Hey gretabeneforti,
Sorry for the late reply and thanks for the login, I took a look at your contact form and moved your email to the front of the list and added mine to the end and then sent a test that I received in my Gmail spam box, but I did get it, I assume that you have checked your spam box?
So you mail is sent-by: nereide.dnshigh.com and signed-by: francescopagani.com, which seems good, but I don’t see how you have setup your WordPress mail with your mail server. Meaning that typically you would use a plugin to connect to the ssl mail server, was this done by your webhost?
So often a mail server will mark mail as spam if it was sent without logging in, but I’m assuming your webhost did set this up because I got the email signed by you.
Another issue can be some mail servers will mark emails as spam if they don’t have “reply-to” or other mail headers, each webhost can be different.
So if you didn’t get the test email, and you checked your spam box, then please ask your webhost if there is a spam log that shows why, and ask if you need any certain headers in your messages.
Since you said the 4 other addresses are getting the emails, it makes sense that this is related to the mail server.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Sorry for the late reply and thanks for the login and links, but I’m not sure what the issue is, I see that on each page your content is 100% wide with images and text.
I see your table created in the text element, and I assume this is one that you “created manually” instead of using the “table element” but I’m not sure what you mean that you can’t add a table directly under a title? For a title would you use a special heading or a text element?
Do you mean there is too much padding or margin?
Perhaps if you can create a test page/post with a title and table the way you would like to so we can see the issue we can help adjust so you can do this in the future without the issue.

Best regards,
Mike

Hey Andi,
Sorry for the late reply and thanks for the login, I added this css into your Quick CSS to only show the burger up to 1023px and your main menu to start showing at 1024px, which I found to be the size that it shows well at, please clear your browser cache and check.

@media only screen and (max-width: 1023px) { 
	ul#avia-menu > li.menu-item-top-level {
		display: none !important;
	}
	.av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}

Best regards,
Mike

Hey micha_media,
Sorry for the late reply, I have examined your page and found with your grid row container (q:1) you are using two elements with the same ID, one with 1/2 columns and the other with 1/3 columns, so based on the Element Visibility options you have set you seem to want the 1/2 columns to show stacked for 768px (iPad/Tablet) if so Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top.home #wrap_all #kontaktelement_1.av-desktop-hide.av-small-hide.av-mini-hide .no_margin.av_one_half {
    width: 100% !important; 
    display: block !important; 
}
#top.home #wrap_all #kontaktelement_1.av-desktop-hide.av-small-hide.av-mini-hide .no_margin.av_one_half > .flex_cell_inner {
	    transform: translate(25%, 100%);
}

After applying the css, Please clear your browser cache and check.
For (q:2) please try this css:

@media only screen and (min-width: 767px) and (max-width: 770px) { 
#top.page-id-123 #av-masonry-1 h3.av-masonry-entry-title.entry-title {
	    font-size: 20px!important;
}
}

the font-size was set by your child theme to 26px, so 20px seems to work well, but feel free to adjust to suit.
For (q:3) please enable the two articles for 768px so we can adjust.

Best regards,
Mike

Hey frankic,
Sorry for the late reply, to show the shopping cart button please go to Enfold > Shop Options then set the Header Shopping Cart Icon to the third option, attached to the main menu.

Expected results:

If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.

Best regards,
Mike

Hey Munford,
Sorry for the late reply, your image hover opacity is occurring with this css:

body .flex_column.avia-link-column.avia-link-column-hover:hover {
    opacity: 0.8;
}

You can change this value and add an !important; to the css like this:
opacity: 1 !important;

Best regards,
Mike

Hi,
Thanks for your css, I added a flat png image to each one, please try added this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

