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  • #664458

    We added our logo which is exactly 175×175 and it won’t display correctly even though we specified in custom pixel size to be 175px. We disabled all plugins, problem still exists. We have no custom CSS that would interfere.

    So what is causing this? If you hover the logo you can see the cursor change from pointer to hand indicating that the logo is there but displaying incorrectly.

    Please figure this out.

    #664493

    Hey vegaspro,

    The current width and height of the logo is 175px not sure if you got it sorted. if you need any changes to this please elaborate the issue.

    Best regards,
    Vinay

    #664520

    Go to any other page and see the logo is truncated

    #665037

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Yigit

    #665078

    We already did this – you can try too. Something is making it shrink to 175×100.

    #665145

    Hi,

    I have added the below code to the Quick CSS section under Enfold > General Styling :

    .logo img {
        width: 175px!important;
        min-width: 175px!important;
        height: 175px!important;
        min-height: 175px!important;
    }
    
    @media only screen and (max-width:767px) {
    .logo img {
        width: 100px!important;
        min-width: 100px!important;
        height: 100px!important;
        min-height: 100px!important;
    }
    }
    

    Please review the site now :)

    Best regards,
    Vinay

    • This reply was modified 7 years, 8 months ago by Vinay.
    #665944

    Why was that necessary?

    #667092

    Hi,

    The actual image is actually 175x100px and the markup is quite different from the default.

    <img src="data:image/webp;base64,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" alt="Music Star Marketing" data-pagespeed-url-hash="3390279933" onload="pagespeed.CriticalImages.checkImageForCriticality(this);">
    

    This is probably created by a plugin.

    Best regards,
    Ismael

    #740023

    Issues still, see private content

    #740026

    Hey!

    The logo is as SVG for some reason and that is not from Enfold, but from something else.

    Best regards,
    Basilis

    #740037

    Look in the admin, it’s a PNG

    #740905

    Support?

    #741705

    Hi,

    Sorry for the delayed response, I have tried re-uploading the logo with all plugins deactivated and also the css code given by Vinay removed, and it worked fine the logo uses the uploaded image (in private content), however after refreshing the page the glitch shows up and the url for the image isn’t using the uploaded image but an optimized image (see private content, you can copy the link and paste it in url so you can view how it looks), you can verify this by using a web inspector. I’m just not sure why it automatically optimizes the image even with plugins disabled. I have added back Vinay’s code since it was necessary to fix the image dimension when the optimized image is used.

    Best regards,
    Nikko

    • This reply was modified 7 years, 1 month ago by Nikko.
    #741925

    Thats not even the correct website – we already resolved that one. This is for the other link I pasted.

    #742641

    Hi,

    Sorry for my mistake, I checked the new url you have given and it has the same issue as the other one, the solution is the same, just change the value of height and width.

    Regards,
    Nikko

    #742864

    To what? We did that and its still blurry.

    #743098

    Hi,

    Try to adjust the height and weight, for example try to use this one instead:

    .logo img {
        width: 270px!important;
        height: 180px!important;
    }

    Cheers!
    Nikko

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