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Hey!
I’m sorry but I can’t find the page (http://www.wiwaldi.at/portraits/karina-und-daniel-fasch/) in the Pages panel. Can you please provide the exact url to the page editor?
Regards,
IsmaelHey!
I’m not really that familiar with the subject. Maybe, you can find a video converter? This might help:http://www.wondershare.com/pro/free-video-converter.html
Regards,
IsmaelSeptember 24, 2015 at 10:04 am in reply to: One-page navigation anchor positions when using submenu #508237Hi!
Alright. Please hard refresh the page every time you test the codes. Post the ftp details here. We would like to check it.
Regards,
IsmaelSeptember 24, 2015 at 8:44 am in reply to: Tablet Portrait Columns & Ajax Portfolio Slideshow #508204Hi!
EDIT: I tried the extra steps and I was able to reproduce the issue. I hope the code above will fix it. Most users will not click the “X” button and move forward to the next item or click another portfolio item. There’s even a chance that he will go to another tab minimize the browser and will never notice the bug is actually there. My point is, reproducing the bug is almost impossible unless you’re the developer of the site. Anyway, at least we confirm that the bug is actually there. I really hope the code above will fix it.
EDIT: The code fix the current issue but it creates another. The current slideshow is stuck. We’ll ask Kriesi again to look into this.
Regards,
IsmaelSeptember 24, 2015 at 8:29 am in reply to: Tablet Portrait Columns & Ajax Portfolio Slideshow #508202Hey!
I actually modified the code above. Is that the one you used? Please test it again. Remove browser cache then reload the page. I tried to login to the dashboard but the previous login credentials are not working. Please post the new login credentials so that we can check it. Thank you for your patience.
Best regards,
IsmaelSeptember 24, 2015 at 8:27 am in reply to: Remove Thin Vertical lines between MegaMenu columns #508200Hi!
Thank you for the link. You can add this in the Quick CSS field in order to remove the mega menu border:
#header .avia_mega_div .units { border-right-width: 0; }
Cheers!
IsmaelSeptember 24, 2015 at 8:24 am in reply to: Colour section not taking CSS into account from section 5 on #508199Hi!
It’s not surprising that the site crashes on iPad. Most of the images are not fully optimized. A few of them have dimensions larger than 3000px which is quite heavy for mobile devices. Example:
http://altaleo.com/wp-content/uploads/2015/06/comptabilite-franco-allemande-v1.jpg
http://altaleo.com/wp-content/uploads/2015/08/traduction.jpg
http://altaleo.com/wp-content/uploads/2015/06/assurance-versicherung5.jpg
http://altaleo.com/wp-content/uploads/2015/06/contactez-nousv4.jpg
http://altaleo.com/wp-content/uploads/2015/08/marketing-franco-allemand1.jpgPlease try to resize these images to decrease the file size. I was able to cut the file size to half by decreasing the width of the first image to 1800px which is quite enough to cover most screen sizes.
Please create a test page of the color section issue. Where do you add the “wrap_all” div? All sections should be wrapped inside the wrap_all container including the header, footer and socket.
Best regards,
IsmaelHey!
We are actually asking for the whole php info page. The settings from the php.ini can be overridden by the default php settings. You can actually create a php info page yourself. Refer to this link: https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
Do you think it might be something to do with the Advanced Layout Editor?
There are a few of inquiries regarding this issue (losing content after update) and increasing the memory limit usually fix it. I tried to login to the dashboard but the login credentials you provided are not working. Please check.
Regards,
IsmaelSeptember 24, 2015 at 7:52 am in reply to: How to Place Image Placeholder while displaying AWS3 hosted Video #508192Hey!
Thank you for using Enfold.
Can you please provide a link to the actual video? We would like to test it on our installation. Have you tried the image element? However, it will open the video on a lightbox.
Cheers!
IsmaelHey!
Do you remember doing anything prior to the issue? Please post the login details here, we would like to take a look.
Cheers!
IsmaelSeptember 24, 2015 at 7:45 am in reply to: Post meta information not appearing on single post in restaurant theme in Enfold #508189Hey!
Please create a file called post_meta_infos.php on config-templatebuilder > avia-shortcodes folder. Add this code: http://pastebin.com/qsXmPDQJ
You’ll have a new element called Post Meta under Content Elements panel. You might find a few bugs here and there but it should work as a basic element.
Cheers!
