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Viewing 30 posts - 15,901 through 15,930 (of 34,221 total)
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  • Hi,
    Sorry for the late reply, the Cumulative Layout Shift is new to me but from reading the documentation you linked to and reviewing the PageSpeed Insight report I see you have a Cumulative Layout Shift score of 0.038 for mobile
    2020-06-07_161927.png
    I recommend disabling your Autoptimize plugin which seems to be adding a lazyload function, and then clear your site cache and your server cache if you can. I notice that your page is shifting a little because the background image and your logo is lazyloaded.
    Please try this and then test again.

    Best regards,
    Mike

    Hey William,
    Sorry for the late reply and thanks for the link and the kind words.
    1: I have linked to the child theme in the Private Content area, please try installing this one. I recommend first going to Enfold Theme Options > Import/Export > Export Theme Settings File and saving a copy of it to your desktop, you can then use it later if you have any issues. I also recommend disabling all caching plugins and the Enfold Theme Options > Performance > JS & CSS file merging and compression while you are installing the child theme, you can enable the plugins after you are successful with the install.
    2: for your layerslider on mobile, I have tested on an Android with Chrome and on the “/liveaboard-diving-in-alor/” page the slider doesn’t show but the layerslider “circle-timer” does show, you are getting Mixed Content errors in the console for images so I believe that if you fix your “https” issue the slider images will show. I recommend the Really Simple SSL plugin to force the “https” and solve the Mixed Content errors.
    2b: I noticed that on each page the layerslider is on for mobile that you have extra padding & margin around the layerslider giving too much white space, so please try this css to correct, I tested it on several of your pages and it seems to work good.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) { 
    #top main.template-page.content.ls-overflow-visible {
    	padding: 0 !important;
    }
    #top .flex_column.flex_column_div.first.avia-builder-el-0.ls-overflow-visible {
    	margin-top: 0 !important;
    }
    }

    After applying the css, Please clear your browser cache and check.

    3: You may find that a 1/3 -1/3- 1/3 elements to be side by side on mobile will be hard to read but if you point out the exact elements I will try to write some css that does this for you so you can see.

    Best regards,
    Mike

    in reply to: Woocommerce Category Archive Sidebar not visible #1220302

    Hi,
    Thank you, we will continue there.

    Best regards,
    Mike

    in reply to: Woocommerce Category Archive Sidebar not visible #1220301

    Hey coretekk,
    Thanks for the new thread and the login, I tried to make some changes and compared your site to my localhost but didn’t find the cause. I also tried to use the woosidebars plugin to show the sidebar but it didn’t work either. I will research some more.

    Best regards,
    Mike

    in reply to: List of all blog authors #1220255

    Hi,
    The Authors List plugin seems to accomplish your request, have you given it a try?

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, and thanks for the login, I checked both of your language versions and found that your alternative logo has this added to the end of the URL which is causing it to look out of focus ?fit=435%2C116&ssl=1 I changed this to: ?fit=425%2C116&ssl=1 and now both seem to be correct, please clear your browser cache and check.

    The page content layout is a little different with extra div’s for example on the English version under “YOUR LEADING FREIGHT FORWARDER IN BALI”
    the layout is:

    <div class="flex_column_table av-equal-height-column-flextable -flextable">
        <div class="flex_column av_three_fifth  flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding first  avia-builder-el-34  el_after_av_heading  el_before_av_two_fifth"></div>
    </div>
    <div class="flex_column_table av-equal-height-column-flextable -flextable">
            <div class="av-flex-placeholder"></div>
        <div class="flex_column av_two_fifth  flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding   avia-builder-el-36  el_after_av_three_fifth  avia-builder-el-last  "></div>
    </div>

    where on the french version it is:

    <div class="flex_column_table av-equal-height-column-flextable -flextable">
        <div class="flex_column av_three_fifth  flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding first  avia-builder-el-34  el_after_av_heading  el_before_av_two_fifth"></div>
            <div class="av-flex-placeholder"></div>
        <div class="flex_column av_two_fifth  flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding   avia-builder-el-36  el_after_av_three_fifth  avia-builder-el-last  "></div>
    </div>

    so there is an extra div braking the layout.
    Was the English version created by the WPML plugin automatically? I changed the first column to individual height instead of the equal height and it seems to have fixed the whole page, it must have been a fluke?
    Please clear your browser cache and check the English version.

    Best regards,
    Mike

    Hey Axel,
    Sorry for the late reply, Try adding this code to the end of your functions.php file in Appearance > Editor:

    add_filter('display_post_states','remove_ALB_post_state',999,2);
    function remove_ALB_post_state( $post_states, $post ) {
    if( "!= Avia_Builder()->get_alb_builder_status($post->ID)" ) {
    unset($post_states['avia_alb']);
    }
    return $post_states;
    }

    Then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Product grid limit number of products #1220181

    Hi,
    Sorry for the late reply, to change to number of items that show, please change the setting here:
    2020-06-07_064932.png
    I changed it to 8 from 16, please check.

