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Hi,
Glad to hear this is helping for the new uploads, to correct the other ones you will need to re-upload the images, I recommend uploading them with a slightly different file name.Best regards,
MikeJanuary 27, 2021 at 12:21 pm in reply to: Image Link Settings – Automaticly file:///x:/xxx/.. to domain.tld/xxx/ #1275755Hi,
Thank you for the feedback and the login, I see that you are using the Blog element with pagination, I tested this situation with our beta version of our next update and the pagination links back to the first page. We expect the next update to be by the end of the month, so I recommend waiting until then, thank you for your patience.Best regards,
MikeJanuary 26, 2021 at 2:15 pm in reply to: How to make the images stay at their size/position when I zoom the browser? #1275485Hey DeMamp,
Thank you for the mockups, this looks like a background-position issue, try checking that the background image “background-position” is centered.
If your background image is too small for desktop then this would not help, you would need to try a larger background image for all screen sizes or display a different larger background image for desktop size via css media queries.Best regards,
MikeHey Mohamad,
We could change the H6 to “p” with jQuery, this would change the tag in the DOM (on page load), Google will recognize this but some SEO tools that only check the source code might not recognize this. If you want to change the H6 in the source code you will have to manually change the tags.
Please link to one of your product pages with the H6’s to change so I can examine the elements and write a script.Best regards,
MikeHi,
Not exactly, in my tests with the beta, by the time the text is in the filter theéhas already been removed, so using regex to replace theé, or any non ASCII character won’t work, thus the searching for the word missing the characterprparationin the filter above.
But the I am encouraged by the update notes, posted above, because the beta I’m testing with is not the final version.Best regards,
MikeHi,
Thank you, as I understand the blurry issue, this only occurs on the two posts you linked to above? I compared these to /best-restaurants-in-lahore/ and I’m not sure that I see the blurry, /backpacking-pakistan/ looks like it has an overlay so it looks darker than /best-restaurants-in-lahore/, but I would not say blurry.
/what-to-wear-in-pakistan/ does look grainy, but it’s a smaller image stretched to fit, which would be sorted out once the different images sizes are restored.Best regards,
MikeHi,
Very good, the dev team has also added two new filters in the next update:added: filter ‘avf_tab_section_link_hash’: filter hash value for ALB tab section (e.g. replace non ASCII with custom value instead of removing)
added: filter ‘avf_valid_href’: allows to replace invalid removed charactersThe filter above should continue to work, or you could use this filter with v4.8:
add_filter('avf_tab_section_link_hash','avf_tab_section_link_hash_mod'); function avf_tab_section_link_hash_mod($link){ if (strpos($link, 'prparation') !== false) { return 'preparation'; } else {return $link;} }We believe the next update will be around the end of Jan.
Best regards,
MikeHi,
Thank you, I checked the /grocery-delivery/ page and a single product page /the-butcher-special/ and adjusted the css for ul & li in the excerpt, that would not normally show. The excerpt also wanted to show a “read-more” link that I didn’t think you wanted to show..avia-product-slider1 > .avia-content-slider-inner > .products .inner_product_header_cell ul li, .related.products > .products > .product .inner_product_header_cell ul li { width: 100% !important; margin: 0 0 0 17px !important; list-style: disc outside !important; } .avia-product-slider1 > .avia-content-slider-inner > .products .inner_product_header_cell > p, .related.products .inner_product_header_cell > p{ display: none !important; }Please clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the very late reply and thanks for the login, I see that your descriptions in include html and thethe_excerptstrips html.
I believe this function works: Allow HTML Tags in WordPress Excerpts please try adding this to your child theme functions.phpBest regards,
MikeHey schwabino,
Sorry for the very late reply, I see this is a duplicate of this thread that is active, let’s continue there and close this one. 🙂👍Best regards,
MikeJanuary 24, 2021 at 11:58 pm in reply to: testimonials Arrows showing up strange on all pages #1275137Hey asapevictions,
Sorry for the very late reply and thanks for the link, this is due to this custom css in your Quick CSS or child theme stylesheet:#top .avia-slideshow-arrows a { font-size: 100px !important; }Please remove this and clear your browser cache, and check again.
If you want the arrows larger please try this css instead:#top .avia-slideshow-arrows a:before { font-size: 100px !important; }Then clear your browser cache and check.
