Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • March 26, 2018 at 8:34 pm #933186
    cmgnaomi

    Hi,

    Today I noticed that a few features on my homepage are no longer working:
    1. Fullwidth Easy Slider
    2. Post Slider
    3. Gallery

    I’m using these throughout the rest of my site, and it seems to be working just fine. Just not on the home page. I believe the error is coming from a javascript file called avia.js but not sure how to remedy it. Please advise a solution.

    In addition, I’m also experiencing an issue with our “burger menu” in mobile. It has disappeared! I saw there was another forum thread started, so I chimed in there. Some overall support would be much appreciated (purchased 6 months through Envato).

    Thank you!

    March 27, 2018 at 5:37 am #933374
    Rikard

    Hey cmgnaomi,

    Could you try deactivating all plugins to see if one of them is causing a conflict please? If that is not the case then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    March 27, 2018 at 6:54 pm #933819
    cmgnaomi
    This reply has been marked as private.
    March 28, 2018 at 10:35 am #934103
    Victoria

    Hi cmgnaomi,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    March 28, 2018 at 10:13 pm #934565
    cmgnaomi
    This reply has been marked as private.
    March 29, 2018 at 7:35 am #934694
    Rikard

    Hi,

    You can use (Email address hidden if logged out) , just make sure to post user name and password in private so that all moderators can access the details.

    Best regards,
    Rikard

    March 29, 2018 at 8:16 am #934707
    cmgnaomi
    This reply has been marked as private.
    March 30, 2018 at 8:59 am #935172
    Ismael

    Hi,

    Thank you for the info. Did you remove the script? The sliders and gallery are working properly. Please add the script again so that we can inspect the issue.

    Best regards,
    Ismael

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