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  • March 28, 2016 at 9:38 pm #604074
    FindlyTalent

    IN our Multi site environment we get this whenever we are uploading ANY .zip archive containing a fontello font library

    Couldn’t add the font.
    The script returned the following error:

    Wasn’t able to work with Zip Archive

    THis has only happened since updating to 4.4.2 WP.

    Any thoughts on what could be causing this. THe ZIP uploads fine, but we are unable to select it from the IMPORT/EXPORT tab in Enfold Settings.

    Thanks,

    Kit
    Findly Hodes

    March 28, 2016 at 10:09 pm #604106
    Jordan

    Hi Eric!

    Thanks for getting in touch with us!

    Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Cheers!
    Jordan

    March 28, 2016 at 11:07 pm #604152
    FindlyTalent

    sure … see below.

    March 29, 2016 at 12:22 pm #604420
    Andy

    Hey!

    does it work for you when using a default WordPress theme instead?

    Best regards,
    Andy

    March 30, 2016 at 5:12 pm #605293
    FindlyTalent

    Well uploading the Zip isnt an issue, it is only erroring when activating it via the Enfold theme settings to use that font where we have the issue.
    A default theme wouldnt have that interface.

    March 31, 2016 at 5:26 pm #606067
    FindlyTalent

    Any thoughts guys?

    We are dead int he water here, and this functionality has been working flawlessly up until 4.4.2.

    Thanks,

    March 31, 2016 at 10:02 pm #606270
    Jordan

    Hi!

    Logged in your WordPress dashboard to test the import function but it says we need to be a super admin to access this, so could not test it. Could you please provide super admin credentials.

    Regards,
    Jordan

    April 3, 2016 at 6:00 am #607121
    Two Trees

    Hi… having exactly the same issue on a standalone WP installation AND Multisite network since updating to WP 4.4.2.
    I’m hoping for a quick fix of this issue, as is the OP.

    Cheers

    April 3, 2016 at 10:34 am #607198
    Rikard

    Hi @Two Trees,

    Could you open a new thread and post admin login details in private so that we can have a closer look please?

    Regards,
    Rikard

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