Best regards,
MikeJanuary 24, 2021 at 11:33 pm in reply to: Image Link Settings – Automaticly file:///x:/xxx/.. to domain.tld/xxx/ #1275132Hi,
Sorry for the late reply, as I understand your situation you want to use a different prefix in the image Link Settings, the theme automatically adds the domain and changes unknown prefixes to HTTP.
While I’m not certain of your exact planned use offile:///x:/xxx/.., or even a blanktestin the image Link Settings, I imagine you are trying to usemobilepay://ormagnet:or something similar, either way I believe that I can help with a script like this://example only (function($) { $(".example").each(function() { var link = $(this).attr('href'); $(this).attr('href', 'mobilepay:' + link); }); })(jQuery);But I will need a bit more info, please link to your page with an exact use and explain what you want the link to point to, and how often this will occur, such as on one page only, or in one section only in every post, etc. The goal is to identify an exact class used and the situation, such as which pages, posts, etc. You would not want this running wild on your site.
Best regards,
MikeHi,
Sorry for the very late reply, I see that you are still using v4.5.7, your login token is no longer active so I can’t check that you have created an Envato Token and are able to update the theme via the built-in updater, please try to update this way.
Otherwise, we can help you update via FTP, if you include FTP access in the Private Content area and update the login token and link to your copy of the theme that you download from Theme Forest, just upload to DropBox or similar.Best regards,
MikeHi,
Sorry for the very late reply and thanks for the login, it looks like the masonry element is set to “Perfect Automatic Masonry”, this option uses the cropped images for the images that are extra high or wide, thus the images that are cropped to 1k. Please try the “Flexible Masonry” as All images get the same width but are displayed with their original height and width ratio
I also note that your WordPress > Dashboard > Settings > Media > Media Settings > Image sizes > Large size is set to 9999px, which is ok to try to get the full size, but I believe that leaving the fields empty also allows for full size and doesn’t push the images though the cropping process which could change the quantity.Best regards,
MikeJanuary 24, 2021 at 8:24 pm in reply to: Solution for Single Template views (Toolset types and blocks)? #1275124Hi,
Sorry for the very late reply @ifranl, I don’t use Toolset myself but I recognize this issue and it seems to be related to the use of the_content() and get_the_content() and how Toolset & Enfold use them.
The issue identified through collaboration with Toolset:To allow users design their content with Toolset Views, The Enfold Theme would have to provide a single function that gets the content, passes it over the the_content filter, and returns it or prints it on screen.
Currently, all this things are happening directly inside the WordPress loop, not thru a function, which means that Enfold does not have a content “provider” as required by Toolset Views to detect and whitelist the source of content that a Content Template should replace.For v4.6 the filter avf_the_content was added:
The filter itself would work, I am able to for example pass the_content() to it, which will allow people to design it in Content Templates.
So yes, people could work with this by adding a custom code like the below to the theme when working with Toolset:function example_callback() { return the_content(); } add_filter( 'avf_the_content', 'example_callback' );Apparently Toolset at one time had posted a “child theme” for their Enfold users on their support fourm with the correct filter ready to use. I didn’t find it, but I’m not a member, please check yourself.
Best regards,
MikeHi,
Unfortunately, I believe the underlining issue is that your new posts don’t include the different images sizes that it should, as I pointed out above.
This affects the different featured image heights and the “blurry” look of them, which is due to a small image is stretched to a larger size, because the larger size is not available.
Did you get a chance to try disabling your plugins to find the one blocking the different image sizes from being included?
You will need to upload a new featured image with each test to see which plugin is causing this issue, simply reloading the post won’t show the correction when it occurs. I hope that makes sense.Best regards,
MikeHi,
Thank you for the login, I added the first block of code above [css] to the WordPress > Customize > Additional CSS
this is what changes the sort on the right, and I updated and added the second block of code to your WordPress > Appearance > Editor > Enfold > functions.php this is what changes the “All” on the left.
This is the updated code:function custom_script() { ?> <script> (function($){ $(document).ready(function(){ savvy = { UFCW5: function() { $("#top.home #av-masonry-1 .av-masonry-sort").each(function(){ if ($('.av-sort-by-term .all_sort_button').hasClass('active_sort')) { $('.av-current-sort-title > span > span').text(function(index, text) { return text.replace('All', 'UFCW5'); }); } else { } }); } }; savvy.UFCW5(); }); $('.all_sort_button').on('click', function(){ setTimeout(function(){ savvy.UFCW5(); },5); }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');This seems to be working correctly, please clear your browser cache and check.
