Forum Replies Created

Viewing 30 posts - 17,851 through 17,880 (of 34,221 total)
  • Author
    Posts
  • in reply to: help updating theme to most recent version #1168365

    Hey bobfurgo,
    Thanks for the login and ftp access, I renamed your current parent theme to “enfold-old” via ftp then I uploaded the new “enfold” via ftp and checked that your site is working correctly. Please also check for yourself carefully.
    Once you are happy, you (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” via ftp and then refresh your page.

    Best regards,
    Mike

    in reply to: Shadow Effect CSS #1168363

    Hey algkent,
    Here is the effect your css is giving me (bottom one)
    2019-12-20-181154
    So if you are adding this into your Quick CSS then perhaps you are not targeting the element correctly, if you are adding it into your stylesheet directly, then you need to save your theme settings to update the compresed css file that was built with the Enfold Theme Options > Performance > JS & CSS file merging and compression setting, if you have it turned on.
    Otherwise please post the full css code and link to the element page so we can check.

    Best regards,
    Mike

    in reply to: Social Icons dissapeared #1168361

    Hey RezNation,
    This is due to a file change in WordPress v5.3.1, the dev team has released this fix for the missing icons, please upload the following file via FTP to
    \enfold\framework\php\function-set-avia-frontend.php
    https://www.dropbox.com/s/gmbg5202rjz1vou/function-set-avia-frontend.php?dl=0
    Please save a copy of your old file should you encounter an upload error.
    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: How do I show portfolio categories on a portfolio item? #1168360

    Hi,
    Thanks for testing, and sorry, I don’t know what I was thinking 🤦‍♂️
    Anyways the portfolio item is built with the Advanced Layout Builder so you have to add the excerpt manually in the excerpt field at the bottom of the page for it to show in the search results.
    2019-12-20-175042
    2019-12-20-175130
    Sorry for that, please give this a try.

    Best regards,
    Mike

    in reply to: Change name of Avia layout builder on page builder #1168359

    Hi,
    I just tested it on my localhost and it is working, perhaps I confused you by using the text “Enfold Builder”, I changed it to “Bob’s Builder”, please use this script and then clear your browser cache and check again.

    function custom_rename_script(){
        ?>
        <script>
      jQuery(window).load(function(){   
        jQuery("#avia_builder h2.hndle.ui-sortable-handle span").text("Bob's Builder");
      });
      </script>
        <?php
        }
    add_action('admin_head', 'custom_rename_script');

    2019-12-20-173558

    Best regards,
    Mike

    in reply to: Remove Enfold logo in General Styling – Main Menu #1168358

    Hi,
    I couldn’t login because I don’t have the .htaccess password but I was able to download your “logo” via ftp, I assume it was not working for you due to caching? Anyways I wrote this script for your child theme to replace the theme panel demo logo, the script only fires in the WordPress admin panel. You will need to upload your image somewhere safe like the media library and change the url in the script, then add the script to your child theme functions.php file in Appearance > Editor:

    function custom_pr_logo(){
        ?>
        <script>
        (function($){
        $(document).ready(function(){
        $("#wpbody-content #pr-logo").attr("src","http://test.test/wp-content/uploads/2019/12/logo_modern.png");
        });
        })(jQuery);
        </script>
        <?php
    }
    add_action('admin_head', 'custom_pr_logo');

    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Noindex on social media button #1168344

    Hi,
    Sorry for the late reply, to add rel='nofollow' to the social icons at the top of your page you will need to edit line 167 of \enfold\includes\helper-social-media.php
    look for:

    $html .=	"<a {$blank} {$aria_label} href='" . esc_url( $icon['social_icon_link'] ) . "' " . av_icon_string( $icon['social_icon'] ) . " title='{$display_name}'>";

    change to:

    $html .=	"<a {$blank} rel='nofollow' {$aria_label} href='" . esc_url( $icon['social_icon_link'] ) . "' " . av_icon_string( $icon['social_icon'] ) . " title='{$display_name}'>";

    To add the rel='nofollow' to the “Share this entry” at the bottom of your post edit line 436, look for:

    $this->html .=			"<a {$blank} {$aria_label} href='" . esc_url( $share['url'] ) . "' " . av_icon_string( $icon ) . " title='' data-avia-related-tooltip='{$name}'>";

    change to:

    $this->html .=			"<a {$blank} rel='nofollow' {$aria_label} href='" . esc_url( $share['url'] ) . "' " . av_icon_string( $icon ) . " title='' data-avia-related-tooltip='{$name}'>";

    But you can’t override a helper function inside a child theme. The override will only work for template files such as the header.php, loops, templates etc. So please make these changes to the parent theme.
    Please save a copy of your original file as a fallback.

