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Viewing 30 posts - 45,391 through 45,420 (of 66,126 total)
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  • in reply to: facebook share problem #508251

    Hey!

    I’m sorry but I can’t find the page (http://www.wiwaldi.at/portraits/karina-und-daniel-fasch/) in the Pages panel. Can you please provide the exact url to the page editor?

    Regards,
    Ismael

    in reply to: Video not working #508249

    Hey!

    I’m not really that familiar with the subject. Maybe, you can find a video converter? This might help:http://www.wondershare.com/pro/free-video-converter.html

    Regards,
    Ismael

    in reply to: One-page navigation anchor positions when using submenu #508237

    Hi!

    Alright. Please hard refresh the page every time you test the codes. Post the ftp details here. We would like to check it.

    Regards,
    Ismael

    in reply to: Tablet Portrait Columns & Ajax Portfolio Slideshow #508204

    Hi!

    EDIT: I tried the extra steps and I was able to reproduce the issue. I hope the code above will fix it. Most users will not click the “X” button and move forward to the next item or click another portfolio item. There’s even a chance that he will go to another tab minimize the browser and will never notice the bug is actually there. My point is, reproducing the bug is almost impossible unless you’re the developer of the site. Anyway, at least we confirm that the bug is actually there. I really hope the code above will fix it.

    EDIT: The code fix the current issue but it creates another. The current slideshow is stuck. We’ll ask Kriesi again to look into this.

    Regards,
    Ismael

    in reply to: Tablet Portrait Columns & Ajax Portfolio Slideshow #508202

    Hey!

    I actually modified the code above. Is that the one you used? Please test it again. Remove browser cache then reload the page. I tried to login to the dashboard but the previous login credentials are not working. Please post the new login credentials so that we can check it. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Remove Thin Vertical lines between MegaMenu columns #508200

    Hi!

    Thank you for the link. You can add this in the Quick CSS field in order to remove the mega menu border:

    #header .avia_mega_div .units {
        border-right-width: 0;
    }

    Cheers!
    Ismael

    in reply to: Colour section not taking CSS into account from section 5 on #508199

    Hi!

    It’s not surprising that the site crashes on iPad. Most of the images are not fully optimized. A few of them have dimensions larger than 3000px which is quite heavy for mobile devices. Example:

    http://altaleo.com/wp-content/uploads/2015/06/comptabilite-franco-allemande-v1.jpg
    http://altaleo.com/wp-content/uploads/2015/08/traduction.jpg
    http://altaleo.com/wp-content/uploads/2015/06/assurance-versicherung5.jpg
    http://altaleo.com/wp-content/uploads/2015/06/contactez-nousv4.jpg
    http://altaleo.com/wp-content/uploads/2015/08/marketing-franco-allemand1.jpg

    Please try to resize these images to decrease the file size. I was able to cut the file size to half by decreasing the width of the first image to 1800px which is quite enough to cover most screen sizes.

    Please create a test page of the color section issue. Where do you add the “wrap_all” div? All sections should be wrapped inside the wrap_all container including the header, footer and socket.

    Best regards,
    Ismael

    in reply to: Hit Update and losing content #508194

    Hey!

    We are actually asking for the whole php info page. The settings from the php.ini can be overridden by the default php settings. You can actually create a php info page yourself. Refer to this link: https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

    Do you think it might be something to do with the Advanced Layout Editor?

    There are a few of inquiries regarding this issue (losing content after update) and increasing the memory limit usually fix it. I tried to login to the dashboard but the login credentials you provided are not working. Please check.

    Regards,
    Ismael

    Hey!

    Thank you for using Enfold.

    Can you please provide a link to the actual video? We would like to test it on our installation. Have you tried the image element? However, it will open the video on a lightbox.

    Cheers!
    Ismael

    in reply to: LayerSlider not showing #508191

    Hey!

    Do you remember doing anything prior to the issue? Please post the login details here, we would like to take a look.

    Cheers!
    Ismael

    Hey!

    Please create a file called post_meta_infos.php on config-templatebuilder > avia-shortcodes folder. Add this code: http://pastebin.com/qsXmPDQJ

    You’ll have a new element called Post Meta under Content Elements panel. You might find a few bugs here and there but it should work as a basic element.

    Cheers!
    Ismael

    in reply to: not displaying sortable on page #508181

    Hi anubis!

    Thank you for using Enfold.

    We created a test page with the portfolio grid and it displays the sort items: http://digimotion.co.kr/?page_id=4901

    Best regards,
    Ismael

    in reply to: Coming Soon Responsive Not Working #508179

    Hi!