Best regards,
MikeHi,
Thank you for your patience, the dev team writes that this would not be able to be added to the core, but you can use a filter to adjust the tab section link, so for the examplePréparation, the filter to add to your functions.php is:add_filter('avf_save_string_translated','avf_save_string_translated_mod'); function avf_save_string_translated_mod($link){ if (strpos($link, 'prparation') !== false) { return 'preparation'; } else {return $link;} }you will note in the example the filter is looking for the text
prparation, this is because at this point WordPress has already striped theéaway. I tried to add a character conversion to the filter but I was not successful.Best regards,
MikeHi,
Sorry for the very late reply, first I would point out that you don’t have to have the current sort title showing on the left, changing to Yes, display sort options will remove this and only show the sort breadcrumbs on the right, but centered.

So assuming that you do want to keep the current sort title on the left, and change the “All” to “UFCW5” on the right, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.home #av-masonry-1 .ufcw5_sort_sep, #top.home #av-masonry-1 .ufcw5_sort_button { display: none !important; } a.all_sort_button > span > span { font-size: 0 !important; } a.all_sort_button > span:before { content: "UFCW5" !important; }To change the “All” on the left when “UFCW5” is active we will need to add this custom script. Please try adding this code to the end of your functions.php file in Appearance > Editor:
function custom_script() { ?> <script> (function($){ $(document).ready(function(){ $("#top.home #av-masonry-1 .av-masonry-sort").each(function(){ if ($('.av-sort-by-term .all_sort_button').hasClass('active_sort')) { $('.av-current-sort-title > span > span').text(function(index, text) { return text.replace('All', 'UFCW5'); }); } else { } }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');Then clear your browser cache and check.
Best regards,
MikeJanuary 22, 2021 at 12:59 pm in reply to: SEO Tool Pagerangers shows dead links _wp_link_placeholder #1274673Hi,
Unfortunately, we were not able to reproduce this error back in 2019, if you are experiencing something similar now please open a new thread and include an admin login in the Private Content area so we can investigate. Typically a good starting point is to disable all of your plugins and enable one at a time until the error occurs. Please also include the results of this test in your new thread.Best regards,
MikeHi,
Sorry for the late reply and good point, sorry I misunderstood. I have submitted this issue to the dev team for review and will reply when we hear back from the dev team. Thank you for your patience.Best regards,
MikeHi,
Very good, we will close this then. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Thank you for the feedback, I checked your new post and found that it doesn’t include the different images sizes that it should, as your older post does. Please see the screenshots in the Private Content area.
I believe that a plugin is preventing the media upload from creating all of the “thumbnail” [image] sizes, I tried disabling some options in some of your plugins and tried uploading the featured image again but the new sizes don’t seem to have been created.
I restored all of my changes from today’s test, please try disabling your plugins and reupload a test image until the images sizes are created.
I suspect these plugins, based on their image settings:
Autoptimize
JetPack
Compress JPEG & PNG images
Lazy Load – Optimize Images
Smash Balloon
WP Rocket
WPGeared Speed Optimization*If this setting is your intention and you would like to force the single post featured image to full view on desktop you could use this css:
@media only screen and (min-width: 1440px) { #top.single-post .fullsize .template-blog .big-preview img { height: 95vh !important; } }Then clear your browser cache and any cache plugin, and check.
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Thank you for the feedback and the login, for this example please see the page in the Private Content area.