    Best regards,
    Mike

    in reply to: fullscreen slider fallback image flashes before video #1168341

    Hey darrenheld2,
    Sorry for the late reply, it looks like your video is hosted on YouTube, is this correct? The image is showing while the video is being loaded, typically this is not seen. Have you tried hosting the video on your site so it will load quicker?

    Best regards,
    Mike

    Hey operaghostit,
    Sorry for the late reply, for your first question, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .av-masonry span.pagination-meta {
    	display: none !important;
    }

    For your second question, I tested replacing the words “load more” with an image of a rocket, which worked well, so you can use this css in your Quick CSS field and replace my url with one to your image:

    a.av-masonry-pagination.av-masonry-load-more,a.av-masonry-pagination.av-masonry-load-more:hover {
      background-image: url(https://test.test/wp-content/uploads/2019/12/rocket.png);
      height: 40px;
      background-size: contain;
      background-repeat: no-repeat;
      background-position: 50% 50%;
      color: transparent;
      }

    2019-12-20-144632
    If you would like help adjusting the css please link to your page and the image you would like to use.

    Best regards,
    Mike

    in reply to: several changes in fonts #1168317

    Hi,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .av-subheading.av_custom_color {
        opacity: 1 !important; 
    }

    this rule is general in case you had other sub-headings that you needed to be corrected, but if you find it is effecting sub-headings that you don’t want, then add a custom class to the element and we will help adjust the css.

    Best regards,
    Mike

    in reply to: How do I show portfolio categories on a portfolio item? #1168108

    Hi,
    Yes, I understand, if it is the above function causing the error then perhaps we can rewrite it, but please test without the function so we can isolate the error.

    Best regards,
    Mike

    in reply to: Demo not working #1168105

    Hi,
    Thank you for the login,
    1) I see that you are missing the icons in the icon box, this is due to a file change in WordPress v5.3.1, the dev team has released this fix for the missing icons, please upload the following file via FTP to
    \enfold\framework\php\function-set-avia-frontend.php
    https://www.dropbox.com/s/gmbg5202rjz1vou/function-set-avia-frontend.php?dl=0
    Please save a copy of your old file should you encounter an upload error.
    Then clear your browser cache and any cache plugin, and check.
    2) I was able to change two of the headings, please check.
    3) the layout of both pages are stretched for me, did you already correct this?

    Best regards,
    Mike

    in reply to: Odd 403 issue when including PDF link and image #1168099

    Hi,
    Ok, shall we keep this open until you can update the php, or close it and open a new one if needed?

    Best regards,
    Mike

    in reply to: Social media icons missing #1167737

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Sorry this is/was the intended behavior all along, Safari and Chrome announced last year that they are not supporting auto playing video on mobile, thus the need for a fallback image. It was the error that seemed to show the video on mobile on your site.
    Please try using the layerslider as your slider.

    Best regards,
    Mike

    in reply to: How do I show portfolio categories on a portfolio item? #1167725

    Hi,
    Thank you, in this search result the categories are showing and the content div is empty, this looks to be related to the function at the start of the thread. Does the search results show correctly when the function is removed?

    Best regards,
    Mike

    Hi,
    I will ask for the team to take a look and see if they also see your issue. Thank you for your patience.

    Best regards,
    Mike

    in reply to: Slider gone after Update #1167702

    Hi,
    Please include an admin login & FTP access in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Social Icons not displaying in Widget area after fix #1167290

    Hi,
    That is fine :)

    Best regards,
    Mike

    Hi,
    Opps, I just noticed that you had said to go ahead with the 2017 demo install, but I will wait for your feedback on the file test as I don’t want to do anything while you may be testing.

    Best regards,
    Mike

    in reply to: URGENT Whitespaces don't work anymore #1167284

    Hi,
    Sorry for the late reply, I’m asking for a team member with Safari to check. Thank you for your patience.

