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Hi,
Thank you but unfortunately, an editor profile doesn’t allow me to see the options for plugins, appearance, tools, settings, nor any of the Enfold theme options.
But that is ok because as this is your live site and seeing the issue requires the Events Calendar plugin to be updated it would be better for you to create a staging site so your live site will remain live and un-touched, I believe you have done this before so perhaps this would be the best approach.
When you look at the layout of the Single Event page on my demo site do you see the error that you are referring to? Other than minor css differences I don’t see any layout issues between your current old version and my new version.Best regards,
MikeApril 17, 2021 at 10:21 pm in reply to: How can I link something in a tab to another tab in the tab section? #1294938Hi,
Thank you for your patience and for the login, I adjusted your button link to the next tab and it seems to work correctly now. Please clear your browser cache and check.
The difference is that your link was pointing to #tab-id-3 which would have been ok if your tabs had not been named, but since your tabs have been named we need to use that name as the anchor, so in this example, it is #beleefbaar-landschap.Best regards,
MikeHi,
Thank you for your patience and for the login to your site, I moved the login above to the Private Content area and found that it was a membership login with no backend access so I have limited ability to determine what issue you are having. I tried to research your previous posts and replies but couldn’t figure it out. So I installed The Events Calendar v5.5.0.1 on a demo server and imported an official demo file from the plugin site, and used some of your images as their demo didn’t include images, and the layout of the Single Event seems fine to me?
Naturally, the css is not exactly the same but I don’t see anything major in terms of a layout issue, perhaps you can explain further?
I do note that it looks like you are also using some other plugins or customizations, so I’m not sure if this also has a bearing on the issue you are experiencing, have you tested without your other plugins or customizations?Best regards,
MikeHi,
@amyteslin I believe you may have posted to this old thread in error as it is not related to your question in any way, but I believe you will find your answer in our documentation under: Change content order in mobile view please review this and if you have any further questions please open a new thread. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeApril 17, 2021 at 5:13 pm in reply to: Footer missing on specific post type (contest, using TotalContest plugin) #1294914Hi,
Very good then, thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeApril 16, 2021 at 12:07 pm in reply to: Footer missing on specific post type (contest, using TotalContest plugin) #1294773Hi,
Thank you for the feedback, I see that the Layout sidebar panel is now available for your custom post type in the backend now but it is not respecting the footer options picked. The plugin does respect the title bar options and the sidebar options, just not the footer options.
Try reviewing the plugin options for anything relating to footers and try reaching out to the plugin author to see if they have any recommendations for their custom post type as it relates to footers. I would say that this custom post type override is working as far as the theme can go, and now it’s a matter of what the plugin is doing. Perhaps you will need to use the standard footer options with this plugin?Best regards,
MikeApril 15, 2021 at 1:58 pm in reply to: Footer missing on specific post type (contest, using TotalContest plugin) #1294573Hi,
Thank you, I did see the login info in the Private Content Area, but for some reason I was having issues logging in, anyways I was able to get it today. So in comparing your standard post using the classic editor and your custom post type using the classic editor, I note that the backend sidebar panel Layout is not available which is what allows the use of the “page as a footer” option. I believe that you need to enable ALB for any post type by following the steps in the documentation.
Please add and edit the function via FTP as I’m unsure how your plugin will behave with this function and your site may crash, hopefully not, but it is better to be ready to remove the function via FTP should this occur. Hopefully this will allow the Layout sidebar panel to be available and thus allow the “page as a footer” to show.Best regards,
MikeApril 14, 2021 at 12:37 pm in reply to: Footer missing on specific post type (contest, using TotalContest plugin) #1294369Hey Steve,
Thank you for your patience and for the links, while I’m able to get to the login page I’m redirected to an error page after login, please see the link below, do you have any security plugins activated? Have you tried deactivating your other plugins to see if there is a conflict?Best regards,
MikeApril 13, 2021 at 1:45 pm in reply to: Modifying the List Layout – Excerpt -> To Show Full Post Content #1294110Hey markwilliams,
Thank you for your patience, unfortunately, replacing the ALB content is not as easy is replacing “the_content()” or “get_the_content()” try looking in “\enfold\template-builder.php” on line 76$content = apply_filters( 'avia_builder_precompile', get_the_content() );I believe you will find the comments there helpful.
This sounds like it is similar to the issues that Toolset and Advanced Custom Fields have when trying to replace “the_content()”, there were some older filters specific to these two plugins but I believe the theme files were changed since then, and since this is not what you are trying to do it won’t help.