    Best regards,
    Mike

    Hey BruceJackson,
    Sorry for the late reply, when you add the image to the text element are you using the “media” button or are you adding the image URL to the text element and the image is showing? Can we login to your page so we can see and investigate the “alt” tag.
    If you are using the “media” button, try adding the image and setting the alt tag at the same time instead of going back in the media library and adding the alt.

    Best regards,
    Mike

    in reply to: Editing a custom Sidebar Menu #1220174

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Header elements positioning issue #1220112

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Editing a custom Sidebar Menu #1220111

    Hi,
    no “cleanup” needs to be done in the green area, selecting Displayed Everywhere from the red area will create a new widget, it is not a control for a widget that is already in place. The goal was to have the Custom HTML inside the Festival Sidebar so the link will show, correct?

    Best regards,
    Mike

    in reply to: using own icons in icon list #1220106

    Hi,
    I believe the popup login is set by .htaccess or it could be set by a plugin.
    2020-06-06_215245.png
    Typically, your browser saves your authentication from your first login so it might have been from a while back.
    Anyways, please see the link in the Private Content area for your icon font, try to import it at Enfold Theme Options > Import/Export > Iconfont Manager and then check the icon element for your icon.

    For your second question, if your bullet points are in the text element you can use this css, but if you want to limit it to one page you can add you page id to the beginning of each rule.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .entry-content-wrapper .avia_textblock ul li:before {
      content: "-";
      padding-right: 5px;
      color:#000 !important; 
    }
    .entry-content-wrapper .avia_textblock ul {
        list-style: none !important;
    }
    .entry-content-wrapper .avia_textblock li {
        margin-left: 0 !important;
    }

    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Youtube icon not allowed by Google #1220101

    Hi,
    The css causing the green color on hover is this:

    #top #wrap_all .av-social-link-youtube:hover a, #top #wrap_all .av-social-link-mail:hover a, #top #wrap_all .av-social-link-facebook:hover a {
        color: #719430;
    }

    This custom css, probably in your Quick CSS, is for all 3 of your social icons, so if you want all 3 to be gray try changing the color to #aaaaaa.
    After editing the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold Shop template #1220097

    Hi,
    Sorry for the late reply, I believe that this shortcode needs to be used on a product page, it is a “live” filter

    within appropriate context*, the customer can click a term and the page will show products that are related to it.

    Your test page has no products so the filter has nothing to do, the woocommerce documentation says:

    *This shortcode must be used within appropriate context, i.e. where products are displayed, as for example on a shop page.

    When you say “Product Attribute box” do you mean in the backend or the frontend? Can you include a screenshot of what you would like to see?

    Best regards,
    Mike

    in reply to: Sub Menu Will Not Stick #1220096

    Hi,
    Please ensure any caching plugins are disabled and the Enfold Theme Options > Performance > JS & CSS file merging and compression is disabled and then clearing your browser cache a few times, js files can be tricky to clear if you are caching.
    If this doesn’t help, please include an admin login in the private content area and link to a page where we can see the issue so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Header elements positioning issue #1220095

    Hi,
    Sorry for the late reply and thanks for the kind words, and most of all, thanks for using Enfold!
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Sales badge position and ajax content #1220094

    Hi,
    Sorry for the late reply and thanks for the links, on your page that is “correct” I see this:
    2020-06-06_201355.png
    Is this really correct?
    I didn’t find this on your /materjalid/ page, but when I re-read your question and see that you are using “YITH Infinite scrolling plugin” which is lazy loading the product grid which may not work with the solution you have used because the script above runs on page load but your plugin adds more items to the grid without loading the page or giving a trigger, so I don’t believe this will work for you.

    Best regards,
    Mike

    in reply to: Make Sidebar Show Up in WooCommerce #1220092

    Hi,
    Sorry for the late reply, thanks for the login but I’m getting:

    Error: The password you entered for the username is incorrect.