/* Tab 1 */
.av-accordion-bg-multi .av_toggle_section:nth-child(1) .toggler {
background: #ffb600;
}
.av-accordion-bg-multi .av_toggle_section:nth-child(1) .toggler:before {
content: url(https://img.icons8.com/flat_round/20/000000/bird--v1.png);
padding-right: 5px;
}
/* Tab 2 */
.av-accordion-bg-multi .av_toggle_section:nth-child(2) .toggler {
background: #ee7623;
}
.av-accordion-bg-multi .av_toggle_section:nth-child(2) .toggler:before {
content: url(https://img.icons8.com/flat_round/20/000000/falcon.png
);
padding-right: 5px;
}
/* Tab 3 */
.av-accordion-bg-multi .av_toggle_section:nth-child(3) .toggler {
background: #d50037;
}
.av-accordion-bg-multi .av_toggle_section:nth-child(3) .toggler:before {
content: url(https://img.icons8.com/flat_round/20/000000/owl--v1.png
);
padding-right: 5px;
}
/* Tab 4 */
.av-accordion-bg-multi .av_toggle_section:nth-child(4) .toggler {
background: #e64783;
}
.av-accordion-bg-multi .av_toggle_section:nth-child(4) .toggler:before {
content: url(https://img.icons8.com/flat_round/20/000000/pinguin--v1.png
);
padding-right: 5px;
}
/* Tab 5 */
.av-accordion-bg-multi .av_toggle_section:nth-child(5) .toggler {
background: #923a7f;
}
.av-accordion-bg-multi .av_toggle_section:nth-child(5) .toggler:before {
content: url(https://img.icons8.com/flat_round/20/000000/unicorn.png
);
padding-right: 5px;
}
/* Tab 6 */
.av-accordion-bg-multi .av_toggle_section:nth-child(6) .toggler {
background: #0071ce;
}
.av-accordion-bg-multi .av_toggle_section:nth-child(6) .toggler:before {
content: url(https://img.icons8.com/flat_round/20/000000/stork.png
);
padding-right: 5px;
}
/* Tab 7 */
.av-accordion-bg-multi .av_toggle_section:nth-child(7) .toggler {
background: #00a6ce;
}
.av-accordion-bg-multi .av_toggle_section:nth-child(7) .toggler:before {
content: url(https://img.icons8.com/flat_round/20/000000/butterfly--v1.png
);
padding-right: 5px;
}
/* Tab 8 */
.av-accordion-bg-multi .av_toggle_section:nth-child(8) .toggler {
background: #37b30e;
}
.av-accordion-bg-multi .av_toggle_section:nth-child(8) .toggler:before {
content: url(https://img.icons8.com/flat_round/20/000000/insect--v1.png
);
padding-right: 5px;
}
/* Tab 9 */
.av-accordion-bg-multi .av_toggle_section:nth-child(9) .toggler {
background: #129605;
}
.av-accordion-bg-multi .av_toggle_section:nth-child(9) .toggler:before {
content: url(https://img.icons8.com/flat_round/20/000000/pig--v1.png
);
padding-right: 5px;
}
/* Tab 10 */
.av-accordion-bg-multi .av_toggle_section:nth-child(10) .toggler {
background: #5b6670;
}
.av-accordion-bg-multi .av_toggle_section:nth-child(10) .toggler:before {
content: url(https://img.icons8.com/flat_round/20/000000/panda--v1.png
);
padding-right: 5px;
}
/* Tab title color */
.av-accordion-bg-multi .toggler,
.av-accordion-bg-multi .toggler.activeTitle:hover {
color: #FFF;
border:none;
}
/* Hide default icon */
.av-accordion-bg-multi .toggle_icon {
display: none;
}
.av-accordion-bg-multi .toggler {
padding-left:20px;
font-size: 18px;
font-weight: bolder;
}
/*Toggle content area */
.av-accordion-bg-multi .toggle_content {
background: #f2f6fa;
}

and adjust the images to what you want to use, After applying the css, Please clear your browser cache and check.
Expected results:

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Thank you for the link to your page, as I understand your question you would like to replace the “plus” icon with a custom .png
I was not sure which image you want to use so I picked a blue plus sign and added your page ID to the css so it won’t interfere with other pages, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top.page-id-1419 span.toggle_icon:before {
	content: url(https://img.icons8.com/officel/20/000000/plus-math.png);
}
#top.page-id-1419 span.vert_icon,#top.page-id-1419 span.hor_icon {
	display: none !important;
}

Expected results:

you can change the image in the url in the css to your image.
After applying the css, Please clear your browser cache and check.

Best regards,
Mike

Hi,
Sorry for the late reply, I have taken a look at your page and your image “Heartbeat Monitors” is 41px-80px so this is why it is showing taller than wide, if your images were square they would be consent. If we use css to make all of the products show the same size the images would be distorted.
If you would like to try anyways, please add this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.product-category.product,.product-category.product a {
height: 300px !important;   
max-height: 300px !important; 
}

Best regards,
Mike

Hi,
I will be happy to help, the latest version of Enfold is 4.7.3, try going to your Theme Forest account and download the latest version, and upload it to DropBox or something similar and attach FTP access in the Private Content area.
Please also update all or your plugins and your WordPress, Please look at your WordPress > Dashboard > Updates
I see the css you added is working now, please see the screenshot in the Private Content area, perhaps you just need to clear your browser cache. Just to be clear right now we are working on making sure your site is full-width for desktop, right?

Best regards,
Mike

Hi,
Thank you for your feedback, lets try something different, using the shortcode wand get the shortcode for a icon like this:

[av_font_icon icon='ue808' font='entypo-fontello' style='' caption='' size='40px' position='center' color='' link='' linktarget='' animation='' id='' custom_class='' av_uid='' admin_preview_bg=''][/av_font_icon]

and enter it into a menu “Navigation Label” replacing the menu title like this:

Then assuming this is #menu-item-3274 we will add this Quick CSS to add the title under the icon:

#menu-item-3274 span.av-icon-char::after {
  content: "Home";
  font-size: 10px !important;
  display: block;
  line-height: 1px;
}

#menu-item-3274 > a > span.avia-menu-text > span {
   line-height: 40px;
}

Since your menu is much larger the css may be a little different, can you include an admin login so we can adjust this for your site?

Best regards,
Mike

Hi,
Thank you for the login, I believe that this issue may be related to your old versions of Enfold and WooCommerce, please try updating your Theme and plugins. To update your theme you will need to Enter a valid Envato private token in the theme update option.
Otherwise, you can try this Quick CSS solution which will give you a min-width of 1440px for desktop on products, which I believe you are looking for.

@media only screen and (min-width: 1440px) { 
#top .template-shop .container {
	min-width: 1440px !important; 
}
}

Best regards,
Mike

Hi,
I see, you used the first set of icons or shortcode, I posted above, in that case, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#footer #custom_html-2 .avia-icon-pos-left {
	    margin-right: 1.5em;
}

the ID for the “Custom HTML” widget might be different for you, we won’t be able to tell what the exact ID is until we can inspect the page. If this doesn’t work please let us know when we can see the page.

Best regards,
Mike