The best option is to use the elements and their available options instead of trying to rewrite them as the elements are advancing with new options such as with the “CET” and your edits may cause problems for your site in the future.Best regards,
MikeHi,
Thank you for your patience, for the preloader shake I was able to correct it by blocking plugin javascript files in the browser console, so this points to a plugin causing this but I’m unsure which one. Please try disabling all of your plugins and caching and then clear your browser cache. Then enable your plugins one at a time and test your site, clearing your browser cache after each test until you find the one or combination of plugins causing this to identify this cause.
As for the elements at the bottom of the page, they seem to be stacking correctly for mobile, please see the screenshot in the Private Content area.
To add a screenshot please try using any image hosting service and pasting the image URL in your post.Best regards,
MikeHi,
@bloomfashion unfortunately your issue is not the same as this user was having, but I see that you have opened your own thread, which is a better place to address your issue, thank you.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHey kevinhaag,
Thank you for your patience please give this script a try, in the functions.php:function custom_script() { ?> <script> (function($){ var int = ''; function a() { var isMobile = $('.av-burger-menu-main').css('display'), htmlString = $('#header_main .social_bookmarks').find('li a'), mobileMenu = $('.av-burger-overlay'), socialString = []; if(isMobile == 'none') return; if($('.burger-social').length) clearInterval(int); htmlString.each(function() { var socialClass = $(this).parent('li').attr('class'), socialItems = $(this).wrap('<li class="'+ socialClass + ' av-active-burger-items burger-social"></div>').parent().unwrap(); socialString.push(socialItems); }); $(socialString).each(function() { $(this).appendTo('#av-burger-menu-ul'); }); } $('#header').on('mousedown', '.av-main-nav-wrap', function() { int = setInterval(function() { a(); }, 500); }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');the css:
#av-burger-menu-ul li.burger-social { float: left; } #av-burger-menu-ul li.burger-social a { padding: 10px !important; border-bottom: none !important; } #av-burger-menu-ul li.social_icon_1 { padding-left: 40px }Best regards,
MikeHey maxgorelkine,
Thank you for your patience, I do not have an iphone to test with and the only sub-menu items that didn’t work for me were the ones under “Performances du groupe” because they were just #, but I do note that you are getting these errors:OTS parsing error: invalid version tag&Failed to decode downloaded font: [...] /fsd-icons/fsd-icons.woff2
and yourfsd-icons.woff2is giving a 301 redirect.
So first I’m not familiar with these errors but most of my research points to this being a bigger issue for ios, which would explain why it’s not causing a fail on Android, second, it is clear that the fsd-icons is a custom font, but only .woff is available and not .woff2
So first I recommend ensuring that you really wanted to link to .woff2 and it is available via on your server, if .woff2 is an error is your font-face css correct to .woff.
If .woff2 is correct ensure that is was uploaded correctly as binary and not ASCII.
Otherwise, check that any caching is not breaking the font because it is not available and is a 301 redirect.
Another option would be to remove the use of this font temporarily to ensure that error is not the cause for the missed IDs on your iphone.
Another common reason for missed IDs on mobile is because the mobile elements are different than the desktop elements, that is when the desktop elements are hidden on mobile resulting in two of the same IDs in the source code and causing the error, I didn’t find this to be your case, but as I couldn’t recreate your issue perhaps I didn’t click on the correct menu item to cause the error? Please tell us a couple of menu items specifically that cause this issue for you and if this dual element IDs could be the problem.Best regards,
MikeApril 11, 2021 at 12:10 am in reply to: Accessibility Issue for Menu with Sub-items of sub-items #1293707Hey xfilegirl,
Thank you for your patience, can you link to the thread you found about the edit you tried, I didn’t find it and would like to try it. It sounds like the issue you are having is only with the third child-level menu correct?Best regards,
MikeHey macjeffff,
Thank you for your patience, please try this css and try to adjust the first font size to suit./* change read more button */ a.more-link:before{ content: "See More" !important; font-size: 16px !important; } a.more-link { font-size: 0 !important; }After applying the css, please clear your browser cache and check.
If this doesn’t help please include the url to the page in question so we can take a closer look.Best regards,
MikeHi,
Thank you for the feedback, I thought the intention was to have the “Skip to Content” within the <body> tag, where before it was outside, aka before the <body> tag, so I used insertBefore(‘#wrap_all’); to get it above <wrap_all> and under <body> aka within the <body>
I tried to append to the <body> but that doesn’t work because the “Skip to Content” needs to be it’s own <div>
So when I check now it seems to me that it is now working as intended.

