Forum Replies Created
-
Posts
-
Hi Rikard,
I don’t think we can resolve the bug. It does seem like it’s an issue that lies deep in the website, so we have decided to rebuild the new systems in an older separate version of the website which doesn’t have the bug in it. At least we managed to resolve the layerslider bug.
We can close this errand. Thanks for all the support this far. I wish you a good week.
Hey Rikard,
A Microsoft account is not needed (I tested it myself without an account).
Enter the provided link and you will be able to download the files. I created a new link since the previous one expired.If for some reason it’s still not working for you I will search around for alternatives.
Thanks in advance.
Hey Rikard,
No problem. Open the link I included in the private field and you will gain access to the files.
If there is anything more you need please don’t hesitate to ask.Thanks in advance.
Hi Rikard,
Ah, apologizes. Enfold has been on the latest version for around 6 days.
The websites PHP memory limit has been maxed out for a very long time at 2048M.Anything else comes to mind?
Thanks in advance.
Hello Rikard,
We have previously deactivated all plugins but the issue remained.
We have had the latest WP version for weeks and we got the mail yesterday.I activated a different theme as you suggested. Unfortunately it did not solve the issue and it broke the entire website so we are currently restoring a backup. Any other suggestions worth trying?
Thanks in advance.
Hey Rikard,
The menu issue is a bit different from the layerslider. Sorry, I should have been more clear about that. You can edit but you can’t add anything new from inside WP and in “anpassa”. Is this something you can replicate on your side?
I also received a mail from WordPress telling us that there is an issue with the enfold theme.
I added its content into the private field.Thanks in advance.
Hello again Rikard,
We did manage to update the plugins through an odd method without losing our custom codes and have verified that the menu problem unfortunately remains. I don’t think reverting our WP version would help knowing this now but I would still like to know if there would be any compatible issues with it. Do you have any suggestions on what the cause might be and a possible solution?
Thanks in advance.
Hi again Rikard,
I have updated the theme and it did in fact solve the layerslider problem which is fantastic.
The only thing remaining to solve is the menu issue on our /utv2/ website.I’m leaning towards the issue being from the filter plugin we are using “Category AJAX Filter PRO”, though I can’t confirm it. Deactivating the plugin don’t solve it and we can’t update it because it will remove all our custom coding. Out of all the website versions we have, /ut2/ is the only one with this menu bug and the only difference I see when comparing to the different sites is the WP version. I was thinking of trying to revert it to a previous version, not too far back though.
Do you know if it would cause any compatible issues with enfold theme version 4.8.3 if I were to revert the current WP version to say 5.7 (it’s currently on 5.7.2)? Or do you have any other suggestions?
Thank you in advance.