I copied your shop page slider & widgets shortcode and added to this function in your functions.php file:add_action('ava_after_main_container', 'ava_after_main_title_mod'); function ava_after_main_title_mod() { $cs_slider = do_shortcode("[av_slideshow_full size='no scaling' min_height='0px' stretch='' control_layout='av-control-default' src='' attachment='' attachment_size='' position='top left' repeat='no-repeat' attach='scroll' conditional_play='' animation='slide' transition_speed='' autoplay='true' interval='5' lazy_loading='disabled' id='' custom_class='' av_uid='av-jnzjz'][av_slide_full id='1017' slide_type='' video='https://' mobile_image='' fallback_link='https://' title='' video_format='' video_ratio='16:9' video_autoplay='' video_controls='' video_mute='' video_loop='' caption_pos='caption_bottom' custom_title_size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' custom_title='' custom_content='' heading_tag='' heading_class='' link_apply='' link='' link_target='' button_label='Click me' button_color='light' link1='' link_target1='' button_label2='Click me' button_color2='light' link2='' link_target2='' overlay_enable='' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' av_uid='av-l2nmn'][/av_slide_full][av_slide_full id='1013' slide_type='' video='https://' mobile_image='' fallback_link='https://' title='' video_format='' video_ratio='16:9' video_autoplay='' video_controls='' video_mute='' video_loop='' caption_pos='caption_bottom' custom_title_size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' custom_title='' custom_content='' heading_tag='' heading_class='' link_apply='' link='' link_target='' button_label='Click me' button_color='light' link1='' link_target1='' button_label2='Click me' button_color2='light' link2='' link_target2='' overlay_enable='' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' av_uid='av-1f81b'][/av_slide_full][av_slide_full id='1005' slide_type='' video='https://' mobile_image='' fallback_link='https://' title='' video_format='' video_ratio='16:9' video_autoplay='' video_controls='' video_mute='' video_loop='' caption_pos='caption_bottom' custom_title_size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' custom_title='' custom_content='' heading_tag='' heading_class='' link_apply='' link='' link_target='' button_label='Click me' button_color='light' link1='' link_target1='' button_label2='Click me' button_color2='light' link2='' link_target2='' overlay_enable='' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' av_uid='av-blh7z'][/av_slide_full][/av_slideshow_full]"); $cs_widgets = '<div class="customsection">' . do_shortcode("[av_one_third first min_height='av-equal-height-column' vertical_alignment='av-align-top' space='' row_boxshadow_color='' row_boxshadow_width='10' margin='0px' margin_sync='true' mobile_breaking='' border='' border_color='' radius='0px' radius_sync='true' padding='0px,10px,0px,0px' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' highlight_size='1.1' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='onethird' aria_label='' av_uid='av-wlvxj'][av_sidebar widget_area='Product Category' av_uid='av-avo7j'][/av_one_third][av_one_third min_height='' vertical_alignment='av-align-top' space='' row_boxshadow_color='' row_boxshadow_width='10' margin='0px' margin_sync='true' mobile_breaking='' border='' border_color='' radius='0px' radius_sync='true' padding='0px,0px,0px,0px' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' highlight_size='1.1' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='onethird' aria_label='' av_uid='av-s9m5r'][av_sidebar widget_area='Price' av_uid='av-eio9b'][/av_one_third][av_one_third min_height='' vertical_alignment='' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='onethird' aria_label='' av_uid='av-s9m5r'][av_sidebar widget_area='Product Search' av_uid='av-ozlb'][/av_one_third]"). '</div>'; if(is_product_category( )) { echo $cs_slider . $cs_widgets; } }In the shortcode I included custom classes and then added this css:
#top .customsection { width: 80%; margin: auto; } #top .customsection > .flex_column_table:nth-child(1) { margin-top: 50px; } #top .customsection > .flex_column_table { width: 33% !important; } html { background-color: #fff; }So this was meant to only show the slider and widgets on product category pages, which works, except it is also showing on your “shop” page and causing a conflict. Try removing changing your shop page back to the default to see if either this shows correctly or doesn’t show at all on the “shop” page, but does on the category pages. If it does we can adjust it further.
Best regards,
MikeHi,
Thank you, in my tests, when the MailChimp form is summitted an error occurs:jquery.js?ver=1.12.4-wp:formatted:4206 POST https://www.your-domain.info/audioplayer/6064/
so for some reason the audio plugin is firing when the mailchimp form is summitted, perhaps this is an issue that the audio plugin has a solution for, please try asking them if they have seen this before.

when I follow the browser console error, it seems to point to a CORS related function:

Best regards,
MikeJanuary 19, 2021 at 1:54 pm in reply to: Portfolio grid: space between the items (but not on the outer edges) #1273707Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Thank you, can you please try installing the jQuery Migrate Helper plugin and then test your Html5 Audio Player PRO plugin.
If it still doesn’t work correctly I’ll test further.Best regards,
Mike -
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