Best regards,
MikeHi,
@jodyrussell, glad to hear that you are getting this sorted out, but when you say that you are getting PHP memory issues I hope that doesn’t mean that you are rebuilding the site with v3.8? I don’t see where you say that you are using v4.8.1, and if you are I would not expect that you would have memory issues, but I don’t use “import buddy” or “backup buddy” so I would not know what errors might come from them, I only used the real “Duplicator“, not the new fake one 🙂Best regards,
MikeHi,
Thank you @Guenni007, the Wayback machine is a good idea so send the chocolate to Bonn/Germany ;)Best regards,
MikeHey lle-it,
Thank you for your patience, please give this a try instead of the other script and continue to use your current css:function screen_reader(){ ?> <script> (function($){ $(document).ready(function() { if ($("body").hasClass("home") == true) { $('<div id="skipnav"><p class="skipnav"><a href="#main_content">Skip to Content (Press Enter)</a></p></div>').insertBefore('#wrap_all'); } else { $('<div id="skipnav"><p class="skipnav"><a href="#main">Skip to Content (Press Enter)</a></p></div>').insertBefore('#wrap_all'); } }); })(jQuery); </script> <?php } add_action('wp_footer', 'screen_reader');Best regards,
MikeHey jodyrussell,
Thank you for your patience and the catchy title, I see that you are using Enfold v3.8 with WordPress v5.1.8
I’m pretty sure Enfold v3.8 was using PHP v5.x which most webhosts won’t allow anymore so your probably on PHP v7.x now?
I would try downgrading WordPress to at least v4.x but I’m not sure how low you can go and still work with your PHP version, you may try alternating downgrading WP & PHP to get as low as to can go and at a point I believe that you will find your site will work again enough that you can login to the backend and perhaps clone it to a localhost and try rebuilding it.
But looking at your homepage, which seems to be the only page that works, it seems basic and seems that it would be easier to recreate from scratch, I personally would create a new install on a localhost of the latest versions of WordPress & Enfold and copy (scrape) the text and images from the frontend, or just make a completely new site. Sorry, this is probably not very helpful, but WordPress changed so much at version 5 that salvaging Enfold v3.8 may not be worth your time?Best regards,
MikeApril 7, 2021 at 1:52 pm in reply to: Masonry gallery | Elementbeschriftung hat keinen Einfluss auf die Anzeige #1293067Hi,
Thanks for the FTP access but I’m having trouble with the connection as it keeps dropping. Please try uploading your updated theme to a directory named enfold-new and once it is fully uploaded, rename your current enfold directory to enfold-old and then rename enfold-new to enfold and check your site.
If you run into any issues simply reverse the renaming. If you don’t feel comfortable doing this and you have a cPanel file manager within your webhosting account you could post a login for us to use below, but it doesn’t seem that your FTP access is stable enough for me to use from my location.Best regards,
MikeHi,
Thank you for the theme zip file, I have uploaded for you and edited your child theme stylesheet as I said above.
Please check your site, I didn’t find any errors. Via FTP you will note that your old theme version is in the directory “enfold-old” if you are happy with the update then you can delete this directory via FTP, do not delete it from within the WordPress theme panel.Best regards,
MikeHey Harold,
Thank you for your patience and the link to your site, but I don’t see that you have any social icons activated on the desktop version header, the script above grabs these social icons and places them in the mobile menu. So please try enabling them and trying again.Best regards,
MikeHey denis-lvov,
In general each Advanced Layout Builder element has the option for the element to show at different screen sizes

you can use these options to choose when your content shows.
If you are having trouble understanding this then please create a test page and include an admin login for us and describe what and when you want something to show and we can help.Best regards,
MikeApril 6, 2021 at 12:14 pm in reply to: Video Banner and Video Elements playing simultaneously #1292752Hey Kraig,
Thank you for your patience, as I understand your issue I don’t believe there is a way to disable the layerslider when the video element is playing. I would recommend disabling the loop at the end of your first round of layerslider slides so it doesn’t come back around to the auto playing video again.
But on the other hand, since the layerslider video is playing without sound, I don’t believe that your users even know it is playing behind the video element?Best regards,
MikeHi,
Sorry I am unable to recreate a form submit redirect on my localhost, try looking at your WordPress > Settings > Reading > Your homepage displays and compare with your Enfold Theme Options > Theme Options > Frontpage Settings, perhaps these two options are working against each other, also check if you have a Custom Error 404 Page or Maintenance Mode set in the theme options, or if you ever have, if you used to have one of these setting you will need to un-select the option before disabling it and then save your theme options.Best regards,
MikeApril 6, 2021 at 11:36 am in reply to: Logo image does not appear in the header section of the website #1292738Hi,
Thank you for the feedback, I have reset my localhost install of v4.8.1 and enabled with no demos and have the base Enfold logo:

which is located at\wp-content\themes\enfold\images\layout\
this is hardcoded on line 132 in\wp-content\themes\enfold\includes\helper-main-menu.php
But whenever a new logo is uploaded this base logo is replaced, I have tested this.
I believe I have seen the old “K” logo you are referring to but I believe that is from a much older version, I don’t see it in the current version. Even so, it to would be replaced with a new logo upload.Best regards,
Mike -
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