Viewing 25 posts - 1 through 25 (of 25 total)
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  • #800557

    Hi there,

    I have an issue with the Easy Slider that I am hoping you can help with.

    I have set the slideshow image size as: Featured (1500×430).

    Therefore, I created an image sized 1500px width x 430px height.

    What’s confusing me is that, when the slideshow plays, the height of the image that I created is different to the height of the other (demo) images in the slideshow. Shouldn’t all the images in the slideshow be sized 1500×430 pixels?

    Many thanks, Andrea

    #800612

    Hey e-availability,

    If the screen is smaller that 1500 or the container for the slider, the image scales and so you get different dimensions.
    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

    Best regards,
    Victoria

    • This reply was modified 6 years, 10 months ago by Victoria.
    #801177

    Hi Victoria,

    Yeah, I’ve made an assumption that if I’m setting the slideshow image size to one of the defaults – currently Featured (1500x 430) – and I create an image using those dimensions, it will fit perfectly (the screen size is larger than 1500) and scale down proportionally on smaller devices. It’s the seemingly random cropping that I’m struggling with.

    I’ve included admin access in the private content below.

    Many thanks, Andrea

    #801226

    Easy Slider does not show the images when updating to the latest version of WooCommerce 3.0.7
    I’m including FTP access..
    Many thanks, Antonio

    #801378

    Hi,

    I`ve checked your site and the images are appearing normally – check it here: http://prntscr.com/fdobhx

    Best regards,
    John Torvik

    #801389

    Hi
    I know that it okay…..
    Sorry but the problem happens if Upgrade to version 3.0.7 of WooCommerce! so now can upgrade to WooCommerce 3.0.7 because my web site is in production, You have to upgrade and than you should see and to resolve the problem……

    I hope that the question is clear now
    Regards
    Antonio Gerardi

    #801390

    I can’t upgrade to WooCommerce 3.0.7 because my web site is in production, You have to upgrade and than you should see and to resolve the problem……

    I hope that the question is clear now
    Regards
    Antonio Gerardi

    #801866

    Hi
    Sorry I have the following problem!
    When Upgrade to version 3.0.7 of WooCommerce! Easy Sliders Does not display the images …….
    My web site is in production, so You should install woocommerce 3.0.7 and then to solve the problem,,,,

    I hope that the question is clear now
    Regards
    Antonio Gerardi

    #801888

    Hi there,

    I’m following up on an Easy slider issue. Victoria asked me to provide temporary admin access to our website – which we did. But I didn’t hear back. I can see a conversation between Antonio Geradi and John Torvik, so I’m writing again in case our post somehow got lost in the mix.

    To recap, I have set the slideshow image size as: Featured (1500×430). Therefore, I created an image sized 1500px width x 430px height. However, when the slideshow plays:
    1. Neither image displays at 1500×430
    2. Within the slideshow, the height of the image that I created is different to the height of the demo image in the slideshow. I.e. the depth of the slideshow changes. Shouldn’t all the images in the slideshow be sized 1500×430 pixels?

    Many thanks, Andrea

    #802549

    Hi Andrea,

    Sorry for the late reply. Could you please specify the page where I can see the easy slider that you have an issue with.

    Best regards,
    Victoria

    #802621

    Hi Victoria,

    See for example, this page: http://176.32.230.26/albahighlandcottages.co.uk/ptarmigan-cottage/

    I have included WP login details in the Private Context box.

    To recap, I set the slideshow image size as: Featured (1500×430). I then created an image sized 1500px width x 430px height. I left one of the Enfold demo images in the slideshow. So, the slideshow has 2 images: one created by myself and an Enfold demo image.

    The two images display with a different height. Neither image displays at 1500px x 430px. And the Enfold demo image is cropped top and bottom.

    Many thanks, Andrea

    #802753

    Hi Andrea,

    Images with different aspect ratios scale differently, and if you want images to look the same in the slider, they do have to have the same sizes.

    Also the images do not show at 1500px, because they are inside of the container that has limited width:

    
    .responsive .container {
        max-width: 1310px;
    }
    

    This also affects Layer Slider dimensions and images sizes.

    Let’s try to narrow down your issue. Can you describe what you need to achieve and we try to focus on that.
    Best regards,
    Victoria

    #804969

    Thanks Victoria,

    I’d just like to know what dimensions (width x height) to create Easy Slider slideshow images at :)

    Now I have a width – 1310px – and I know that the Easy Slider setting ‘Slideshow Image Size’ doesn’t necessarily display images at the size that you select from the options available.

    So, I am creating images at 1310px wide and 47 px height. And, I have set the ‘Slideshow Image Size’ to ‘No Scaling’. The images don’t display at 1310px (even when the browser window is full width), but the proportions are Ok.

    Many thanks, Andrea!

    #805729

    Hi!
    Finally I did make a new installation in the subdomain just as a test. So you can see why the banners do not work properly .. Thanks for the collaboration..
    Website: test.marinigerardi.it

    Let me know on that
    Antonio

    #805935

    Hello Victoria!
    Please can you fix the problems of my banner….. see: test.marinigerardi.it – that happen when upgrade woocommerce so I can upgrade a new version of woocommerce in my official website http://www.marinigerardi.it/store

    Regards
    Antonio

    #806166

    Hi,

    Take a look here

    Fixing Blurry Product Images

    will that work to fix the images?
    Or I have missunderstood you?

    Best regards,
    Basilis

    #806197

    Hi
    Sorry but don’t understand the meaning of your answer! My problem that Doesn’t work all the banners on easy slider when upgrade the new woocommerce so…!? What can I do?
    Regards
    Antonio

    #806200

    Good news…..Sorry but also don’t work popup of images…!? http://test.marinigerardi.it/ or http://test.marinigerardi.it/negozio/tovaglia-di-lino-dublino/ and so on.
    Antonio

    #806523

    Hello
    There must be some serious conflict with Woocommerce …..! ? Also the menu bar does not work properly ….! ? Does not work also easy slider and Lightbox ..!?
    If i turn off woocommerce everything returns normal.
    There is someone who can give me some news?

    many Tanks
    Antonio

    #807309

    Hello

    No answer to my request!
    There must be some serious conflict with Woocommerce …..! ?
    Also the menu bar does not work properly ….! ?
    Does not work also easy slider and Lightbox ..!?
    If i turn off woocommerce everything returns normal.
    There is someone who can give me some news?

    many Tanks
    Antonio

    #807638

    Hi,

    What modifications have you done to theme, except theme name?

    Best regards,
    Basilis

    #807851

    Hi
    No changes we made
    Regards
    Antonio

    #807855

    Hello
    No changes have been made to the original theme, the update is regularly run with filezilla FTP.

    Regards
    Antonio

    #809294

    Hello

    Tanks so much for help but I resolved the problem for myself.
    Regards
    Antonio

    #809595

    Hi,

    We are sorry we could not help further or faster.
    We appreciate for updating although, hope we can do something in feature.

    Best regards,
    Basilis

Viewing 25 posts - 1 through 25 (of 25 total)
  • The topic ‘Easy slider issue’ is closed to new replies.