Forum Replies Created
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AuthorPosts
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Hi,
I see that you are using Enfold v4.2.4, I believe you are going to need to update to v4.7.3, but to update from this old version you will have to update via FTP.
The easiest and safest way to update is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.Best regards,
MikeHi,
You said you are not able to update woocommerce or the other woo plugins?
I see your child theme has many scripts and files, have you tried activating the parent theme “enfold” to see if this continues without the scripts & files?
I noticed that on the pages that the Zoom is acting up the image doesn’t have the class “zoomImg” or the role “presentation”
Please see the screenshots in Private Content area.Best regards,
MikeMarch 25, 2020 at 12:18 pm in reply to: Column Link not working for custom link with anchor #1197645Hi,
Good test, I copied your homepage to the bottom of the test page and the anchor link works, then I note that your homepage has this name “Home_feb2017” and your function.php has this reference:// Yoast SEO remove a page entry function sd_filter_wpseo_sitemap_entry( $url, $type, $object ) { // site_url( '/home_feb2017/', 'https' ); if( ! empty( $url ) ){ //error_log('url: '. $url['loc']); if( $url['loc'] === site_url( '/home_feb2017/', 'https' ) ){ return "";So I believe that if you rename your homepage to a different name the link will work, I also believe that the reason the link is still not working when the functions.php is empty is due to your server cache.
Best regards,
MikeHi,
Thank you, I see there are many files and scripts in your child theme to go through to try to isolate the issue.
Can we also have FTP access? I’m thinking that if I copy all of your child theme files to my localhost I will be able to reproduce your error and then I can start removing scripts and files from my localhost until it is corrected.Best regards,
MikeMarch 24, 2020 at 1:37 pm in reply to: No Updates available. You are running the latest version! (4.0.5) #1196373Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeMarch 24, 2020 at 1:21 pm in reply to: Social icon display disappeared from the header child theme options #1196363Hi,
Thanks for the login, I took a look at Enfold Child Theme Option> Header > Extra Elements> Header Social Icons section and found these options:

But if I turn on my “AdBlock Plus” the drop down is missing, is this what your are seeing?

If you have “AdBlock Plus” please disable.Best regards,
MikeHi,
The child theme is recommended because often people wish to make customizations to the theme core files.
It is a good choice to also use the child theme so you can make changes in the future if you wish.
Just to be clear, if you want to use the child theme you must upload the enfold.zip & the enfold-child.zip and then activate the child theme as your main theme, it pulls the files needed from the enfold.zip
The PSD files are for an old way of creating a WordPress theme, this is not done anymore, please just ignore.Best regards,
MikeMarch 24, 2020 at 12:57 pm in reply to: No Updates available. You are running the latest version! (4.0.5) #1196358Hi,
Glad you were able to update manually, but it looks like your Envato Token doesn’t have the correct settings, permissions.
Please see the screenshot here. Also note that the Token is only checked every 24 hours after an error, this limit is set by Envato.
So after you set the permissions you may have to wait to see the correct message.Best regards,
MikeMarch 24, 2020 at 12:47 pm in reply to: Cancel the text "Next/Previous" for the navigation arrows in easy slider #1196352Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Thanks, it looks like you still have this css active:.html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 80px !important; }Please look for this in your custom css and remove it or change it to this:
@media only screen and (min-width: 768px) { .html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 80px !important; } }Or please include an admin login in the Private Content area so we can investigate.
Best regards,
MikeHi,
Thank you for the link to your icon file, from the css in it I see that your font-family is “youtube” and the code is “uf16a” so your custom icon function should look like this:function avia_add_custom_icon($icons) { $icons['youtube-play'] = array( 'font' =>'youtube', 'icon' => 'uf16a'); return $icons; } add_filter('avf_default_icons','avia_add_custom_icon', 10, 1); function avia_add_custom_social_icon($icons) { $icons['youtube-play'] = 'youtube-play'; return $icons; } add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);Since you gave us sftp access I changed this for you, but you will still need to go to the social icon settings and choose the youtube icon again, I can’t login to do this.
Best regards,
MikeHi,
It sounds like you are getting the error thatrequire_once( 'functions-enfold.php');has already been called and you added it again. in which case you do not need to add it again.Best regards,
MikeHi,
Please try adding the css code in the General Styling > Quick CSS field, and then clear your browser cache and any cache plugin, and check.
Whenever you add css to your style.css of your child theme you need to rebuild your compressed css by re-saving your Quick CSS.Best regards,
MikeMarch 23, 2020 at 1:32 pm in reply to: Transparent header, White Logo & Icons in mobile menu #1195459Hey rengarajan,
To make the icons in your mobile header white, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 767px) { span.gold-rate-symbol,#top #wrap_all .av_header_transparency .main_menu ul:first-child > li > a { color: #fff !important; } .html_mobile_menu_tablet .header_color div .av-hamburger-inner, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::before, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::after { background-color: #fff !important; } }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHi,
Thank you for the screenshot, since you are using a child theme with a style.css, I recommend adding all of your css to the style.css
If you are using Enfold Theme Options > Performance > JS & CSS file merging and compression I recommend after adding your css to the style.css, go to the Enfold Theme Options > General Styling > Quick CSS field and add a blank space and then save your theme settings “save all changes”

