Hi,
Sorry I’m not sure why your hosting provider asks the server name and port, as this is your server and port. There is no part of the theme running on our server?
For your cURL error I see that you are using the Really Simple SSL plugin and they have this post explaining how to solve the cURL error cURL is a part of the PHP install and it is suggested to update the PHP version and change the “timeout” or check your mod_security module and firewall which may be blocking the cURL request. This must be done by your hosting provider.

Best regards,
Mike

Hi,
Sorry for the late reply, and thanks for the login. I tested @Guenni007 script on your page by adding only the script part to a code block element between script tags and found it to be adding the caption below the image’s lightbox popup. Here is a screenshot:

This is what you wanted correct?
I left the script and code block on your page so you can test, you can remove by deleting the code block element that is under your full-width easy slider.
If you find this is what you wanted you can remove the code block and add the full code snippet from @Guenni007 above to your child theme functions.php file in WordPress > Appearance > Editor , you only need to change the second line to

if(is_page(3178)){

as this is your page ID.

Best regards,
Mike

Hi,
Sorry for the late reply, I took a look at your /special-report-research/ page and found in your technical data of your report the “less-than” signs broke the page shortcodes, so to correct I replaced all of the less-than signs with this html:

<span class="lthan"></span>

and added this css to your Enfold Theme Options > General Styling > Quick CSS field:

span.gthan:before {
  content: ">";
}
span.lthan:before {
  content: "<";
}

and now the page is showing correctly. Please try this for any other pages that might have the error.
Please note that when you add this html to your text element, please add it through the “text” tab and not the “visual” tab:

If you are using the “greater-than” sign on any pages please use this html instead:

<span class="gthan"></span>

Best regards,
Mike

Hi,
Sorry for the late reply, I added this css to your Quick CSS:

.av-social-link-whatsapp a::before {
    font-family: 'entypo-fontello';
    content: '';
}

The WhatsApp icon is now showing, please clear your browser cache and check.

Best regards,
Mike

Hi,
Sorry for the late reply, I Enabled the Avia Layout Builder Debugger and found the image in the shortcode and removed it. I’m not sure how this occurred but if you find it again we will be happy to assist. I see that you have many saved templates in the Advanced Layout Builder, so if this section was from a template then there is a chance the template contains the error.

Best regards,
Mike

Hi,
Sorry for the late reply, Try adding this code to the end of your functions.php file in Appearance > Editor:

function remove_excerpt_from_archive(){
  ?>
  <script>
(function($){
  $(document).ready(function(){
  $('.archive').each(function() {
    $(this).find( '.entry-content' ).remove(); 
    $(this).find( '.big-preview' ).remove();
});
});
})(jQuery);
</script>
<?php
}
add_action('wp_footer', 'remove_excerpt_from_archive');

It will remove the excerpt and featured image from the archive pages and leave the title and meta, I was not sure if you wanted the meta or not, here is a screenshot:

Best regards,
Mike

Hi,
Sorry for the late reply, I didn’t find the menu item ‘discover, wireless sensors’ in your mega menu and I’m not sure if you want to add an icon next to your mega menu text or replace the text with an icon, so I will show you both solutions.
To add an icon before the mega menu text we will use the following css, note that each menu item has a different ID, so adjust to target each item along with the icon code and color.

#menu-item-3487 > .mega_menu_title > a:before {
  content: "\e894";
  font-family: entypo-fontello;
  color: #3ec607;
  position: relative;
  padding-right: 5px;
}

To replace the menu text with an icon use this css:

#menu-item-3488 > .mega_menu_title > a {
	color: transparent !important;
}
#menu-item-3488 > .mega_menu_title > a:before {
  content: "\e8a7";
  font-family: entypo-fontello;
  color: #3ec607;
  position: relative;
  padding-right: 5px;
}

Here is what these would look like:

you can add the above css to your Enfold Theme Options > General Styling > Quick CSS field to test, please be sure to clear your browser cache after adding.

Best regards,
Mike

Hi,
Sorry for the late reply, when I test the Accordeon Slider on a clean install with no demos installed the default setting for the Caption Title Header for the Accordeon Slider is a dark overlay with white text.
The same is true for the Enfold Default Demo
and for the Enfold 2017 Demo
So I’m not sure why you are getting a different result, but we are more than happy to help you adjust the colors to suit your needs.

Best regards,
Mike

Hi,
Sorry for the late reply, the blue quotation mark and closing HTML tag is from a markup error in the Enfold Theme Options > Privacy and Cookies > Auto Reload Page setting, turning this off solves and the markup has been corrected in the upcoming update.
You can also correct by replacing \enfold\includes\helper-privacy.php with the version in the Private Content area via FTP.
Please save a copy of your original as a fallback.

Best regards,
Mike

Hi,
Sorry for the late reply and thanks for the login, I was going to add the Avia Layout Builder Debugger code for you, but I see that it is already added.
But when I look at the pages I don’t see a difference from the backend and the frontend, and the shortcode parser is not reporting an error, nor am I seeing any other errors. Please include a screenshot of the error. You can add screenshots by uploading your images to a service such as postimages.org and pasting the html code, or link given in your post or Private Content area.

Best regards,
Mike

Hi,
Please include an admin login in the Private Content area so we can investigate further, and post which plugins are causing this crash.

Best regards,
Mike

Hi,
Sorry for the late reply, The login didn’t work for me, please check. I see that your social icon is not showing right now, I believe this is due to an error we identified from a file change in WordPress v5.3.1, the dev team has released this fix for the missing icons, please upload the following file via FTP to
\enfold\framework\php\function-set-avia-frontend.php
https://www.dropbox.com/s/gmbg5202rjz1vou/function-set-avia-frontend.php?dl=0
Please save a copy of your old file should you encounter an upload error.
Then clear your browser cache and any cache plugin, and check.
Then your icon should show. Your css above is not quite right, it looks like you want a round gold background color for the icon before hover, is this correct?
If so Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field instead:

#top #wrap_all .av-social-link-linkedin a {
    color: #fff; 
    background-color: #d8b98a; 
}

If you only want it for on hover, try this css:

#top #wrap_all .av-social-link-linkedin:hover a {
    color: #fff; 
    background-color: #d8b98a; 
}

this is the standard blue on hover color for linkedin

#top #wrap_all .av-social-link-linkedin:hover a {
    color: #fff; 
    background-color: #419cca; 
}

If you are adding your css to your child theme stylesheet and the changes are not showing, then you probably have Enfold Theme Options > Performance > JS & CSS file merging and compression turned on and need to save your theme settings to rebuild your compressed css file for the changes to show. To do this try going to your Quick CSS and add a blank space and the save your theme settings. Then clear your browser cache and check.

Best regards,
Mike

Hi,
Glad to hear this helped. I believe this may be related to this in css3 Merry Christmas and have a Happy New Year.

Best regards,
Mike

Hi,
Thank you for the screenshot, I see that this is from your homepage but I’m not able to find this on your page, I did find it on the page at the url in the Private Content area. So the class for the thrive optin boxes is .thrv-leads-form-box
So please try this css:

.thrv-leads-form-box {
    box-shadow: 0px 10px 75px 0px rgba(0,0,0,0.50), 0px 10px 50px 0px rgba(0,0,0,0.5);
}

Best regards,
Mike

Hi,
*update*
I found that if the featured image slider’s post off-set is enabled it brakes the layout, so please create a new events category with only the items you want to show right now and then pick that category in the featured image slider so you won’t be using the off-set.
For the off-set you can use “Do not allow duplicate posts on the entire page (set offset automatically)”

Best regards,
Mike