Forum Replies Created
Does Basilis Reply #765234 refer to this issue. Not an urgent issue, wait for update?March 7, 2017 at 1:19 am in reply to: Enfold page dimensions just changed without provocation! #756680
No prob. Re-activated Wordfence and all is well — along with updating to your most recent version and WordPress.
You all are the best! Thanks!!!March 1, 2017 at 5:10 pm in reply to: Two lines of product images showing on shopping page – Woocommerce #753809
Nikko provided some code as well — all is good now… thanks! All the moderators are wonderful and very helpful!March 1, 2017 at 5:03 pm in reply to: Enfold page dimensions just changed without provocation! #753803
Thanks! However, I really need to have the Wordfence Security plugin on the site. Can you tell me what might be happening from it so I can forward to their support people?
Thanks!February 28, 2017 at 2:26 am in reply to: Enfold page dimensions just changed without provocation! #752712
Figured as much. Thank you.
Also, the newest release of Enfold 4.0.1 — does it play well with Woocommerce?
Was over at the Woocommerce group @ WordPress.org and they helped me out – it was a setting in Woo/totally overlooked it.
Still have a few outstanding issues though — can you check the other help questions I posted to see if you have some direction for me? Much appreciated!
Cheers!February 23, 2017 at 2:56 am in reply to: Two lines of product images showing on shopping page – Woocommerce #750780
Some other issues have come up. Can you see the topics under my username? I’ll set you up with login credentials if needed. It’s all getting a little weird now!
Thanks!February 23, 2017 at 2:08 am in reply to: Accept "Terms & Conditions" larger on checkout page using Woocommerce? #750772February 23, 2017 at 1:58 am in reply to: Two lines of product images showing on shopping page – Woocommerce #750769
Reviewed the page again with “new eyes”. This change happened when I assigned the “Store” as the Shop Page in Woo. When you have a certain page designated, Woo’s defaults take over, including disengaging the Advanced Layout in Enfold. So, I just deselected the “Store” as the Shop page, and re-selected Advanced Layout via Enfold, and I’m back in business with only one slider at the bottom of the page. Will do a live “purchase” test in a moment to see if anything fails because I have not selected a “Shop Page” option in Woo (Settings/Products/Display). Will post back with any issues. Thanks!
Please see my other post re: ” Sales Tax State embedded in cart – Woocommerce”
Really need some help on this — can one of the Enfold guru’s give some direction???February 22, 2017 at 3:34 am in reply to: Two lines of product images showing on shopping page – Woocommerce #750236February 1, 2017 at 5:03 pm in reply to: File contains suspected malware URL http://www.link.at/ #741355January 31, 2017 at 9:08 pm in reply to: File contains suspected malware URL http://www.link.at/ #740878
Thank you! Would it be okay to wait for your update instead of updating the .php? I can deal with WF warnings. Just don’t want harm done to any of the sites. (aka “time management”) :-)
All has been fixed. A folder was somehow misplaced in the database. All is well. Thanks!
Hi Basilis — What plugin? SiteLock is a service — an external “malware protector”. Is this what you are referring to?April 20, 2016 at 8:08 pm in reply to: Enfold slider images and some interactive images not showing up in preview #618641
Updated Enfold to 3.5.3 — flushed and refreshed. Did not work.
Then followed instructions per joshuatolento post. Had to add code to the functions.php file — it worked! Perhaps more adjustments need to be made to the theme files?
Moderators — please comment!
Thanks joshuatolento!!!April 19, 2016 at 8:41 pm in reply to: Enfold slider images and some interactive images not showing up in preview #617671
Please — need help with this issue! Will the most recent Enfold update take care of this problem?!
Please respond ASAP!April 18, 2016 at 10:56 pm in reply to: Enfold slider images and some interactive images not showing up in preview #616869
The site I posted about on 4/17/2016 is still not working properly. Images in slider, gallery and testimonials are not working — basically all images that have “movement” — except for two pages that are monitored by my commerce partner. Please advise ASAP!
Thanks!April 17, 2016 at 10:20 pm in reply to: Enfold slider images and some interactive images not showing up in preview #615924
One of my sites recovered from this anomaly. However, another one is now going through same failures — slider images not loading and other interactive aspects not working (images that pop up on testimonial page, gallery pop ups at the bottom of first page.) All my settings are current. I did note to Josue that the original site I posted this issue about did “recover” within 2 days of my reporting it. That site is under construction. The site I am now reporting is live.
Please advise urgently.
Thanks!April 15, 2016 at 11:11 pm in reply to: Enfold slider images and some interactive images not showing up in preview #615198
I just checked as well — and you are right, it’s all back. Ta-Da!
Thanks!April 13, 2016 at 5:51 pm in reply to: Enfold slider images and some interactive images not showing up in preview #613027
The link and login in should work… try new one provided below… thanks!
JanetteJanuary 4, 2016 at 8:26 pm in reply to: Appearance of text block screen using Avia Layout Builder has changed #559452
Re-read your post and realized that I had yet to go through the plugin deactivated/reactivate one at a time test — and I found the culprit! Thanks!!!
Appreciate the awesome support we all get from you and the crew!
This is the reply I have received from Envato… looks like Kriesi will let us know?
Suppose this begs the question — was the Enfold theme offered “with lifetime updates and support” at the time of purchase a few years back? Envato cannot seem to answer that question. Just need a straight answer before February so I know which way to turn since my account was flagged with a “support ends in 2 months” notice.
This is a part of the email I received from Envato
Question: Will updates be issued without charge going forward via Envato?
Response: Yes, you will be able to access free update and free support. Feel free to contact us if an author will refuse to provide support for any of the items purchased with lifetime support. As I already mentioned, for those items who came with lifetime support there is no extra charge.
Envato Market Help (Romania)
Thanks in advance for any insights/direction!
Happy New Year everyone!!
Update… sent an inquiry email to Envato. Lots of talk on their boards on this topic. Looks like updates will continue to provided, but they do want to charge for support. Will post again when I get reply.
Basilis… Kriesi and all of you provide such great support — I would have much less resistance to paying for the extended support if I knew the fees went to you 100%. $17.70/year for support via Envato is not too bad, but it seems as if they might be prone to increase that every year, or on a whim! It’s hard to budget for “whims”! :-)
I have two months of support left. Please let us know of your plan “we will be considering what we will be doing ( and we are close to that ).” ASAP.
Thanks — and Merry Christmas everyone!
I’ll contact Envato direct. I have been using Enfold for sometime now – at least two years or more. I never received notice of this “rule change”. Hopefully they will consider a “grandfathered” situation. Doesn’t seem honorable. But I do love the theme!