This will force your compressed JS & CSS to update and rebuild.
Then you can clear your browser cache and check your site.Best regards,
MikeMarch 23, 2020 at 12:53 pm in reply to: Cancel the text "Next/Previous" for the navigation arrows in easy slider #1195446Hi,
Oh I see, only hide the text, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.av_slideshow.avia-slideshow .avia-slideshow-controls a { text-indent: -9999px !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeMarch 23, 2020 at 12:45 pm in reply to: No Share links visible at the bottom of the blog post #1195443Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Thanks for the login, on your /live-virtual-receptionists/ page I found your border below the button, please use this css to hide:
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.page-id-358 #after_submenu_1.container_wrap { border-top-width: 0px !important; }Best regards,
MikeHi,
Perhaps if Getresponse has a way to mark which fields to use, since I have not used Getresponse for RSS before, can you explain the steps you take, perhaps with screenshots, To add a screenshot please try using https://savvyify.com/img/ and pasting the image URL in your post.Best regards,
MikeHi,
I took a look at one of your posts “/un-dia-perfecto/” and found that your “social share box” at the end of your post is hidden with css from the “learnpress” plugin:@media screen and (min-width: 61.5625em){ body:not(.search-results) article:not(.type-page) .entry-footer { display: none; } }This will correct:
@media screen and (min-width: 61.5625em){ body:not(.search-results) article:not(.type-page) .entry-footer { display: block !important; } }and as you can see the social icons will show:

Next I went to the page “recursos > cursos” and see that your sidebar has the default demo widgets, to add your own widgets simply add them to the “sidebar pages” sidebar, this will replace the demo widgets. If you want no widgets right now, simply add a empty “Custom HTML” widget and nothing will show, rigth now I added a “Custom HTML” widget with only a title “SIDEBAR FOR PAGES” to show which sidebar it is.Best regards,
MikeHi,
I tested this again on the https://kriesi.at/themes/enfold-band/ demo on mobile and the header was sticky.
Perhaps you have a misplaced bracket, or something similar. We could be of more assistance if we could examine your site.Best regards,
MikeMarch 23, 2020 at 2:18 am in reply to: Make text on blog page flush left as it does in the individual posts. #1195326Hi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top .post-entry .av_textblock_section p,#top .post-entry .entry-content p { text-align: left !important; }After applying the css, Please clear your browser cache and check.
This should make all of your text aligned left.Best regards,
MikeHi,
You would upload the “enfold.zip” file into the “WordPress > Appearance > Themes > Add New”Best regards,
MikeHey navindesigns,
Removing the padding from the second image also removed the padding from the text above it, so the second rule tries to add the padding back to the text.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 767px) { .responsive #top.page-id-162 #wrap_all #av-layout-grid-2.av-flex-cells .no_margin.avia-builder-el-11 { padding: 0% !important; } .responsive #top.page-id-162 #wrap_all #av-layout-grid-2.av-flex-cells .no_margin.avia-builder-el-11 .av_textblock_section { padding-left: 8% !important; padding-right: 8% !important; } }After applying the css, Please clear your browser cache and check.
Best regards,
MikeMarch 23, 2020 at 1:15 am in reply to: Modifying header.php file with body code for Google Tag Manager #1195321Hey JonathanUstin,
If you want to edit the header.php file look for this on line 81</head>and add your script before or after it depending on if you want the code to fire in the “head” or the “body”
Or you can add this code to the end of your functions.php file in Appearance > Editor if you want it in the header:function add_custom_gtm(){ ?> <noscript><iframe src="//www.googletagmanager.com/ns.html?id=GTM-MN3P7B" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:";j.async=true;j.src= '//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-MN3P7B');</script> <?php } add_action('wp_head', 'add_custom_gtm');Please adjust the code to suit.
If you want the code in the “body” add this code to the end of your functions.php file:add_action( 'ava_after_main_container', 'ava_after_main_container_mod', 10); function ava_after_main_container_mod() { ?><noscript><iframe src="//www.googletagmanager.com/ns.html?id=GTM-MN3P7B" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:";j.async=true;j.src= '//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-MN3P7B');</script><?php }Please adjust the code to suit.
Best regards,
MikeHi,
Thanks for the link, I assume that you mean the black menu bar, in the theme settings this is combined with the “Logo Area background color”, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#header_main_alternate,#top #header .av-main-nav > li > a { background-color: #f8f8f8 !important; }This also changes the color of the search icon background and the menu item backgrounds, remove the last part if you don’t want that
,#top #header .av-main-nav > li > aBest regards,
MikeHi,
@threemarketinginc Since your sites are still using 3.4.7 you will need to update via FTP or your cPanel’s “file manager”

This is because of a change that Envato made in removing the old API for the new “Token”
The easiest and safest way to update is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.Best regards,
MikeHi,
Thank you, I took a look at your page and found that when hovering over your product image on the right side the mouse changes size quickly and the flickering of the background image occurs, I thought this was due to some javascript, but when I add this css it all stops and behaves correctly:#top.postid-107581 .product-images:hover .woocommerce-product-gallery__image { width: 100%; height: 100%; }Please add this css and clear your browser cache and check, it will only effect the one page.
Best regards,
MikeHey Christian,
You can go to Enfold Theme Options > Advanced Styling and choose “All Headings” or each of your headings individually, then choose the font-family you wish.Best regards,
Mike -
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