    You enclosed all text in h3 tags. Try this:

    <style>
    .avia_textblock h3 {
        font-size: 1.2em;
        line-height: 1.5em;
        margin-bottom: 8px;
    }
    </style>

    Again, add the code in a code block. Or in the Enfold > General Styling > Quick CSS field.

    Cheers!
    Ismael

    in reply to: Archive Category Page Sort Order #508173

    Hi!

    Alright. Please adjust the code in the functions.php file, from “title” to “date”.

    Regards,
    Ismael

    in reply to: Menu item highlighted when on a portfolio item #508142

    Hi!

    I’m sorry but I really can’t see the menu items. Did you add any css codes to modify the menu? This is the screenshot:

    Best regards,
    Ismael

    in reply to: Blog Categories #508141

    Hey!

    Please enable the sidebar for archive pages in the Sidebar Settings panel then add this in the functions.php file:

    add_filter('avia_layout_filter', 'avia_change_post_layout', 10, 2);
    function avia_change_post_layout($layout, $post_id){
    	if(is_tax('portfolio_entries')) {
            $layout['current'] = $layout["fullsize"];
            $layout['current']['main'] = "fullsize";
    	}
        
        return $layout;
    }

    This will DISABLE the sidebar on portfolio category pages.

    Cheers!
    Ismael

    in reply to: New Pages not responsive #508140

    Hi!

    I check the page editor and there are lots of html code inside the page. Please make sure that all html tags are closed properly. Also, please upgrade the theme to the latest version, 3.3.2.

    Best regards,
    Ismael

    in reply to: Sorting #508139

    Hi!

    I’m not sure what you meant by “current sorting title” and I can’t seem to find the page with the masonry element. Please provide the url to the actual page. A screenshot will help.

    Regards,
    Ismael

    Hi!

    Can you please provide a screenshot of the difference between those pages? In my installation, default and woocommerce pages look exactly alike. Maybe, you’re referring to the transparent header or something like that?

    Regards,
    Ismael

    in reply to: How to fit the images in a correct width and height #508137

    Hi!

    The image link is missing. Please try to do the following:

    1.) Insert a grid row element.
    2.) Set the number of cells.
    3.) Edit each cells then upload a Custom Background Image. Try to use images with the size and dimension as much as possible.
    4.) You can also set a Minimum Height in the grid row options.

    We created an example here: http://www.seatyle.com/test/

    Regards,
    Ismael

    in reply to: Sorting category links missing on portfolio page #508136

    Hey!

    I’m sorry if you feel that way but we are trying our best to fix your issue. We can only provide solutions base on the available information. Did you modify anything on the theme files? Try to update again via FTP but do not update the style.css file. Override the theme files, not the theme folder.

    I tried to run the “update check” manually but the current user you provided “do not have sufficient permissions to access the page.” Please post the site’s FTP details here. We will update it for you.

    Cheers!
    Ismael

    Hi!

    I tried to add the code in the functions.php file but I got a white screen. Something must have gone wrong. Could you please override the functions.php file with a fresh copy? It should fix the “white screen” issue. I’m sorry for the inconvenience. Did you add the code somewhere else?

    Regards,
    Ismael

    in reply to: iPad drop down menu won't "tap-off" #508131

    Hi!

    Thank you for the info. Please remove the code on functions.php file then add this in the Quick CSS field:

    @media only screen and (max-width: 1024px)
    {
    	.responsive #top .sticky_placeholder{height:0px;}
    	.responsive #top .av-submenu-container{top: auto !important; position: relative !important; height:auto; }
    	
    	.responsive #top .av-menu-mobile-active {text-align: center; }
    	.responsive #top .av-menu-mobile-active .mobile_menu_toggle{display: inline-block;}
    	.responsive #top .av-menu-mobile-active .av-subnav-menu{display:none;}
    	
    	.responsive #top #wrap_all .av-menu-mobile-active.container {width:100%; max-width: 100%;}
    	.responsive #top .av-menu-mobile-active .av-open-submenu.av-subnav-menu{display:block;}
    	.responsive #top .av-subnav-menu > li:first-child{margin-top:-1px;}
    	.responsive #top .av-menu-mobile-active .av-subnav-menu  li{display:block; border-top-style: solid; border-top-width: 1px; padding:0;}
    	.responsive #top .av-menu-mobile-active .av-subnav-menu > li > a{border-left:none; padding:15px 15%; text-align: left;}
    	.responsive #top .av-menu-mobile-active .av-subnav-menu > li a:before{content: "\25B6"; position: absolute; top: 15px; margin-left: -10px; font-family: 'entypo-fontello'; font-size: 7px;}
    	.responsive #top .av-menu-mobile-active .av-subnav-menu li > ul{visibility:visible; opacity: 1; top:0; left:0; position: relative; width:100%; border:none;}
    	.responsive #top .av-menu-mobile-active.av-submenu-hidden .av-subnav-menu li > ul{display: none;}
    	.responsive #top .av-menu-mobile-active.av-submenu-hidden .av-subnav-menu li > ul.av-visible-sublist{display: block;}
    	
    	.responsive #top .av-menu-mobile-active .av-subnav-menu li > ul a{padding:15px 19%;}
    	.responsive #top .av-menu-mobile-active .av-subnav-menu li li > ul a{padding:15px 24%;}
    	.responsive #top .av-menu-mobile-active .av-subnav-menu li li li > ul a{padding:15px 29%;}
    }

    It will enable the mobile button on iPad view.