    Please check.
    The “error” you got when editing could have been the editor’s error self-check, often within the error message it suggests to make the changes via SFTP, was this your case? If so try using SFTP or use your webhost cPanel file manager to edit the file.
    2020-03-14_101810.png

    Best regards,
    Mike

    in reply to: Styling a Fullwidth Sub Menu #1220090

    Hi,
    Glad we were able to help, this customization is too specific to be effective as a general option, but I see that you are using a child theme so this customization will remain in effect after your future updates. We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: H-Headlines / The fontsize don't adjust on mobile #1220089

    Hi,
    Sorry for the late reply, the css I posted above will work on any site viewed as mobile with an H2 that also has the class av-mini-font-size-14:

    @media only screen and (max-width: 767px) { 
    #main .av-mini-font-size-14 > h2 {
    	font-size: 12px !important;
    }
    }

    I don’t imagine that you would like the other “H” tags to have the same font size on mobile as the H2, so if you can tell us what mobile sizes you want with each “H” tag we can assist.
    I also recommend linking to a test page with different H tags you would like to customize because they may not all use the class av-mini-font-size-14 for mobile so we should check, I also recommend choosing a custom class to add the H tags that you would like to customize, because changing the font size broadly and across your whole site can have surprising results because each element has different font sizes for the H tags depending on how they are used.
    Using custom classes for customized styles gives you better control than broadly making changes that may cause conflicts later.

    Best regards,
    Mike

    in reply to: Woocommerce Category Archive Sidebar not visible #1220086

    Hi,
    Sorry for the late reply, @coretekk on my localhost with a fresh Enfold install, the sidebar for product archive pages works fine.
    Since we have not been able to reproduce this error please open a new thread with admin login in the Private Content area, so we can investigate. Did you have the sidebar showing on your product archive pages and then lost them when you updated or are you trying to get the sidebar to show on product archive pages for the first time? Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area, but you can post a link to your new thread here so we can find it easier.
    We will want to see that the error occurs then all of your plugins are disabled, can we disable them for testing?

    Best regards,
    Mike

    in reply to: Dashicons broke in Contact Form 7 #1220083

    Hi,
    Sorry for the late reply, ok thanks for explaining, so I logged out and saw the error, but the browser didn’t give the CORs error that I expected to get from your screenshots, or any other errors to explain why the dashicons are not showing when logged out.
    I did find a solution for a similar issue, which was:

    Usually this is caused by an optimisation plugin that lets you disable dashicons. If you have any optimisation plugins installed, please check their options for anything that mentions dashicons, and make sure they’re enabled.

    If that doesn’t help I came up with a css solution, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    div.wpcf7-validation-errors:before {
        content: "\e813" !important;
        color: red !important;
        font-family: entypo-fontello !important;
    }
    div.wpcf7-mail-sent-ok:before {
    	content: "\e812" !important;
    	color: green !important;
        font-family: entypo-fontello !important;
    }

    this will substitute the dashicons font for the entypo-fontello font, after applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Editing a custom Sidebar Menu #1220075

    Hi,
    Ok, I think we are not talking about the same things, so in the screenshot in the Private Content area, the area in the red box is where the available widgets are, but the green box is where the used widgets are.
    I hope this makes since.

    Best regards,
    Mike

    in reply to: Anchor problems with menu highlight #1219813

    Hi,
    Thank you for the login, I tried to recreate this on my localhost, but my menu works correctly highlighting each menu item as it is in view, with no flickering. I see that you are using a child theme but the WordPress > Appearance > Editor is disabled so I can’t see if you have any custom functions in your functions.php
    Please enable the Theme Editor. It looks like your server is using OPCache, is this an option you can disable while we investigate?
    I recall an issue with some OPCache because it stores the script precompiled, instead of loading and parsing scripts on each request.
    So it would be good to rule this out.

    Best regards,
    Mike

    in reply to: main menu #1219768

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Editing a custom Sidebar Menu #1219765

    Hi,
    Thanks for the screenshot, so do you mean the yellow “!” in the widget?
    2020-06-05_060429.png
    this is because the widget is empty, there is nothing to worry about.

    Best regards,
    Mike

    in reply to: Skiplink button is visible but not working #1219762

    Hi,
    Very good, we have submitted this to the feature requests for the dev team to review, thanks for using Enfold.

    Best regards,
    Mike

    in reply to: using own icons in icon list #1219747

    Hi,
    Thanks for the svg, I convert it to an icon font at Fontello.com, but your site is asking for another login before the WordPress login, please check and include a login so we can import the icon font.

    Best regards,
    Mike

    in reply to: Anchor problems with menu highlight #1219401

    Hi,
    Sorry for the late reply, thanks for the feedback, so for companypartners.de it looks like all of the menu items are custom links to anchors on the same page, except for “Startseite” & “News”. I notice that on the “News” page that News & Kontakt flash and the Kontakt menu item takes you to the homepage Kontakt form and not the Kontakt form on the News page.
    I also notice that the language switch menu is also getting the “current-menu-item” class on scroll in the same flashing way, but since there is no css rules for this you don’t notice it. Does Kontakt flash on scroll if the language menu is disabled?
    Please include an admin login in the Private Content area I would like to copy your menu to my localhost to try to reproduce this and investigate further.

    Best regards,
    Mike

Viewing 30 posts - 15,901 through 15,930 (of 34,221 total)