IsmaelHi anubis!
Thank you for using Enfold.
We created a test page with the portfolio grid and it displays the sort items: http://digimotion.co.kr/?page_id=4901
Best regards,
IsmaelHi!
You enclosed all text in h3 tags. Try this:
<style> .avia_textblock h3 { font-size: 1.2em; line-height: 1.5em; margin-bottom: 8px; } </style>
Again, add the code in a code block. Or in the Enfold > General Styling > Quick CSS field.
Cheers!
IsmaelHi!
Alright. Please adjust the code in the functions.php file, from “title” to “date”.
Regards,
IsmaelHi!
I’m sorry but I really can’t see the menu items. Did you add any css codes to modify the menu? This is the screenshot:
Best regards,
IsmaelHey!
Please enable the sidebar for archive pages in the Sidebar Settings panel then add this in the functions.php file:
add_filter('avia_layout_filter', 'avia_change_post_layout', 10, 2); function avia_change_post_layout($layout, $post_id){ if(is_tax('portfolio_entries')) { $layout['current'] = $layout["fullsize"]; $layout['current']['main'] = "fullsize"; } return $layout; }
This will DISABLE the sidebar on portfolio category pages.
Cheers!
IsmaelHi!
I check the page editor and there are lots of html code inside the page. Please make sure that all html tags are closed properly. Also, please upgrade the theme to the latest version, 3.3.2.
Best regards,
IsmaelHi!
I’m not sure what you meant by “current sorting title” and I can’t seem to find the page with the masonry element. Please provide the url to the actual page. A screenshot will help.
Regards,
IsmaelSeptember 24, 2015 at 3:09 am in reply to: Added Woocommerce shop to existing site; How to match formatting shop page? #508138Hi!
Can you please provide a screenshot of the difference between those pages? In my installation, default and woocommerce pages look exactly alike. Maybe, you’re referring to the transparent header or something like that?
Regards,
IsmaelSeptember 24, 2015 at 3:05 am in reply to: How to fit the images in a correct width and height #508137Hi!
The image link is missing. Please try to do the following:
1.) Insert a grid row element.
2.) Set the number of cells.
3.) Edit each cells then upload a Custom Background Image. Try to use images with the size and dimension as much as possible.
4.) You can also set a Minimum Height in the grid row options.We created an example here: http://www.seatyle.com/test/
Regards,
IsmaelHey!
I’m sorry if you feel that way but we are trying our best to fix your issue. We can only provide solutions base on the available information. Did you modify anything on the theme files? Try to update again via FTP but do not update the style.css file. Override the theme files, not the theme folder.
I tried to run the “update check” manually but the current user you provided “do not have sufficient permissions to access the page.” Please post the site’s FTP details here. We will update it for you.
Cheers!
IsmaelSeptember 24, 2015 at 2:47 am in reply to: Post display issue since the last wordpress update to Version 4.3.1. #508132Hi!
I tried to add the code in the functions.php file but I got a white screen. Something must have gone wrong. Could you please override the functions.php file with a fresh copy? It should fix the “white screen” issue. I’m sorry for the inconvenience. Did you add the code somewhere else?
Regards,
IsmaelHi!
Thank you for the info. Please remove the code on functions.php file then add this in the Quick CSS field:
@media only screen and (max-width: 1024px) { .responsive #top .sticky_placeholder{height:0px;} .responsive #top .av-submenu-container{top: auto !important; position: relative !important; height:auto; } .responsive #top .av-menu-mobile-active {text-align: center; } .responsive #top .av-menu-mobile-active .mobile_menu_toggle{display: inline-block;} .responsive #top .av-menu-mobile-active .av-subnav-menu{display:none;} .responsive #top #wrap_all .av-menu-mobile-active.container {width:100%; max-width: 100%;} .responsive #top .av-menu-mobile-active .av-open-submenu.av-subnav-menu{display:block;} .responsive #top .av-subnav-menu > li:first-child{margin-top:-1px;} .responsive #top .av-menu-mobile-active .av-subnav-menu li{display:block; border-top-style: solid; border-top-width: 1px; padding:0;} .responsive #top .av-menu-mobile-active .av-subnav-menu > li > a{border-left:none; padding:15px 15%; text-align: left;} .responsive #top .av-menu-mobile-active .av-subnav-menu > li a:before{content: "\25B6"; position: absolute; top: 15px; margin-left: -10px; font-family: 'entypo-fontello'; font-size: 7px;} .responsive #top .av-menu-mobile-active .av-subnav-menu li > ul{visibility:visible; opacity: 1; top:0; left:0; position: relative; width:100%; border:none;} .responsive #top .av-menu-mobile-active.av-submenu-hidden .av-subnav-menu li > ul{display: none;} .responsive #top .av-menu-mobile-active.av-submenu-hidden .av-subnav-menu li > ul.av-visible-sublist{display: block;} .responsive #top .av-menu-mobile-active .av-subnav-menu li > ul a{padding:15px 19%;} .responsive #top .av-menu-mobile-active .av-subnav-menu li li > ul a{padding:15px 24%;} .responsive #top .av-menu-mobile-active .av-subnav-menu li li li > ul a{padding:15px 29%;} }
It will enable the mobile button on iPad view.