    Best regards,
    Mike

    in reply to: Social Icons not displaying in Widget area after fix #1167282

    Hey Thomas,
    Thanks for the feedback and the link. I assume that you have already removed the “temp css” fix and this still occurs?
    Please include an admin login & FTP access in the Private Content area.

    Best regards,
    Mike

    in reply to: Social media icons missing #1167279

    Hi,
    @thinkjarvis Thank you for the feedback, I will reply to your new thread.

    Best regards,
    Mike

    Hi,
    I just found a similar issue with the slideshow_layerslider.php file that was just changed for our next version, if you don’t mind testing with PHP v7.4 it may solve this issue.
    Please try the file in the Private Content area by replacing:
    /enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php
    Please keep a copy of your current file as a fallback.

    Best regards,
    Mike

    Hi,
    Thank you for the feedback, glad to hear that it is sorted out now. I will report that the LayerSlider doesn’t seem to be v7.4 compatible to the dev team so they can get in touch with the layerslider team.
    Please let us know if you are able to import the demo alright or if you need help with it, otherwise, let us know if we should close this thread.

    Best regards,
    Mike

    in reply to: Icon Grid, Could i add a customerized icon? #1167268

    Hi,
    Thank you, I see that the icons are in .svg format, so now you can upload them to fontello.com to create your icon pack.
    You see fontello.com changes them into a font file which is what the theme uses.
    But note that the result will be black and white icon fonts and looking at the .svg files you sent I see they are in color, so I’m thinking you would like to use colored icons, correct?

    In this case, we will change course and use css to add your color icons. So the first step is to convert your .svg into .png because WordPress doesn’t allow .svg uploads into the media library without a plugin.
    Then we will add this css in the General Styling > Quick CSS field:

    .avia-icon-grid-container li:nth-child(1) .avia-icongrid-icon {
    background-image: url(https://test.test/wp-content/uploads/2019/12/rocket.png);
    height: 40px;
    background-size: contain;
    background-repeat: no-repeat;
    background-position: 50% 50%;
    }
    .avia-icon-grid-container li:nth-child(1) .avia-icongrid-icon .icongrid-char:before { display: none; }

    This css targets the first icon in the Icon Grid element with the image in the url. So please change the url and change the number in li:nth-child(1) to the one you want to taget. This means that you will copy this code three times to change three icons.
    2019-12-18-064110
    If you need so help targeting many of these please include a link to your page and we can help more.

    Best regards,
    Mike

    in reply to: How do I show portfolio categories on a portfolio item? #1167242

    Hi,
    Sorry, I’m not sure what you mean, please see the screenshot in Private Content area of what I’m seeing in the search results, which is a title, date, comments, category breadcrumbs, & excerpt. I’m not sure which items on your site are portfolios.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, I don’t believe that the ftp access is pointing to the correct install, the theme directory doesn’t include enfold and the plugin directory doesn’t match the plugins showing in the WordPress panel, please check.
    So I was not able to try uploading the theme again, but I did find this error one other time in the past due to a plugin called SIMPLE HISTORY, which tracks user changes in the admin, so I tried disabling your plugins without success, but I notice that in the ftp access, which I assumed was wrong, there is a plugin “user role editor” which I believe is normally hidden to most users and has a similar function. Does this install have such a plugin?
    I also note that you are using PHP v7.4.0, please try downgrading to v7.3, just to rule this out.
    So please check the ftp access as I would still like to upload the theme again.
    Also, you asked for the “Default demo” but this demo doesn’t include all of the demo images and content, I recommend the “2017 demo” because it does, and it highlights all of the elements better, please see or demos here

    Best regards,
    Mike

    Hi,
    Sorry, I’m not sure why you are experiencing this, what browser are you using? Please check that zoom is not turned on in one of them, and I assume that they are both the same browser.
    I created a video for you in the Private Content area of what I’m seeing.

    Best regards,
    Mike

    Hi,
    Sorry, I’m not seeing this. Here is the info on your two sites, pink is margin, green is padding, and blue is the content
    2019-12-17-103823

    Best regards,
    Mike

Viewing 30 posts - 17,851 through 17,880 (of 34,221 total)