    Regards,
    Ismael

    in reply to: Tablet Portrait Columns & Ajax Portfolio Slideshow #508121

    Hi!

    We are really sorry that you’re having this issue but it’s quite difficult for us to find the problem if we can’t reproduce it on our own installations. You also mentioned that there are no errors thrown on the console, making it harder to debug the issue. And for clarifications, I was able to see the issue on your installation but NOT on the theme’s demo. Also, if I wait for a few seconds, the ajax slideshow eventually turns up as I stated on my previous post.

    I already offered to do a skype, hangouts, facetime or whatever chat with screensharing to walk you through the steps to make this bug appear, but never received a reply to that. I’d still be willing to do this.

    The steps are pretty clear on how to reproduce the issue with the screenshots and videos you provided, the problem is we can’t reproduce it. https://dl.dropboxusercontent.com/u/51151448/Microsoft%20Edge%209_16_2015%208_47_30%20AM.mp4

    Upon reviewing your previous posts, I saw this:

    as I said the blank space gets filled with a slideshow image as soon as you change the browser window size (even if it’s only slightly).

    https://kriesi.at/support/topic/tablet-portrait-columns-ajax-portfolio-slideshow/#post-497683

    Maybe you can try this in the functions.php file:

    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize(){
    ?>
    <script>
    (function($){	
    	$('.grid-entry').on('click', function(event) {
    		setTimeout(function() {
    			var open = $('.open_slide').length;
    			if(open > 0) {
    				$(window).trigger('resize');
    				console.log(event.type);
    			}
    		}, 100);
    	});
    })(jQuery);
    </script>
    <?php
    }

    It will trigger a resize event after you click inside the portfolio container.

    Cheers!
    Ismael

    in reply to: Reduce height of full width masonry #507608

    Hey!

    Try to resize the portrait masonry items with this:

    .av-fixed-size .av-masonry-entry.av-portrait-img .av-inner-masonry-sizer {
        padding-bottom: 80%;
    }

    For the rest of the masonry items, use the code above:

    .av-fixed-size .av-masonry-entry .av-inner-masonry-sizer {
        padding-bottom: 40%;
    }

    You might need to use a lot of css media queries if you want to always have the masonry items above the fold on different screen size: https://css-tricks.com/snippets/css/media-queries-for-standard-devices/

    Regards,
    Ismael

    in reply to: Archive Category Page Sort Order #507598

    Hi!

    My bad. We replaced the code in the functions.php file. Please hard refresh the page: http://www.stevens-tate.com/category/blog/directors/

    Cheers!
    Ismael

    in reply to: More then five products per row #507596

    Hi!

    Use this to resize the product items on mobile:

    @media only screen and (max-width: 767px) {
    .responsive #top #main .products .product {
        margin: 0 1% 1% 0;
        width: 32.3%;
        clear: none;
    }
    }
    
    @media only screen and (max-width: 479px) {
    .responsive #top #main .products .product {
        margin: 0 0 20px 1%;
        width: 48%;
    }
    }

    Cheers!
    Ismael

    in reply to: Menu over logo #507593

    Hey!

    Alright. Please open a new thread once you get this resolved. We would like to know the cause of the issue as well. Thank you.

    EDIT: We removed the link.

    Best regards,
    Ismael

    in reply to: One-page navigation anchor positions when using submenu #507592

    Hey!

    Alright. Please edit this part:

    tempPadding = tempPadding + non_shrinking + non_shrinking2;
    							console.log('test b ' + tempPadding);
    

    .. replace it with:

    tempPadding = tempPadding + non_shrinking + non_shrinking2 -  non_shrinking3; 
    

    Cheers!
    Ismael

    in reply to: facebook share problem #507590

    Hi!

    Could you please provide the login details so that we that we can take a look at the issue? I tried to fetch new scrape information but it fails to get the new image: https://developers.facebook.com/tools/debug/og/object/

    Regards,
    Ismael

Viewing 30 posts - 45,391 through 45,420 (of 66,126 total)