; }Since all of these team pages are child pages to “4155” you can use the class
.parent-pageid-4155instead of the page id of each page.
After applying the css, Please clear your browser cache and any cache plugin and check.
Also try disabling Enfold Theme Options > Performance > JS & CSS file merging and compression temporarily to clear the built-in file merging and compression.Best regards,
MikeNovember 29, 2019 at 1:32 pm in reply to: Horizontal gallery one click to scroll horizontally #1161222Hey Bruno,
Sorry for the late reply, so as I’m looking at your pages on desktop, and as I understand your issue, the galleries are not scrolling horizontally with one click, they seem to require two clicks, and then they work correctly with a single click.
Investigating your page without an admin login, I don’t see any plugins used, but I see a script called that contains “ignore right click”
So assuming you have tried disabling all plugins, or that you have no plugins, I would like admin access to investigate this further because I have not been able to recreate this issue on my local site.
Please include an admin login in the private content area so we can take a closer look.
Also, is this a test site or a live site?Best regards,
MikeNovember 29, 2019 at 12:17 pm in reply to: Looking for some assistance with menu indicators #1161208Hi,
Glad to hear, and it looks nice.
We will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Is the css that @Guenni007 not working in some languages, or do you want it to work only in some languages?Best regards,
MikeHi,
Sorry, I do not see the space at the bottom of your slider on your homepage, on mobile or desktop. Please see the screenshots in Private Content area. What browser and OS are you using?
To hide the slider on mobile, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 767px) { #revolutionslider_1 { display:none !important; } }After applying the css, Please clear your browser cache and check.
Best regards,
Mike -
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