Regards,
IsmaelSeptember 24, 2015 at 12:52 am in reply to: Tablet Portrait Columns & Ajax Portfolio Slideshow #508121Hi!
We are really sorry that you’re having this issue but it’s quite difficult for us to find the problem if we can’t reproduce it on our own installations. You also mentioned that there are no errors thrown on the console, making it harder to debug the issue. And for clarifications, I was able to see the issue on your installation but NOT on the theme’s demo. Also, if I wait for a few seconds, the ajax slideshow eventually turns up as I stated on my previous post.
I already offered to do a skype, hangouts, facetime or whatever chat with screensharing to walk you through the steps to make this bug appear, but never received a reply to that. I’d still be willing to do this.
The steps are pretty clear on how to reproduce the issue with the screenshots and videos you provided, the problem is we can’t reproduce it. https://dl.dropboxusercontent.com/u/51151448/Microsoft%20Edge%209_16_2015%208_47_30%20AM.mp4
Upon reviewing your previous posts, I saw this:
as I said the blank space gets filled with a slideshow image as soon as you change the browser window size (even if it’s only slightly).
https://kriesi.at/support/topic/tablet-portrait-columns-ajax-portfolio-slideshow/#post-497683
Maybe you can try this in the functions.php file:
add_action('wp_footer', 'ava_auto_resize'); function ava_auto_resize(){ ?> <script> (function($){ $('.grid-entry').on('click', function(event) { setTimeout(function() { var open = $('.open_slide').length; if(open > 0) { $(window).trigger('resize'); console.log(event.type); } }, 100); }); })(jQuery); </script> <?php }
It will trigger a resize event after you click inside the portfolio container.
Cheers!
IsmaelHey!
Try to resize the portrait masonry items with this:
.av-fixed-size .av-masonry-entry.av-portrait-img .av-inner-masonry-sizer { padding-bottom: 80%; }
For the rest of the masonry items, use the code above:
.av-fixed-size .av-masonry-entry .av-inner-masonry-sizer { padding-bottom: 40%; }
You might need to use a lot of css media queries if you want to always have the masonry items above the fold on different screen size: https://css-tricks.com/snippets/css/media-queries-for-standard-devices/
Regards,
IsmaelHi!
My bad. We replaced the code in the functions.php file. Please hard refresh the page: http://www.stevens-tate.com/category/blog/directors/
Cheers!
IsmaelHi!
Use this to resize the product items on mobile:
@media only screen and (max-width: 767px) { .responsive #top #main .products .product { margin: 0 1% 1% 0; width: 32.3%; clear: none; } } @media only screen and (max-width: 479px) { .responsive #top #main .products .product { margin: 0 0 20px 1%; width: 48%; } }
Cheers!
IsmaelHey!
Alright. Please open a new thread once you get this resolved. We would like to know the cause of the issue as well. Thank you.
EDIT: We removed the link.
Best regards,
IsmaelSeptember 23, 2015 at 10:44 am in reply to: One-page navigation anchor positions when using submenu #507592Hey!
Alright. Please edit this part:
tempPadding = tempPadding + non_shrinking + non_shrinking2; console.log('test b ' + tempPadding);
.. replace it with:
tempPadding = tempPadding + non_shrinking + non_shrinking2 - non_shrinking3;
Cheers!
IsmaelHi!
Could you please provide the login details so that we that we can take a look at the issue? I tried to fetch new scrape information but it fails to get the new image: https://developers.facebook.com/tools/debug/og/object/
Regards,
Ismael -
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